Lowest Price Guarantee

Our Promise

Goibibo guarantees you the LOWEST PRICE on International Flights Bookings departing from India.
If, within 24 hours of booking, customer finds a lower International Airfare of same itinerary* on any other website (India-based online travel agency OTA), we will refund 10 times the difference, subject to a maximum of Rs.10,000.
Refund payment will be made in the Goibibo Wallet. T&C Apply

*Same Itinerary

Cities and Airports mentioned in the Homepage search widget should be exactly same and in the same order (Ex- ‘Delhi-Sydney-Melbourne-Delhi’ and ‘Delhi-Melbourne-Sydney-Delhi’ would be treated as 2 different itineraries)
Date of departure from all cities involved in the itinerary (i.e. cities mentioned in search widget) should be same.
Difference in time of departure from origin city could be +/- 2 hours.
Difference in total journey time could be +/- 3 hours.
Same or lesser no. of stop-overs, however stop-over airports need not to be same.

Claim Procedure

If, within 24 hours of booking, customer finds a lower international airfare on any India-based online travel agency (OTA), we will refund 10 times the excess amount in Goibibo Wallet subject to a maximum of Rs.10,000.
To claim refund, the customer must :
1. Click on https://www.goibibo.com/support/
2. Click on "Write to Us":
3. Add your traveller details and Goibibo Booking Id in Issue Description
4. Select "Issue Category" as Intl Flight New Booking
5. Select "Issue" as Lowest Price Guarantee:
6. Add attachment of following resources within 24 hours from time of booking:
  1. Screenshots of Payments Page of the similar lower priced flight details in JPG/PNG/PDF format with timestamp of when the screenshot was taken
  2. Goibibo Booking Voucher with price
Upon receipt of mail, Goibibo will verify the details, authenticity of the claim and reply back to you within 72 hours of receiving the mail.
Valid comparison sources:
1. Any other India-based online travel agency (OTA).
2. Sources like coupon sites or sites where the name of the airline is not known/hidden before the final booking are not applicable.

Terms & Conditions:

The offer will be applicable on International Flights bookings booked from www.Goibibo.com (Goibibo) desktop site, mobile site and Goibibo Android and iOS app
Original booking needs to be fully paid in INR (Lock Prices, Partial Payment are not allowed)
The price comparison between Goibibo booked itinerary and OTA’s Payment Page of the similar itinerary should only be in INR.
Refund payment will be made to the Goibibo Wallet
Refund will be processed within 7 working days.
No hidden or processing charges shall apply on the refund.
Offer is applicable only on economy and premium economy class of international flights departing from India
The refund will be applicable only on same itineraries*. Please refer the conditions of same itineraries above
The Lowest Price Challenge is not applicable on bookings with deal code/ discounts/ bank offers applied on Goibibo

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