Customer Service : The Leading Hotels of the World

Customer Care

* Required Field
Telephone Support

United States, Canada, Puerto Rico, &
U.S. Virgin Islands

Web Support: (1-800) 745-8883 toll free
Voice Reservations: (1-800) 223-6800 toll free

Austria, Belgium, France, Germany, Ireland, Spain, Switzerland, The Netherland and UK

Web Support: 00-800-1010-1111
Voice Reservations: 00-800-2888-8882

Other Countries

Essential Contacts

The Leading Hotels of the World maintains the most comprehensive global network of Reservations and Service Centers in the luxury hotel industry, and our staff of highly trained professionals is available to assist you.

  • United States, Canada, Puerto Rico, & U.S. Virgin Islands

    LHW.com Telephone Support:
    (1-800) 745-8883 toll free

    Voice Reservations:
    (1-800) 223-6800 toll free
  • South Africa
    0-800-205-340 toll free

    *For Other African Countries not listed, please call our centers:
    In Germany: +1 817 5677178

    Or in Italy: (39-02) 66986131
  • Hong Kong
    800-96-2518 toll free
  • India
    000800-650-1240 toll free
    000800-852-5100 toll free
    Email: [email protected]

  • Indonesia
    001-803-65-6609 toll free
    Fax: (65) 6737-7557
  • Japan
    0120-086-230 toll free
    Fax: (81-3) 5436-8155
    Email: [email protected]

  • Malaysia
    1-800-80-1006 toll free
  • People's Republic of China
    400-1324-582
  • Philippines
    1-800-1-65-1-0235 toll free
  • Singapore
    (1-800) 737-9955 toll free
    (65) 6737-9955
  • South Korea
    001-800-5210-5131 toll free
  • Taiwan
    00801-65-1223 toll free
  • Thailand
    001-800-65-6099 toll free
  • Austria
    00-800-2888-8882 toll free
    0-800-295284 toll free
  • Belgium
    00-800-2888-8882 toll free
    0-800-1-21-23 toll free
  • Czech Republic
    800-05-03-79 toll free
  • Denmark
    00-800-2888-8882 toll free
  • France
    00-800-2888-8882 toll free
    0-800-136-136 toll free
    For assistance with Reservations via Internet: 00800 1010 1111
  • Germany
    00-800-2888-8882 toll free
    0800-8521100 toll free
  • Greece
    00-800-39-127-0617 toll free
  • Holland
    00-800-2888-8882 toll free
    0-800-022-11-23 toll free
  • Ireland
    00-800-2888-8882 toll free
  • Israel
    180-945-4488 toll free
  • Italy
    00-800-2888-8882 toll free
    800-822005 toll free
  • Liechtenstein
    0800-551123 toll free
  • Luxembourg
    00-800-2888-8882 toll free
  • Monaco
    0-800-136-136 toll free
  • Norway
    00-800 2888-8882 toll free
  • Portugal
    00-800 2888-8882 toll free
    800 780 036 toll free
  • Russia
    (7-495) 937-54-37
  • Spain
    00-800 2888-8882 toll free
    900-800-217 toll free
    For assistance with Reservations via Internet: 00800 1010 1111
  • Sweden
    00-800 2888-8882 toll free
  • Switzerland
    00-800 2888-8882 toll free
    0-800-55-1123 toll free
    Tessin 0800-554-773 toll free
  • Turkey
    00-800-39-9075252 toll free
  • Ukraine
    0800-300-888 toll free
  • United Kingdom
    00-800 2888-8882 toll free
  • * For Other European Countries Not Listed
    In Germany:
    +1 817 5677178
    or Italy:
    (39-02) 66986131
  • Bahrain
    8000-4086 toll free
  • Kuwait
    6632-9932 toll free
  • Qatar
    00800-971-008 toll free
  • Saudi Arabia
    800-897-1488 toll free
  • United Arab Emirates
    800-532-3464 toll free (971-4) 366-1255
  • Australia
    Sydney
    (61-2) 9377-8444

    Elsewhere
    (1-800) 222-033 toll free
  • New Zealand
    0-800-44-1016
  • Argentina
    Buenos Aires
    0-800-333-4611 toll free
    E-mail: [email protected]
  • Brazil
    0800-014-18-19 toll free
  • Chile
    800-570-277 toll free
  • Colombia
    01-800-754-1376 toll free
  • Costa Rica
    0800-054-2036 toll free
  • Dominican Republic
    1 800-751-3353 toll free
  • Ecuador
    1-800-300-100 toll free
  • Mexico
    800-062-5027 toll free
    E-mail: [email protected]
  • Panama
    011 00800-054-0365 toll free
  • Paraguay
    009-800-542-0009 toll free
  • Peru
    0-800-50781 toll free
  • Uruguay
    000-4054-256 toll free
  • Venezuela
    0-800-100-5606 toll free
As a Leaders Club member, you are welcomed as a distinguished guest of our incredible hoteliers at the more than 400 independent luxury properties that make up The Leading Hotels of the World. From day one, your stays will be made more meaningful with special recognition, including on-property benefits and members only rates while you earn toward even more rewarding travel experiences with us. For further assistance related to your membership, contact us via e-mail [email protected].
For worldwide sales assistance and information, contact your nearest Leading Hotels Worldwide Sales Office.
  • Los Angeles
    Sales - Western Region - US and Canada
    1925 Century Park East, Suite 1700
    Los Angeles, CA 90067 U.S.A.
    Tel: (+1 310) 576 7098
    Remy Papazian
    Director Travel Trade, North America
    Email: [email protected]
  • New York
    Sales - Eastern Region - US and Canada
    485 Lexington Avenue
    New York, New York 10017 U.S.A.
    Tel: (+1 212) 515 5600
    Armanda Santangeli
    Managing Director, Americas
  • Delhi
    Sales - India
    A402 Venture X Workspaces,
    Landmark Cyberpark, , Kadarpur Rd,
    Sector 67, Gurugram
    Haryana 122018, India
    Email: [email protected]
  • Beijing
    Sales - China
    Room 357, 3/F,
    Tower D, Vantone Centre,
    No.6 Chaoyangmenwai Avenue
    Chaoyang District,
    Beijing, 100020, China
    Tel: (+86 10) 5907 1655
    Fax: (+86 10) 5661 7277
  • Hong Kong
    Sales - Hong Kong & Taiwan
    Suite 1017, 10/F,
    Sun House
    181 Des Voeux Road Central, Hong Kong
    Tel: (+852) 2191 9696
    Fax: (+852) 2191 9713
    Email: [email protected]
  • Shanghai
    Sales - Greater China
    Suite 342, Shanghai Center
    1376 Nanjing Road West
    Shanghai 200040, China
    Tel: (+86 21) 6279 8951
    Fax: (+86 21) 6279 8952
    Email: [email protected]
  • Singapore
    Sales - South East Asia
    3 Temasek Avenue,
    #24-06 Centennial Tower
    Singapore 039190
    Tel: (+65) 6737 6696
    Email: [email protected]
  • Tokyo
    Sales - Japan
    2F, 1-3-27 Shimomeguro, Merugo-ku
    Tokyo 153-0064, Japan
    Tel: (+81 3) 5436 8115
    Fax: (+81 3) 5436 8155
    Email: [email protected]
  • Sydney
    Suite 12.02, Level 12
    227 Elizabeth Street
    Sydney 2000, NSW, Australia
    Tel: (+61 2) 9377 8400
    Craig Adamson
    Managing Director, Asia Pacific (excl. China)
    Email: [email protected]
  • Frankfurt
    No physical office
    Tel: (+49 69) 138 85 100
    Fax: (+49 69) 138 85 140
    Email: [email protected]
  • London
    Sales - UK, Ireland
    16 Berkeley Street
    London W1J 8DZ7, England
    Tel: (+44 123) 355 4900
    Email: [email protected]
  • Madrid
    No Physical office
    Tel: (+34 91) 55 91 750
    Email: [email protected]
  • Milan
    Sales - Italy and Southeast Europe
    Via Manuzio, 7
    20124 Milan, Italy
    Tel: (+39 02) 669 86131
    Fax: (+39 02) 669 88783
    Email: [email protected]
  • Moscow
    Sales - Russia, Ukraine & CIS
    Pushkarev lane 9
    127051 Moscow, Russia
    Tel: (+7 495) 933 28 21
    Fax: (+7 495) 937 54 35
    Email: [email protected]
  • Paris
    Sales - France, Monaco & Benelux
    KWERK Haussmann
    29-31, rue de Courcelles
    75008 Paris, France
    Tel: (+33 1) 53 67 10 10
    Email: [email protected]
  • Dubai
    Knowledge Village
    Al Sufouh Road
    Block 19, Office Number T14 (03rd floor)
    Dubai, United Arab Emirates

    Mailing Address:
    P.O. Box 500712
    Knowledge Village
    Dubai, United Arab Emirates

    Tel: (+971 4) 366 1255
    Hatem Chatter
    Director, Middle East
    Email: [email protected]
  • Buenos Aires
    Sales - Spanish Speaking Countries in Latin America
    Av. Cordoba 1131 Piso 8
    C1055AAB Buenos Aires, Argentina
    Tel: (+54 11) 7078 0080
    Cecilia Attwell
    Sales Manager
    Email: [email protected]
  • Mexico
    Cuernavaca 106
    Col. Condesa
    06140, Ciudad de México
    Tel: (+52 55) 2122 2771
    Yamile Felix
    Senior Sales Manager
    Email: [email protected]
  • São Paulo
    Alameda Santos 1773, 6 andar
    Salas 601/602, Cerqueira Cesar
    Sao Paulo, SP, Brazil 01419-002
    Willian Pulvirenti
    Director, Brazil
    Email: [email protected]
Contact our Group Sales professionals for personal assistance and support in the planning and execution of your next business or leisure event.
  • East Coast
    Tel: (+1 212) 515 5706
    Pamela Ezeta
    Senior Group Sales Manager, East Coast (N. America)
    Email: [email protected]

    Tel: (+1 212) 515 5679
    Jilian Gersen
    Senior Coordinator, Group Sales, East Coast
    Email: [email protected]
  • Midwest
    Tel: (+1 646) 943-4461
    Nicole Trottier
    Director of Group Sales, Midwest/Canada (N. America)
    Email: [email protected]

    Tel: (+1 212) 515 5711
    Ms. Kent Seignious
    Senior Sales Coordinator, Midwest/Canada/West Coast/Texas
    Email: [email protected]
  • West Coast
    Tel: (+1-212) 515-5628
    Joy Molinari
    Sales Manager, West Coast/Texas (N. America)
    Email: [email protected]

    Tel: (+1 212) 515 5711
    Ms. Kent Seignious
    Senior Sales Coordinator, Midwest/Canada/West Coast/Texas
    Email: [email protected]
  • Frankfurt
    Germany, Switzerland, Austria & Central Eastern Europe
    Tel: (+49 69) 138 85 123
    Fax: (+49 69) 138 85 140
    Email: [email protected]
  • London
    Tel: (+44 207) 139 4488
    Email: [email protected]
  • Madrid
    Tel: (+34 91) 55 91 750
    Fax: (+34 91) 54 72 977
    Email: [email protected]
  • Milan
    Tel: (+39 02) 655 08206
    Fax: (+39 02) 669 88783
    Email: [email protected]
  • Moscow
    Tel: (+7 495) 937 5437
    Fax: (+7 495) 937 5435
    Email: [email protected]
  • Paris
    France, Monaco & Benelux
    Tel: (+33 1) 53 67 1030
    Fax: (+33 1) 53 67 1020
    Email: [email protected]