Palms Casino Resort
4321 West Flamingo Road, Las Vegas, NV 89103
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4.0
#19 of 249 hotels in Las VegasLocation
3.7
Cleanliness
4.3
Service
4.0
Value
4.1
Travelers' Choice
This property has identified as Indigenous-owned.
Tripadvisor does not verify the accuracy of this information.
The Palms Casino Resort historical Grand Opening was April 27th, 2022. Palms is the first Native American owned Hotel Casino Resort in Las Vegas! Book with us now and enjoy all we have to offer!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Entertainment staff
Car hire
Valet parking
Wifi
Paid internet
Yoga room
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Rooftop bar
Evening entertainment
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Minibar
Flatscreen TV
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Spanish
Location
4321 West Flamingo Road, Las Vegas, NV 89103
Getting there
Good for walkers
Grade: 81 out of 100
81
Harry Reid International Airport
3.3 mi•
See all flights
Boulder City Airport
22.1 mi•
See all flights
Rental Cars
36 Restaurants
within 0.3 miles
Reviews
4.0
4,131 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Palms Casino Resort boasts a vibrant atmosphere, complete with modern decor and lively music, which many guests find enticing, although a few consider it too loud. While the rooms offer appealing views and are often commended for their cleanliness, some travelers have encountered maintenance and noise issues. The service is generally celebrated for its warmth and attentiveness, with the staff frequently receiving personal accolades, despite occasional hiccups in service efficiency.
Amenities, particularly the varied dining options and VIP services, are well-regarded; however, the hotel's off-strip location and missing amenities have drawn some criticism. Guests are divided on the value proposition, with some bemoaning high fees and upselling tactics, yet others appreciate the reasonable pricing for certain offerings.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Mixed
Cleanliness
Mixed
Service
Attentive
Amenities
Top-notch
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4,131Reviews89Q+A100Room tips
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Detailed Reviews
Hotel's Favorite
The room was clean and very spacious.
The location was great, minutes away from Las Vegas Blvd.
The mini bar prices were reasonable 👍 the mini bar person (Ramon) was very helpful and extremely nice.
The cleaning lady was great, she was very nice and did an amazing job. She make us feel very special! Thank you.
Definitely coming back, Frank.
The location was great, minutes away from Las Vegas Blvd.
The mini bar prices were reasonable 👍 the mini bar person (Ramon) was very helpful and extremely nice.
The cleaning lady was great, she was very nice and did an amazing job. She make us feel very special! Thank you.
Definitely coming back, Frank.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renee Gomez, Owner at Palms Casino Resort
Responded Feb 27, 2023
Hello Frank, thank you so much for your generous rating and positive feedback. We are thrilled to hear that you had a memorable stay with us. Thank you for the shout-outs to our Team Members as well, we will ensure they get the kudos they deserve. We hope to see you again real soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the most expensive property in the world. Everything is really expensive....rellay comfy and heavily spacious rooms. ...luxury cars will be available in hotel for the guest use staffs are really friendly well groomed as if like a princess
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ToddGubler, Guest Relations Manager at Palms Casino Resort
Responded Mar 6, 2020
We are thrilled you found everything during your stay with us to be top notch. Return often.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
Using homeaway staying for a week at the Palms condos for a week on business was a pleasant change to the high priced hotel scene. With our own kitchen we could enjoy making our own coffee without paying $25 for room “service“. No more $50 breakfasts. Walk in a covered walk way to the palms casino. A movie theatre awaits and a mall style food court awaits with under $10 lunches. Nice pool and spa. Free covered parking!
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ToddGubler, Guest Relations Manager at Palms Casino Resort
Responded Mar 6, 2020
Thank you for sharing this great review of Palms Place. We hope we get to have you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well after being closed since the pandemic, then repurchased by San Manuel and re-opened, It has been a pleasure to re-visit the facility.
The place has gone through some great changes and upgrades. The room was greatly accommodating with a great view from the 26th floor, The casino has a great variety of table games as well as a huge selection of most current latest and greatest slot machines. The casino is delightful to walk around in as it has a fresh air feeling as it does not smell like cigarettes' like most other casinos do.
There is a great variety of things to dine on in the food court as well as some great restraunts as well. did not have a chance to get to the pool but we will check that out in a couple weeks when we go back.
The place has gone through some great changes and upgrades. The room was greatly accommodating with a great view from the 26th floor, The casino has a great variety of table games as well as a huge selection of most current latest and greatest slot machines. The casino is delightful to walk around in as it has a fresh air feeling as it does not smell like cigarettes' like most other casinos do.
There is a great variety of things to dine on in the food court as well as some great restraunts as well. did not have a chance to get to the pool but we will check that out in a couple weeks when we go back.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Ivory tower room with a view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renee Gomez, Owner at Palms Casino Resort
Responded Jul 11, 2022
Hello, We are delighted to hear you had a wonderful time and enjoyed the casino and all of the amenities. We are extremely happy to be reopened and welcoming new and returning guests. Please come back and enjoy more of Palms Casino Resort!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this based off a room offer for 100 dollars dining credits and 200 dollars free play. It’s was a hassle to even redeem the dining credit. Had to go back and forth with the front desk and restaurant. My free plays I could not use because there’s no corporate to add. The lady told me that she’d have them save my “owe” free play for my next visit, but the supervisor this morning says he didn’t promise me that. Rooms were ok. Average. Had I known about these issues I would of stayed on the strip with my other free room. I’m not sure if I want to stay here again. It’s off the strip and their rewards center is a mess.
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
First time staying here and the room did not disappoint!
Very nice and reasonably priced even upgrades were offered at a good rate but standard room in Fantasy Tower was good.
Highly recommend you take advantage of good room rates for a staycation if you live in Las Vegas.
We usually enjoy visiting their food court, AYCE buffet, Brendan Theaters and other restaurants they have to offer.
Very nice and reasonably priced even upgrades were offered at a good rate but standard room in Fantasy Tower was good.
Highly recommend you take advantage of good room rates for a staycation if you live in Las Vegas.
We usually enjoy visiting their food court, AYCE buffet, Brendan Theaters and other restaurants they have to offer.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ToddGubler, Guest Relations Manager at Palms Casino Resort
Responded Mar 6, 2020
We love it when great guests like you discover us and all that we have to offer. WE hope we can earn all your future staycation business. Many returns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at the Palms before but since the renovation the property got 5 stars from me. New rooms are very nice, super clean with lots of amenities. The bathroom had great products and the new shower heads are very ice. Nice assortment of liqueurs etc should you need any.
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Date of stay: January 2020Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ToddGubler, Guest Relations Manager at Palms Casino Resort
Responded Mar 6, 2020
This is exactly the experience we try to create for each and every guest. We are so glad you enjoyed your stay with us and we cannot wait to see you back here again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in Fantasy Tower king rooms last year and decided to upgrade to two Ivory Tower Suites this year.
Ivory Tower Suite – One Star
The rooms have not been recently updated evidenced by the non-digital thermostat. The rooms are decorated in garish colors of red and white. The rooms are the size of a suite but have the amenities of a below standard Holiday-Inn Express.
The rooms have no clocks. The open closet is in the bathroom with three small shelves; that is the room’s only storage. There is no dresser. There is a phone jack and electric outlet where there was a dresser at one time. There are no end tables with storage, just a shelf. Obviously, the regular occupants of this suite did not have luggage nor could be trusted with movable amenities.
The single sink bathroom has an open shower design, giving your clothing a steam treatment whether they needed it or not. The shower caddy/shelf in one of the showers had broken off and had not been replaced. The full-length mirror in the other shower was propped up against the wall where it had broken off the wall. I felt the need to use a hand towel when using the shower to avoid contact with the shower floor.
We “downgraded” to Fantasy Tower kings after one night.
Fantasy Tower King – Five Star
This room is equivalent to a standard room at Wynn/Encore. Decorated in lovely earth tones with updated amenities: digital thermostat, lighted closet, automatic closing drawers in the dresser, large television, makeup mirror, and a beautiful, closed shower with bench seating and separate water closet.
I would highly recommend the Fantasy Tower king and avoid the Ivory Tower rooms.
Ivory Tower Suite – One Star
The rooms have not been recently updated evidenced by the non-digital thermostat. The rooms are decorated in garish colors of red and white. The rooms are the size of a suite but have the amenities of a below standard Holiday-Inn Express.
The rooms have no clocks. The open closet is in the bathroom with three small shelves; that is the room’s only storage. There is no dresser. There is a phone jack and electric outlet where there was a dresser at one time. There are no end tables with storage, just a shelf. Obviously, the regular occupants of this suite did not have luggage nor could be trusted with movable amenities.
The single sink bathroom has an open shower design, giving your clothing a steam treatment whether they needed it or not. The shower caddy/shelf in one of the showers had broken off and had not been replaced. The full-length mirror in the other shower was propped up against the wall where it had broken off the wall. I felt the need to use a hand towel when using the shower to avoid contact with the shower floor.
We “downgraded” to Fantasy Tower kings after one night.
Fantasy Tower King – Five Star
This room is equivalent to a standard room at Wynn/Encore. Decorated in lovely earth tones with updated amenities: digital thermostat, lighted closet, automatic closing drawers in the dresser, large television, makeup mirror, and a beautiful, closed shower with bench seating and separate water closet.
I would highly recommend the Fantasy Tower king and avoid the Ivory Tower rooms.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were impressed by the modern decor and renovations, clean restrooms and even the nice smell of this off-strip casino instead of the smoke in most casinos and were happy that it also had free valet parking.
We visited the Palms for the breakfast buffet (8am-11am) for $25.00/person, but were pleasantly surprised that it was a very large spread of good food with a great variety of choices that was actually BRUNCH food... not sure why it ends at 11am.
We'll definitely be back.
We visited the Palms for the breakfast buffet (8am-11am) for $25.00/person, but were pleasantly surprised that it was a very large spread of good food with a great variety of choices that was actually BRUNCH food... not sure why it ends at 11am.
We'll definitely be back.
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Date of stay: January 2023
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renee Gomez, Owner at Palms Casino Resort
Responded Jan 13, 2023
Hello Sage, We're so happy you had an enjoyable visit, and we appreciate your feedback. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Palms was everything we could want in a hotel. Romeo was a SUPERB VIP manager, super attentive and collaborative months leading up to our trip (I put him through an endless stream of asks!). The butlers we interacted with (James and Darren) were always there when you needed them and were extremely helpful (perfect request ninjas that didn't hover).
The property itself feels very well kept. Those renovations really shine. Ghostbar lived up to the hype. The pool was set up spectacularly. The food options were diverse and tasty (and priced reasonably $15 for a tasty breakfast sandwich delivered poolside?? sign me up!!).
Jason at the bell desk was a great smile/attitude to be greeted with and a great person to take us to the airport. Perfect bookend.
We will definitely be coming back to the Palms. It's only a $10 uber/lyft away if walking the strip is something you're eager to do. With the money you save on staying in a reasonably priced room, it's a no-brainer of a trade off.
The property itself feels very well kept. Those renovations really shine. Ghostbar lived up to the hype. The pool was set up spectacularly. The food options were diverse and tasty (and priced reasonably $15 for a tasty breakfast sandwich delivered poolside?? sign me up!!).
Jason at the bell desk was a great smile/attitude to be greeted with and a great person to take us to the airport. Perfect bookend.
We will definitely be coming back to the Palms. It's only a $10 uber/lyft away if walking the strip is something you're eager to do. With the money you save on staying in a reasonably priced room, it's a no-brainer of a trade off.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renee Gomez, Owner at Palms Casino Resort
Responded Aug 30, 2022
Hello, Thank you for the wonderful details of your recent visit! It sounds like you definitely enjoyed your stay and we are thrilled to know Romeo, James, Darren, Jason and the rest of the team were so welcoming and helpful. We will be sure to let them know how awesome they are! We appreciate you and hope you will come back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, and the coffee and tea are provided.
Call the casino directly for up to date info that always seems to change summer to summer.
No need to reserve if you are VIP. Just go to the front of the line.
Walking Distance is a couple hundred feet.
If you had a walker, it might take you three minutes and that would be the extreme.
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PRICE RANGE
$102 - $277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palms hotel las vegas, the palms las vegas, palms las vegas, playboy hotel las vegas, palms hotel las vegas, palms casino
FORMERLY KNOWN AS
The Palms Casino Hotel
LOCATION
United StatesNevadaLas VegasParadise
NUMBER OF ROOMS
702
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingPALMS CASINO RESORT - Updated 2024 Prices & Hotel Reviews (Las Vegas, NV)
Frequently Asked Questions about Palms Casino Resort
Which popular attractions are close to Palms Casino Resort?
Nearby attractions include Party Tours (0.3 miles), Pearl Concert Theater (0.07 miles), and Combat Zone Paintball (0.3 miles).
What are some of the property amenities at Palms Casino Resort?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Palms Casino Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palms Casino Resort?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Palms Casino Resort?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Palms Casino Resort?
Conveniently located restaurants include Ping Pang Pong, Scotch 80 Prime, and Cornerstone Classic American Steakhouse.
Are there opportunities to exercise at Palms Casino Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Palms Casino Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Palms Casino Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Palms Casino Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Palms Casino Resort?
Many travelers enjoy visiting Little Church of the West (2.3 miles), Hartland Mansion (4.0 miles), and Historic Fifth Street School (4.5 miles).