How we operate
We predominantly franchise our brands and manage hotels on behalf of third-party hotel owners. We have a portfolio of 19 brands across more than 100 countries in the Suites, Essentials, Premium and Luxury & Lifestyle categories, united by a purpose to provide True Hospitality for Good.
Open rooms by region as of 31 December 2023
2023 Group revenue by region
A variety of options for owners
Whether we franchise to, or manage hotels on behalf of third-party hotel owners depends largely on market maturity, owner preference and, in certain cases, the particular brand. Mature markets, such as the Americas and Europe, predominantly follow a hotel franchise model, while a managed model is typically used in emerging markets, such as Greater China.
Due to our asset-light approach, the number of owned, leased and managed leased hotels we have has dramatically reduced from over 180 hotels 20 years ago, to just a handful today.
Our growing family of brands
From industry leaders to fast-growing newer brands, our well-known and diverse portfolio is grouped into five easy-to-navigate collections: Luxury & Lifestyle, Premium, Essentials, Suites, and Exclusive Partners. Uniting them all is a commitment to deliver True Hospitality for Good in our hotels and communities all over the world.
Our Values
Our colleagues are supported by a set of values that are important to both IHG and our guests. As we work together as one team with our stakeholders, these collective values provide a shared sense of purpose that guide everything we do, from how we support and recognise our people to how we grow our business and work with our owners and communities.
Delivering on our owner promise worldwide
We’re proud to be a truly global organisation, with more than 6,000 hotels in over 100 countries across the Americas, EMEAA and Greater China, plus a further 2,000 in our development pipeline. It’s this global scale, combined with a powerful enterprise, one of the industry’s largest loyalty programmes, and local market expertise that helps our hotels drive guest preference and deliver strong owner returns.
Meet the team
Our expert regional development teams work closely with our owners to turn a vision into reality. Building long-term relationships, we provide the support, resources and in-market knowledge that allows a project to flourish.
Discover more about your owner journey at IHG Hotels & Resorts
Get startedReady to start your owner journey? Get in touch with our teams of experts to find out how IHG Hotels & Resorts can bring your hotel vision to life. Let’s create something special together.
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