Reviews
Write a reviewGreat on-line purchasing experiene working with Jerrick
Great on-line purchasing experiene working with Jerrick and the rest of the staff! They are proactive, professional and quick to respond. I couldn't have asked for a better experience or outcome. Love the 2023 Camry XLE - it was exactly what I was looking for, down to the tinest detail.
Great on-line purchasing experiene working with Jerrick
Great on-line purchasing experiene working with Jerrick and the rest of the staff! They are proactive, professional and quick to respond. I couldn't have asked for a better experience or outcome. Love the 2023 Camry XLE - it was exactly what I was looking for, down to the tinest detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a pleasant, easy experience dealing with John
What a pleasant, easy experience dealing with John Roberts Toyota in Manchester TN. I have been looking at cars for about a year now. Not in a big hurry, just waiting for the right car, as I had a reliable car I was driving, but an old car that I purchased brand new from a dealer in IL, so I have dealt with dealerships previously. Benjamin Blessing was the type of salesman you wanted during this process. He was kind, patient, attentive to my needs, showed me the types of SUV's that fit my budget and needs/wants, and followed up with me to remind me he was there if I had any questions or wanted to stop by. But not a pushy or rude salesman, as I have dealt with those many times. Well the right car was available, I reached out, he immediately got back to me, even less than an hour before closing and we set up a time for me to come in. Long story short, I bought a Toyota RAV4 and couldn't be happier. Ben made this whole process so easy and I highly recommend stopping by or getting in touch with this dealership if you are in the market for a vehicle. I also used their in-house financing, with Ascend, and that was also a very easy process. What I thought would be nerve-wracking and a little scary, was so easy. Ben, thank you!! I will definitely send any business to this dealership and have them ask for you!! Thank you JOHN ROBERTS TOYOTA and BEN BLESSING for making me a happy, satisfied customer.
What a pleasant, easy experience dealing with John
What a pleasant, easy experience dealing with John Roberts Toyota in Manchester TN. I have been looking at cars for about a year now. Not in a big hurry, just waiting for the right car, as I had a reliable car I was driving, but an old car that I purchased brand new from a dealer in IL, so I have dealt with dealerships previously. Benjamin Blessing was the type of salesman you wanted during this process. He was kind, patient, attentive to my needs, showed me the types of SUV's that fit my budget and needs/wants, and followed up with me to remind me he was there if I had any questions or wanted to stop by. But not a pushy or rude salesman, as I have dealt with those many times. Well the right car was available, I reached out, he immediately got back to me, even less than an hour before closing and we set up a time for me to come in. Long story short, I bought a Toyota RAV4 and couldn't be happier. Ben made this whole process so easy and I highly recommend stopping by or getting in touch with this dealership if you are in the market for a vehicle. I also used their in-house financing, with Ascend, and that was also a very easy process. What I thought would be nerve-wracking and a little scary, was so easy. Ben, thank you!! I will definitely send any business to this dealership and have them ask for you!! Thank you JOHN ROBERTS TOYOTA and BEN BLESSING for making me a happy, satisfied customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We purchased a 2024 RAV4 this week.
We purchased a 2024 RAV4 this week. Caleb was extremely helpful and patient explaining all of the features on the vehicle, while not trying pressure or upsell on something not needed. All in all what can be very stressful, turned out to be a very good experience. I would highly recommend Caleb to anyone.
We purchased a 2024 RAV4 this week.
We purchased a 2024 RAV4 this week. Caleb was extremely helpful and patient explaining all of the features on the vehicle, while not trying pressure or upsell on something not needed. All in all what can be very stressful, turned out to be a very good experience. I would highly recommend Caleb to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the best experience at John Roberts Toyota
I had the best experience at John Roberts Toyota purchasing my vehicle. This is my family’s 10th purchase with the John Roberts Auto Group. Rick , Corey and Ben and the entire sales staff are AWESOME and go above and beyond as they have always!
I had the best experience at John Roberts Toyota
I had the best experience at John Roberts Toyota purchasing my vehicle. This is my family’s 10th purchase with the John Roberts Auto Group. Rick , Corey and Ben and the entire sales staff are AWESOME and go above and beyond as they have always!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Polite, efficient service while dealing with sales
Polite, efficient service while dealing with sales consultant Ben at John Roberts Toyota. We appreciate his willingness to explain how to operate options on the vehicle we chose.
Polite, efficient service while dealing with sales
Polite, efficient service while dealing with sales consultant Ben at John Roberts Toyota. We appreciate his willingness to explain how to operate options on the vehicle we chose.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I drove 90 miles to buy a RAV4 from John Roberts in
I drove 90 miles to buy a RAV4 from John Roberts in Manchester. Ben Blessing answered my emails and my experience with him was very positive. He was personable, knowledgeable and efficient....all this without being pushy at all. Everyone I came in contact with at the dealership was easy to work with and friendly. Family owned dealerships are becoming rare these days....thats sad because the sales experience is much more enjoyable than corporate owned dealerships in my experience. I dont see how one can go wrong at least talking to these guys to see if they can help you find a car.
I drove 90 miles to buy a RAV4 from John Roberts in
I drove 90 miles to buy a RAV4 from John Roberts in Manchester. Ben Blessing answered my emails and my experience with him was very positive. He was personable, knowledgeable and efficient....all this without being pushy at all. Everyone I came in contact with at the dealership was easy to work with and friendly. Family owned dealerships are becoming rare these days....thats sad because the sales experience is much more enjoyable than corporate owned dealerships in my experience. I dont see how one can go wrong at least talking to these guys to see if they can help you find a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Problem not fixed.
Have a 2019 Toyota Highlander which you have looked at several times on why our Highlander will not work with our apple phones. YOU have not fixed the problem and we purchased and have our Highlander serviced by you. Will not buy another Toyota product
Problem not fixed.
Have a 2019 Toyota Highlander which you have looked at several times on why our Highlander will not work with our apple phones. YOU have not fixed the problem and we purchased and have our Highlander serviced by you. Will not buy another Toyota product
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
A job well done
Very nice. Steve was very respective and honest . He answered all of my questions that I asked him. Yes I would go back again and tell other people about this company
A job well done
Very nice. Steve was very respective and honest . He answered all of my questions that I asked him. Yes I would go back again and tell other people about this company
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2024 Grand Highlander Platinum
Caleb Morton is the guy to ask for in sales he did a fantastic job helping me get the Grand Highlander Platinum I wanted. From beginning through driving it off the lot he kept in touch during me ordering it and picking it up!
2024 Grand Highlander Platinum
Caleb Morton is the guy to ask for in sales he did a fantastic job helping me get the Grand Highlander Platinum I wanted. From beginning through driving it off the lot he kept in touch during me ordering it and picking it up!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a car is usually stressful but Ben makes it more
Buying a car is usually stressful but Ben makes it more enjoyable! He’s not like your usual salesman, pushy and annoying…he’s friendly, patient and helpful! We just bought a 2024 Camry and it was the best, easiest car buying experience I’ve had!
Buying a car is usually stressful but Ben makes it more
Buying a car is usually stressful but Ben makes it more enjoyable! He’s not like your usual salesman, pushy and annoying…he’s friendly, patient and helpful! We just bought a 2024 Camry and it was the best, easiest car buying experience I’ve had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car