tower hamlets borough council jobs

Role Purpose

Urgent Civil Enforcement Officers x 10

6-12- month contracts

Temporary role

PAYE RATE £16.09PH

JOB SUMMARY:

The primary responsibility of the parking and traffic enforcement officer is to issue Penalty Charge Notices throughout the borough and to do so in a courteous and professional manner. Additionally, the officer must identify and report vehicles that are parked in contravention of the relevant restrictions or that are abandoned. This may involve working as part of a two-person crew to assist with the removal of vehicles and directing the removal process as required.

ROLE REQUIREMENTS:

Enforce traffic and parking regulations on highways and car parks by issuing Penalty Charge Notices and Civil Penalty Notices. Implement parking rules and conditions in non-designated public highway areas with the issuance of Civil Penalty Notices. Identify and request the removal of vehicles that are parked illegally, abandoned, or untaxed. Undertake inspections and checks on vehicles with blue badges, including verifying their status using the blue badge database app, and report any misuse, theft, loss, or expiration. Determine the most appropriate enforcement action for each situation, such as issuing PCNs, requesting removal or confiscation of blue badges, and collaborating with the Fraud team for potential legal action. Provide security advice and information on the proper use of blue badges to blue badge holders and their companions. Record accurate and detailed accounts of events in pocketbooks and provide witness statements when requested by the Fraud team for use in legal cases.

There may be a need to attend court as a witness on behalf of the authority.

To evaluate the risk when approaching and conversing with each person using a blue badge and throughout the interaction.

When working in a two-person crew, authorise the removal of vehicles in accordance with the Council's criteria and all applicable legislation, guidance, and codes of practice.

To report faulty parking equipment signs and lines.

To report issues that require investigation and/or action by other services within Tower Hamlets, such as defective streetlights, signs, litter, rubbish, graffiti, and fly tipping.

To conduct parking enforcement by patrolling the borough's streets and estates on foot, bicycle, or motorised two-wheeler.

Ensure that all vehicles used during bicycle or motorised two-wheeler patrols on the borough's streets and estates are secured.

Ensure that all equipment used in the issuance of PCNs is in working order and is always kept secure, including but not limited to handheld computers, body-worn cameras, mobile phones, printers, and radio communication.

As needed, provide statements to support cases handled by the independent adjudication service and appear as the Council's witness at such hearings and in court.

Provide support and conduct surveys while disseminating informational brochures and flyers as needed.

Implement parking and traffic regulations on roads and in parking lots by issuing Penalty Charge Notices and Civil Penalty Notices as appropriate.

Job Types: Full-time, Temporary contract, Fixed term contract

Expected hours: 35.00 per week

Abilities/Experiences

Qualifications

Knowledge/Skills