Marquis of Granby

Name: Marquis of Granby
Address: 51 St Thomas Pl, Stoke-on-Trent, England, United Kingdom
Telephone: +441782978619
Price range: $$
Rating: 4.4

#177 of 534 pubs & bars in Stoke-on-Trent

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British cuisine will be what you are offered to try at this bar. Nicely cooked pies, beef and sandwiches might be what you need. Some visitors recommend delicious beer, wine or ale at Marquis Of Granby. You will be offered great tea or good coffee.

The warm atmosphere of this place makes customers feel relaxed and have a nice time. Many guests find the bar staff cool. Service at this spot is something one can call professional. Prices are affordable for the quality you receive. Homey decor is here to attract more visitors. The overall score of this bar on Google is 4.3.

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(4.5/5)

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(4.5/5)

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Paul Slade 27 days ago on Google

Great meal. Good choice of menu and everything well cooked. Very nice but inexperienced waitress who needs a bit more training about how to take charge when taking orders. She got so confused we were given 7 main courses for 6 people. Sure she will get the hang of it soon. Recommended. Price per person: £20–30 Food: 5 Service: 4 Atmosphere: 5

Response from the owner 20 days ago

Hello thank you for the great review

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Richard Peers 29 days ago on Google

Recommended by friends beautiful food definitely going again Food: 5 Service: 5 Atmosphere: 5

Response from the owner 23 days ago

Hello thank you for the great review

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Alexander White 8 months ago on Google

My review is an example of how easy it is to leave a review without knowing anything about a business without having been there, "The Marquis of Granby has highlighted the issue on its Facebook page. In a social media response to the review, the venue said: "Our kitchen has been closed since 19 July due to us lacking a chef. We have tried reporting this review to Google with no joy. But why do people feel the need to try to ruin someone's business by giving a highly-detailed lie? It’s uncalled for. "To target our staff is very unfair as we have a very friendly and dedicated team working for us who have done so for a long time and myself and Calum are extremely proud of them. Team Marquis all the way - one person's bitterness won’t dull our shine." Here is the review from LUCY BROWN: Lucy Brown 1 review 5 days ago NEW £10–20 I ordered food around 4.00 o’clock and food took an hour to come, they brought one plate at a time, messed up on order then when I was almost finished I found a hair in my food-this made me feel sick I went to complain for the second time then the lady came back and said that because she has blonde hair it can’t be hers.I’m blonde aswell but there was a hair on my plate under the sauce so defo not mine plus it was a short hair and I have shoulder length hair! I was offered a drink as compensation I disagreed and said I’m not happy about that I would rather a refund for my plate but I was happy to pay for the rest of the families meals! I had no response at all! I went to the bar and ask but they refused a refund but offered me a free coke because I had nearly finished my meal.. What a joke! it was only after I was talking to the table next to me who said they had a hair in theirs aswell and surprise surprise that was a short black hair!!! I will never eat at that place again or pay to go there for a drink, 5 Terrible service aswell! Food: 1/5 Service: 1/5 Atmosphere: 1/5" THE RESPONSE FROM OWNER Response from the owner 5 days ago Hello, you have got the wrong Marquis of Granby. We are not currently serving food so we are confused as to why we are receiving this review? Also we never offer drinks for food complains when we are doing food (if we do get them) we would knock money off or refund the meal We would appreciate it been taken down as this isn’t our pub you have ate at and this could have a damaging affects on our business :-( I very much doubt Lucy Brown, if she exists, has ever been there. But the review stays, the business suffers, it's really frustrating. We have a business dealing in classic cars. its listed on Google... We get reviews from people who we have never heard of, never dealt with, or are complete idiots trying to pressure us into getting what they want... an example.. a lady made an offer of £14500 on a car advertised for £24850, and stated that we had to accept the offer "by law", and that as we offered a delivery service, she wanted it dropped off 240 miles away and would pay on delivery, as long as it suited her... What do you do with these people?

Response from the owner 8 months ago

Hello, thank you

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