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Maus Nissan of New Port Richey Dealership, FL | CARFAX
by 2023 NISSAN ALTIMA SL Owner on 03/21/2024Verified Service
I was a walk-in (a tire in need of repair) and greeted by the Owner?/?Manager, who was very pleasant and polite and transferred me to James Swanson. James was also very plesant, polite and knowledgable. A few more items popped up and were repaired. Everyone was nice. I didn't purchase from them but only because they didnt have the color of Altima I wanted.
by Maus Nissan on 03/27/2024
Thanks for visiting our Service Department at Maus Nissan, Suzette! We appreciate your trust, and we thank you for the kind words and 5-Stars! James does a great job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
by 2019 NISSAN ALTIMA SR Owner on 02/06/2024Verified Service
They replaced a serpentine belt which did not need to be replaced, which I might've accidentally approved through text message. But honestly, I don't think I did, and still had to pay for it. I've been going there from almost 2 years. The service advisor that I work with said I thought something was weird or maybe odd she said. But knowing that still did not come back to confirm the replacement of the serpentine belt.
by 2017 NISSAN PATHFINDER S/SV/SL/PLAT Owner on 01/12/2024Verified Service
Charged me $160 to remove 4 lug nuts. I lost the wheel key and needed my tires changed. I called the other Maus locations just to see what they would charge. Brooksville was under $100 and North Tampa said they would remove them at no charge and just had to buy new lugs. Unfortunately I was in a bind and needed them removed asap. So $160 and 2 hours later (yes that's how long they took to remove 4 lug nuts) I felt really ripped off.
by 2017 NISSAN ROGUE S/SL Owner on 12/17/2023Verified Service
I have never had a bad experience at Maus Nissan service. John is my service adviser. He always takes great care of my vehicle and keeps me informed of my vehicle progress. He explains everything to me and makes recommendations for future vehicle care.
by 2004 NISSAN 350Z ROADSTER Owner on 12/15/2023Verified Service
Worst experience at a dealership I've ever had. They had the car for several days and there was a problem with the alternator and battery that I did not have when I brought it in. They also sold me four tires was defective. I will never go there again.
by 2019 NISSAN FRONTIER S/SV/SL/PRO-4X Owner on 11/08/2023Verified Service
New in Tarpon area and went in as a new customer for oil and tire rotation .They have lots of nice waiting areas . With an appointment I was there 2.5 hrs but they have a shuttle service if you don't want to wait . My service rep ( James ) was very thorough and efficient .
by 2019 NISSAN ROGUE SPORT S/SV/SL Owner on 10/06/2023Verified Service
I was so pleased with their service of fixing my car keys on my 2019 Rogue Sport!! Really appreciated my nice clean car wash too!! Thank you! Mary was so sweet and explained things so well. Her personality is outstanding!! She is fabulous! Highly recommend the service at NPR!!
by 2019 NISSAN SENTRA S/SV/SR/SL Owner on 07/23/2023Verified Service
Very friendly staff. Everything was quick, easy and sufficient. Never had a problem at this dealership ever in the last 4 years. John the service rep. Who is always taking care of me.and my car.Is outstanding. All together they provide excellent service.
by Maus Nissan on 07/26/2023
Thanks for visiting our Service Department at Maus Nissan, Rainer! We appreciate your continued trust, and we thank you for taking the time to leave us this review. John does a fantastic job of taking care of our guests - thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come- so let us know if there is anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
by 2016 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 06/07/2023Verified Service
John is an awesome service employee. He takes the time to answer all my questions. Oil change was done quickly. The mechanic, I didn't get his name, was very nice and made sure my car taken over for a car wash as soon as he finished with the oil change.
by Maus Nissan on 06/08/2023
Thank you for visiting our Service department at Maus Nissan, Michelle! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! John does an amazing job taking care of our guests - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
by 2014 NISSAN JUKE S/SV/SL/NISMO Owner on 04/27/2024Verified Service
All the staff is happy, polite, excellent service upon arrival. I especially rate service reps John and James 10++ stars. Pleasant professional service.
by 2015 NISSAN NV 200 2.5S/SV Owner on 04/12/2024Verified Service
3rd time was a charm. I was able to get a mechanic this time and not a Technician. He found the problem. Thanks,Mark..
by Maus Nissan on 04/13/2024
Thank you for visiting our Service Department at Maus Nissan, Mark! We appreciate your continued trust, and thank you for taking the time to leave us this positive review. We look forward to serving you for years to come - so let us know if there is anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
by 2023 NISSAN ROGUE SL Owner on 04/04/2024Verified Service
I had 5 things that needed to be done, one was a recall and it was done in approximately 2.5 hours. My appointment was at 7:30, gates opened at 7:25 I was greeted with a smile and away my vehicle went. Thanks Mary
by Maus Nissan on 04/06/2024
Thank you for recently visiting our Service Department at Maus Nissan, Karla! We appreciate your trust, and we thank you for taking the time to share your experience. Mary does a wonderful job taking care of our guests- thanks for recognizing her! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (63287) x. 1138
by 2020 NISSAN ARMADA SV/SL/PLATINUM Owner on 03/29/2024Verified Service
Mary , was excellent got my car in quick and out very quick the service was excellent and I highly recommend Mary and Maus Nissan!
by Maus Nissan on 04/06/2024
Thank you for visiting our Service Department at Maus Nissan, George! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Mary does a phenomenal job taking care of our guests- thanks for recognizing her. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thank you for being such a big part of our Maus Family, and God bless! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
by 2019 NISSAN SENTRA S/SV/SR/SL Owner on 03/25/2024Verified Service
It's always a pleasure. John really knows how to take care of his customers. He is polite, friendly and efficient.
by Maus Nissan on 03/29/2024
Thanks for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for taking the time to leave us a review. John does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy here, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
by 2018 NISSAN MURANO S/SL/SV/PLATINUM Owner on 03/23/2024Verified Service
My service advisor, Naca Rivera, was excellent. He was very helpful, knowledgeable, and stayed on top of things, keeping me informed throughout the entire process. Cudos to all of the service techs who worked on our car!
by Maus Nissan on 03/27/2024
Thanks for visiting our Service Department at Maus Nissan, Richard! We appreciate your continued trust, and we thank you for taking the time to leave us this review! Naca and the techs do a phenomenal job - thanks for recognizing them! We are pleased that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
by 2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 03/19/2024Verified Service
Five stars John is doing a great job as always a star is perfect. The cars are expensive and we got to get the prices down so we afford to buy more.
by Maus Nissan on 03/27/2024
Thank you for visiting our Service Department at Maus Nissan, Luis! We appreciate your continued trust, and we thank you for your kind words. John does a fantastic job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
by 2017 NISSAN ROGUE S/SL Owner on 03/18/2024Verified Service
Tiffany took great care to keep me informed of my car's service progress and went over everything with me. She estimated 3hrs and we were out in just over two so that we could hit the road for our trip. Thank you Tiffany
by 2020 NISSAN ROGUE S/SL/SV Owner on 03/08/2024Verified Service
My service advisor was Mary and she wz awesome! She vacuumed my mats after oil change, answered all of my questions and concerns and got me great discounts !! Everyone at Maus Nissan were very nice, courteous and ready to help!
by 2021 NISSAN ROGUE PLATINUM Owner on 03/08/2024Verified Service
The people were prompt, courteous and professional. The work was performed and completed as promised. They even washed my car. I would recommend them with no hesitation.
by 2021 NISSAN TITAN SV/SL/PRO-4X/PLAT Owner on 02/22/2024Verified Service
John is terrific he gets everything done on my vehicle he is a very professional man. Thank you John all your help.
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Service Information
3,186 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Maus Nissan of New Port Richey specializes in these services, in addition to many others.
Battery Service
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Maus Nissan of New Port Richey specializes in these makes, in addition to many others.
What do verified customers think about Maus Nissan of New Port Richey in New Port Richey, FL? Verified customers who visit Maus Nissan of New Port Richey in New Port Richey, FL rate this business 4.5 out of 5 stars, with 1,019 reviews. 3,186 customers favorited this location.How can I contact Maus Nissan of New Port Richey in New Port Richey, FL? To reach the sales team at Maus Nissan of New Port Richey in New Port Richey, FL, call (727) 815-3095. To reach the service department, call (727) 815-3095How many used cars are for sale at Maus Nissan of New Port Richey in New Port Richey, FL? There are 18 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Maus Nissan of New Port Richey in New Port Richey, FL? There are 17 accident-free used cars for sale at this dealership.Does Maus Nissan of New Port Richey in New Port Richey, FL have a service center? Yes, Maus Nissan of New Port Richey in New Port Richey, FL does have a service center. You can contact the service department at (727) 815-3095.
