*IMPORTANT: Update to email and password requirements
View FAQs
Marriott's Hotel Excellence!
I've forgotten my MI Partner Privileges ID
I've forgotten my password
New to Hotel Excellence!?
Questions about Hotel Excellence! or SPG® Pro ProLearning graduate?
Sign In
Sign In Process
Register
Login Help
Already registered?
*IMPORTANT: Update to email and password requirements
Login
Password
Hotel Excellence! (HE!) is Marriott International's award-winning, online library of training for travel advisors and a key component of Marriott's Preferred Travel Agency (PTA) program. Available in 10 languages, the training covers hotel industry knowledge, sales tips, Marriott's portfolio of brands, pricing and commission polices and more, all in streamlined, microlearning modules that can be completed from any web-enabled device (tablet, phone, computer). Plus, qualified travel advisors gain access to Fam-Tastic® rates, our lowest industry rates, so you can experience our brands for yourself. For more information click here.
Travel Advisor Benefits
Exclusive access to Fam-Tastic rates at thousands of Marriott International Hotels worldwide.
Receive dedicated eNewsletters on our latest news, openings and more.
CEUs for maintenance of The Travel Institute's CTA/CTC certification, the Association of Canadian Travel Agencies certification or CLIA credits.
Access Tools and Resources to help you sell our brands.
Join thousands of your colleagues today — Simply complete the Core Training and our latest Continuing Education training. (US Advisors must have a valid IATAN VER/CLIA EMBARC ID for Fam-Tastic.)
Agency Owner/Manager Benefits
Receive enhanced commission as a Preferred Travel Agency (PTA).
Provide award-winning training to your travel advisors.
View your agency's status with Marriott from your dashboard once logged in.
Easily complete annual requirements for the Preferred Travel Agency program.
YOUR WELCOME AWAITS
NEW BEGINNINGS. MADE HERE.
As we welcome you and your customers back to our hotels, we are working hard to provide a comfortable experience for all. Our new protocols are highlighted in Commitment to Clean, our latest Hotel Excellence! training module.
SIGN IN to your Hotel Excellence! account or REGISTER NOW to access the training.
St. Regis Bora Bora
You are about to be directed to MI Partner Privileges, Marriott’s secure single sign-on experience for intermediary partners. Click continue to sign in.
If you have not created your MI Partner Privileges profile yet, click continue, then select the FIRST TIME/REGISTER tab and follow the prompts to verify your email and create your password.
Registering a New Account
This will create a new account. Please only proceed if you have NEVER signed up for Hotel Excellence! before. Otherwise, please contact us for your information.
Creating a duplicate account may impact your ability to receive benefits.
If you have questions or need more information, please contact us at hotel.excellence@marriott.com, toll-free at 1-800-831-3100 option 4, outside of the US and Canada at 402-390-1651.
Former SPG® Pro ProLearning graduates, please review our FAQs for additional details on earning credit for the Hotel Excellence! training.
Please ensure that your profile name displays exactly as it appears on your photo identification that will be used to validate your reservation at check-in.
If you need to update your profile name, please email hotel.excellence@marriott.com, or call toll-free from the US or Canada at (800) 831-3100, option 4, or worldwide at (402) 390-1651.
Please ensure all profile information is in English/Western characters.
The email address provided will be used for important communications from Marriott regarding Hotel Excellence! and the Preferred Travel Agency Program if applicable.
By registering or updating your profile, you acknowledge that we may provide your agency with your Hotel Excellence! Graduation status as it relates to your agency maintaining their Preferred Travel Agency status and benefits, and that Marriott may use the information you provide in accordance with its Global Privacy Statement.
To qualify as a valid graduate for your agency, as well as for Fam-Tastic, you must provide your valid ARC, IATA, IATAN, TIDS, CLIA number and US advisors must provide a valid IATAN VER / EMBARC ID when registering.
Salutation / Prefix
First Name / Given Name
Middle Name or Initial
Last Name / Family Name
Suffix
ARC, IATA, IATAN, TIDS, CLIA Number
Advisor IATAN VER / EMBARC ID Number
Your Email Address
Your email address (40 characters maximum). It must be unique and you must be able to access it.
Click below to update
Update
Would you like to receive email from Hotel Excellence! ?
Your Preferred Language
Agency Name
Address 1
Address 2
City
Country / Region
State
State / Province
Zip / Postal Code
Telephone Number
Are you the Owner, Manager, or Senior Executive of this Agency?
Business
Leisure
50/50
Profile
Additional Information
*indicates required field
This email is already in use, you must select a different email.
Unable to include tag:
exception:Could not find CTP corresponding to AccountCreationServlet/SignUpForm.ctp
Register
Cancel
Continue
Update/Confirm
Submit
Edit
Ok
Close
I Do Not Agree
I Agree
View Terms
Sign In