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About the Business
Founded more than 70 years ago as a financial institution for teachers, Lake Michigan Credit Union offers a full-line of financial services to the general public. The organization provides a wide variety of checking and shavings account plans, auto loans, secured and unsecured personal loans, home mortgages, online banking services, telephone and online bill paying services, debit and credit cards, and numerous investment services and retirement planning programs. In addition, the credit union offers a full slate of insurance products, including auto, home and life coverage. Lake Michigan Credit Union maintains its corporate headquarters in Grand Rapids, Mich., and operates nearly 20 branch offices and more than 50 automated teller machines throughout Allegan, Kent, Muskegon and Ottawa Counties in the state.
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- Lydia F.Grand Rapids, MI41Jul 22, 2022
I opened an account here and instead of using the paperwork I signed, they used information from an account I had 15 years ago. Then they were mad at me because none of the information was correct. They didn't give me a card for my HSA and had the wrong last name on my account and contact information so old I had no idea what the phone number or email was
Helpful 0Thanks 0Love this 0Oh no 0 - Scott B.Seattle, WA395Jan 25, 2019
Very helpful cheerful and competent. This organization hires the best people.
Helpful 0Thanks 0Love this 0Oh no 0 - Sandy H.Grand Rapids, MI134154389Feb 1, 2016
We've been members at this credit union for years. This is not our regular branch, but we were out and about so stopped here. We waited in the drive thru for 19 minutes! There were 2 cars ahead of me when we got here. 19 minutes! Slowest service ever.
Helpful 1Thanks 0Love this 0Oh no 0 - OT S.Houston, TX110119Aug 26, 2015
Because, they do have very attractive rates, I did try twice
to open HSA accounts with these jokers.
Both times I left feeling uneasy in my dealings with them.
... Disclosure of complete account terms and fees are NOT provided.
_ Outfit appears to be quite FEE-Happy.
_ Their "help" is quite unprofessional if not rude & evasive to reasonable inquiries by new customers.
_ Their processes are primitive & documentation requirements
_ are excessive as well as quite unusual
suggest you heed all reviews you read about them ...Helpful 2Thanks 0Love this 0Oh no 0 - Steven O.Grand Rapids, MI05Mar 2, 2016
The Branch manager Julie at the branch at 4050 Lake Dr SE, Grand Rapids, MI 49546 is absolutely terrible and has no business serving the public. I'll be closing my household account ASAP and telling anyone who will listen about my experience for the rest of my life.
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