Menards

On November 11, 2023 I purchased 2ea 50 lb bags of ADM Black Oil Sunflower Seed. Both bags were full of ground up limbs up to 2" long.

The second bag also had pieces of the sunflower seed heads the size of my thumbnail.

The limbs and chunks of sunflower heads plug my feeder and it is necessary to clean junk out of the openings a couple of times each day.

Below is a picture of the junk regularly removed from seed to fill the feeder one time. I emailed ADM customer service in early January describing the problem, received an automatic response that the that the message was received, but no further word.

Any suggestions?

Menard's may want to

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Sent in rebate form in September 2023, from an online purchase. I was happy with pricing when factoring the rebate.

We reside in NY state. After 4 months of waiting for the rebate it finally comes.now read the tiny print and it says only good for in store purchases. At time of purchase I was under the impression it was either a prepaid gift card, of a refund check. Not either one, just a bar code good for their store.

And no good for the online store/ .com So if I want to take advan5 of the rebate I'll need to drive 45 hrs to one of their stores. Mr Menard go *** yourself.

Since sending in the rebate ive spent an additional 3850.00 in merchandise. Well that's heading back for refund, I've notified my cc agency of the scam.

And they assure me of complete satisfaction. Goodbye,,menards I'll pass the word on down the road on the scam company you are.

I bought a large item

I asked if they would load and tie it down for me and was told yes. I go around to have it loaded in my truck and asked the guy if it was secure and he said yes.

I go 2 minutes on the highway and it blows out cause 1) he left the pallet under it 2) did not push it forward to the cab for a wind block and 3) did not secure it down.

I called them up and told them and they said that's too bad but not their problem.

I spend thousands of dollars I. Menards every year but I will never step foot In another one again.

On February 26 of 2024 I placed an order for some carpet at Menards. I was told that it was in stock and would arrive within several days.

Several days later I received a text from Menards telling me that my carpet is in at the store. That same day I go to the store and ask if they will hold it for me until March 21, which is the date that my installer was going to install it or did I have to take it and store it somewhere myself. two young gentlemen told me oh yes they will hold it for you. No problem.

On March 21, which was my install date my installer goes to the store to pick up the carpet and it is not there. So I go to the store myself to find out where my carpet is. They tell me that it was sent back to the manufacturer . This is done without notifying me without issuing a refund without anything as far as customer service.

They have no record of who sent it back or why they sent it back. All they offer is that they will re-order it for me, and it should be in in a couple days because again it is in stock at the manufacturer . I now called the store on 25 March and ask if the carpet has come in. They tell me no but it is in transit and is scheduled to be in tomorrow on the 26th.

I called there on the 26th and they tell me no its still at our warehouse but is set to be put on the truck and delivered sometime this week. so how can I get two different answers one telling me its in transit and due to arrive today and another one telling me no it wont be here for another couple days. So now Im still waiting for the carpet to come in. I have to reschedule with my installer.

All of this is very unacceptable especially since nobody will take any responsibility or find out how this even happened. The fact that I was not even notified that the carpet was sent back is an issue in itself, along with not being refunded or Notified of any of this.

Doorbell camera stopped working after weeks days customer service contacted sent my credit card purchase receipt plus pictures of barecode on box and camera havd not heard avthing back from customer service wich is impossible to contact and service is non exsitant have been waiting 2 plus weeks for response need my camera replaced never have I had such a hard time trying to resolve an issue without any customer service access. Ralph.!!

Lawnmower purchased at Menards in May 2023. Brought home, added gas.

Lawnmower started ran for almost a minute, the engine then died and could not restart the lawnmower.

Tried to return to Menards. But their lawnmower warranty is voided once the customer puts in gas!!! We were told to find an authorized dealer for Troy Bilt which we did but heres the problem.

Troy Bilt has a limited warranty which means they wont cover certain things, like a carburetor. The authorized repair center says that the problem sounds like a carburetor (not covered under warranty) In addition the authorized repair center will not even look at the lawnmower without a $75 diagnostic fee!

Shame on Menards, now they are telling me that if its a bad carburetor it must be user error!!!

I bought a washing machine in stock they brought up to check out on cart we inspected box said to sales associate the corner of box has damage they said it's normal the washer is fine. They helped load and when i got home unloaded in garage and cut the straps and unbox OMG the rear right corner where the box was damaged was crushed I promptly called the store, and they said we could either bring back for a replacement or give us something off I said no thank you could, i speak to the manager she said he would have to call me back. Approx 20 mins later he called said the same i asked if they could send a new one out he said there was very little profit and would not So i ended up loading back up and taking it back i told the manager he was willing to sacrifice i customer versus doing the right thing NO MORE SHOPPING AT MENARDS A CUSTOMER WHO SPENDS A LOT OF MONEY EVERY Year