La Canada Pool & Patio
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Services Offered
Verified by Business
Pool Vacuuming in 5 reviews
Pool Heating System Instal… in 1 review
Recurring Maintenance in 1 review
Inground Pool Cleaning
Review Highlights
“Danny and Kenny are the most friendly people and their work is always done perfectly.” in 3 reviews
“Danny is fabulous as well in his expertise with pool equipment, settings, automation and new system enhancements.” in 4 reviews
“Kenny arrived when he said he would and after looking at the heater determined it was a simple fix.” in 4 reviews
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About the Business
- Swimming Pool and Spa Supplies - Toys and Games - Water Analysis - Service and Repair * We also have specialists in heater repair, and automation!
Location & Hours
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Recommended Reviews
Overall rating
38 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Ed G.Altadena, CA318Nov 1, 2023
Super happy with service call on pool pump and pricing. Was quoted $750 from competitor and paid less than half. Tech was very knowledgeable and polite. Would highly recommend..
Helpful 0Thanks 0Love this 0Oh no 0 - Caprina A.La Puente, CA922271Apr 11, 2024
Requested new pump for pool. Manual and George did a great job installing new pump. Abd this company good prices
Helpful 0Thanks 0Love this 0Oh no 0 - Adam R.La Cañada Flintridge, CA0516Nov 17, 2023
La Canada Pool and Patio is the place to call when you need help with your pool or spa. Danny and Kenny are the most friendly people and their work is always done perfectly. HIGHLY RECOMMENDED!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Ellen R.Santa Monica, CA0192Nov 20, 2022
We were gifted a hot tub from my parents and we had no idea how to get it up and running. The staff here were friendly and so helpful in not only helping us find what equipment/chemicals we needed but also explaining to us how to clean, start and maintain a spa. 10/10 service!
Helpful 0Thanks 0Love this 0Oh no 0 - Melissa P.Los Angeles, CA507Dec 29, 2021Updated review
I've used La Canada Pool and Patio for over 15 years. The owners and people in the shop are very helpful. However, I have had many problems with the technicians which come to the house to take care of our pool. These events happened Pre-covid times. There have rotating technicians that will show up maybe once a month and I get charged up for the entire month. There is no accountability for the technicians and over the course of time, I have had to constantly call about failed visits.. . They apologize and are receptive but the pattern continues. It should not be my job to hold their technicians accountable.
They also do not deduct the money from my bill. So basically I pay for a pool service that doesn't exist.
I hope they can fix this problem because it is unacceptable for a business.
At this point I would not recommend them. Use a service which is reliable.Helpful 1Thanks 0Love this 0Oh no 0Aug 14, 2019Previous reviewI have been using La Canada Patio and Pool using for about 16 years. Their service for the most part is OK. The technicians are inconsistent and only come out half the time and just often don't even show up. When I call to notify the company, they are very and responsive. However, it's a constant battle to tell the owners that their technicians have not serviced the pool. The techs are on their best behavior when you're around and when you're not, they just decide not to show up. I am done using the company and I would not recommend it if you're not home all the time to keep them accountable.
- David S.Pasadena, CA4441Jan 26, 2023
Danny is absolutely courteous, prompt, knowledgeable and competent. He took care of an issue with our pool equipment, for the right price. I highly recommend La Canada Pool and Patio!
Helpful 0Thanks 0Love this 0Oh no 0 - Curtis S.CA, CA0191Jul 7, 2021
I bought a new house with some outdated pool equipment. The 23-year old heater was not operational. Two other pool companies told me they couldn't repair it and I'd be dumb to try. My priority was to get the equipment working ASAP, then worry about upgrading and replacement.
I called this company and they scheduled Danny to check in 5-6 days after the initial call. Danny was timely and kept me up to date by phone on his schedule. He took his time to orient me to all the equipment and said he was confident he could REPAIR the heater (ignition assembly) to get us up and running ASAP. We talked about longer-term upgrade options but he didn't try to rush or upsell me.
A little customer service and building of trust goes a long way with me. I will definitely be calling Danny and La Canada Pool & Patio when I am ready to upgrade all this equipment!Helpful 2Thanks 0Love this 0Oh no 0 - Argishd P.Los Angeles, CA365742Jul 16, 2020
I needed a pool remote as mine was accidentally dropped in the pool. I needed to switch it out before my 4th of July party that weekend. I desperately called around to find the remote, and everywhere wanted $700+ for it. I luckily called this place and they said they normally don't carry it but could have it ordered and delivered next day. I was so excited, more importantly because of their competitive price. I got it for a fraction of the price everywhere else had quoted me. Michael was very helpful, he called me the very next day when the remote came in. He didn't hassle me for a deposit or credit card info. They made everything easy for me. I will be returning to this establishment for all my future pool needs. They have me as a customer for life! Thanks again Michael!
Helpful 2Thanks 0Love this 0Oh no 0 - CarefulConsumer S.La Crescenta, CA17162Jun 24, 2022
After my long-time pool guy retired we required a periodic filter cleaning. Ironically, I was referred to La Canada Pool & Patio by a nearby competitor also listed in Yelp* who insisted that we'd have to sign up for weekly cleaning in order for them to clean the filter. We generally brush, clean, and add chemicals ourselves, and La Canada P & P made no such demand, so we made an appointment with Michael on Friday, and the crew arrived on-time four days later.
Hector and Arturo determined that some valve leakage required new gaskets. They had the parts in their truck. They finished the repair, cleaning, and gave us new DE, leaving our pool area clean in just over an hour.
When the bill arrived it was just $4 more than the original cleaning quote (because of the gaskets). The total for cleaning and repair was less than the quote from the nearby national pool retailer's quote for cleaning.
It's ten days since, and our filter is running fine. I will call L C P & P for my next maintenance. Five stars for meeting all our expectations.Helpful 0Thanks 0Love this 0Oh no 0 - Jeff W.La Canada Flintridge, CA1431Jul 31, 2020Updated review
OK - I am happy to report that while they didn't call back exactly on time, these guys called back about a week later and worked really hard to fix things. They admitted that the first cleaning/draining didn't go as planned and offered to make things right. I called them back later to ask them to basically re-do the draining and they gladly did.
Now the water is crystal clear versus cloudy and grey and we actually are starting to use it.
It's nice to know that they really do care about the community and work to make customers happy.Helpful 3Thanks 0Love this 0Oh no 0Jul 11, 2020Previous reviewSo sad to be writing this but things must be going really well for them since they are so busy. As a longtime resident who loves to support local business, this last spa cleaning has been a disappointment. I have called three times this week asking for details about the cleaning and where the chlorine floater was left.
Always told that they would call, they never have. And they don't seem to care. "we are just so busy" was the response this morning.
Also "we are coming out today. And he left the floater on the property". Where? "I'll have to call him to ask."
No wonder they're busy. Asked for a call from Kenny/Danny, owners. They said they will call.
Yeah, right.....
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