Las Olas Resort & Spa
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About
Finding an ideal luxury hotel in Rosarito does not have to be difficult. Welcome to Las Olas Resort & Spa, a nice option for travelers like you.
Rooms at Las Olas Hotel offer a kitchenette providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service is one of the conveniences offered at this hotel. A pool and a swimup bar will also help to make your stay even more special. If you are driving to Las Olas Resort & Spa, free parking is available.
Travelers looking to enjoy some filet mignon can head to Tapanco. Otherwise, you may want to check out an Italian restaurant such as Pizzeria TrentaQuattro or Guiseppis.
During your visit, be sure to check out Baja Gallery (0.7 mi), which is a popular attraction within walking distance of the hotel.
Las Olas Resort & Spa puts the best of Rosarito at your fingertips, making your stay both relaxing and enjoyable.
Location
Reviews
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The drive in from Los Angeles was pretty smooth, but we were directed to the wrong Las Olas in Rosarito (yes, there are TWO, so be careful when typing it into your navigation/directions app).
Anyway, once we arrived we were greeted by a friendly front desk staff (though the aesthetics of the front desk office were a bit run down). After checking in, a bellman kindly helped us with our belongings and escorted us to our 2 bedroom condo.
Upon entry, we walked down a long hallway that led to a large open floor plan with kitchen, living room and beautiful view of the ocean. The kitchen was nice, but I was disappointed with the living room furniture--the couch was tattered and a huge rip in one of the cushions (I'm not sure why management hasn't fixed or replaced that yet, but it should be addressed ASAP).
The bedrooms were nice (one is a master bedroom, the other is a regular bedroom but good size). The master bathroom was nice, but the hallway bathroom (the one we used) left much to be desired--there was dirt/mildew stains around the edge of the tub, rust stains on the bathtub faucet, moving tape on the side of the tub (why?), and so on. Needless to say, this particular room could have used some TLC. However to be fair, we did visit other friend's rooms and their furniture/bathrooms were in better shape than ours so maybe we were just assigned a no-so-great room.
As for the grounds, we only visited the swim-up pool, which was nice and the bar staff was great. Unfortunately, all the bathrooms near the pool were stopped up (including the lobby bathroom, which didn't flush properly--gross.)
Overall, I would say this resort is probably one of the nicer options in Rosarito, Mexico and is good for an inexpensive & quick getaway. However, you are expecting higher than 2.5 / 3-star accommodations, you will be greatly disappointed.
Close to the shopping places.
The 5 heated, private hot tubs with their own changing areas provided a nice space to relax at anytime I felt like it.
Everyday, I was able to lounge at one of the 3 pools and be all alone.
The security is top notch and as a single, female traveler, I always felt safe.
The views were impeccable and even though I was traveling on business, I felt I was relaxing in my own home.
We had two condos reserved for 1 year, the day we were supposed to check-in they told us our room was rented that same morning!! They didn't even apologize or attempt to accommodate us. They simply said the other party rented it for one month, and we only had it for four days, so they didn't want to lose business. I asked to speak to the manager, Olivier & she did not come out.
They simply told me they would refund our money. We ended up going somewhere else & our entire trip was ruined due to their poor business tactics.
FYI, I called the next week to see if they had refunded my money & they said that they would charge me for 1/2 the rooms since we decided to cancel at the last minute!!!! I filed a fraudulent report against them through my bank, thank goodness I paid with my credit card!!!! Do not trust this resort!!!!! I even read all their reviews prior to going too.....darn!!
As far as the hotel. Just as another person mentioned as soon as you check in attitude.
Our friends called on the day of the wedding asking if they could check a little earlier because they were going to the wedding (was starting at 5) and check in was at 4. Obviously not enough time. They said no at first, then the guy I the lobby said ask for me, we'll take care of it here" (in Mexico terms that means as long as I get a good tip you can do whatever you want)
That was the first bad thing. Next,
1. No AC, yes in August and no AC in the entire "resort"-this place is far from being a reort.
2. Room service is not done daily- we called the next morning to get a pack of coffee. They said it was $5 inky the first day it's complementary.
3. We had to keep calling requesting towels. It was 6 of us in 3 bedroom and not enough towels or toiletries.
4. Phones didn't work. It was difficult to call to get service. And there was never personnel in their lobby.
5. Wall are not sound proof you can hear your neighbors business.
6. Only 2 elevators.
7. Stinky sewer smell.
8. The rooms were rundown our room luckily wasn't other than the tv's didn't work. But I went to several of my family's rooms and their furniture was horrible - falling apart.
Save your money go somewhere. These folks are way over priced for their service.
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