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James Wood Motors Dealership in Decatur, TX | CARFAX
by 2014 BUICK ENCLAVE Owner on 05/04/2024Verified Service
Krystal my advisor was knowledge, polite, swift, and she communicated with me every step before, through, and after my service appointment. All services were performed correctly and efficiently. Check out desk ladies were friendly and professional. Thank you to the entire team.
by James Wood Chevrolet Buick GMC Decatur on 05/07/2024
Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2020 CHEVROLET TAHOE LT Owner on 03/04/2024Verified Service
My experience was fantastic. Fixed truck in a short amount of time and they even wash my truck. I would highly recommend their service department, called other service departments and it was over a week waiting list just to fix my windshield sprayers. They got me in the day after I called him. The house
by James Wood Chevrolet Buick GMC Decatur on 03/06/2024
We are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Buick GMC Decatur we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2023 BUICK ENCLAVE PREMIUM Owner on 01/21/2024Verified Service
I've used this service for many years, and this latest service was proof of their excellent accommodation of my needs. My car was in the shop for minor repairs. Since it was time for my periodic maintenance check, they retrieved my car from the shop, performed the maintenance check, then returned my car to the shop for me to pick up later. I paid for both services with a single payment. Total convenience.
by James Wood Chevrolet Buick GMC Decatur on 01/23/2024
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2021 GMC ACADIA SLE Owner on 11/18/2023Verified Service
Wonderful people doing consistent good work. It is nice to have confidence in the professionals taking care of our cars. I have purchased five vehicles from James Wood because of the wonderful sales experience and top notch care the dealership provides. Could not be happier.
by James Wood Chevrolet Buick GMC Decatur on 11/20/2023
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-7664
bwicker@jameswood.com
by 2012 GMC SIERRA C1500 SLE Owner on 09/08/2023Verified Service
Great day at the service department soon as I pulled in they took my information started on my car the service writer kept me informed as to work and when was happening everybody was extremely friendly service was done before I expected it and at a lower price best ever
by James Wood Chevrolet Buick GMC Decatur on 09/08/2023
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2019 CHEVROLET EQUINOX PREMIER Owner on 07/22/2023Verified Service
Advised that turn signal would go to fast blinking after about 3 blinks - indicating that a light was out. All lights did work. They replaced the rear light assembly for about $590 - WHAT IS GM/CHEVY THINKING. I bought the extended warranty that did not cover the working light assembly that somehow went to made the car computer think that something was wrong.
by James Wood Chevrolet Buick GMC Decatur Team on 07/25/2023
Thank you for sharing this review regarding your experience with us. Id like to discuss this with you further if you could please contact me at your earliest convenience.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2014 BUICK LACROSSE Owner on 04/25/2024Verified Service
Krystal served me well by keeping me informed with the progress of the service and sending me a text when it was complete.
by James Wood Chevrolet Buick GMC Decatur on 04/26/2024
Thanks for your awesome review! We're very happy to hear that Krystal was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2022 CHEVROLET EQUINOX LT Owner on 04/13/2024Verified Service
We always get excellent service from James Wood Motors in Decatur. Service writer Shawn Hooe takes good care of us.
by James Wood Chevrolet Buick GMC Decatur on 04/15/2024
Thank you for your kind words! Shawn is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to servicing you again in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2024 CHEVROLET TAHOE K1500 HIGH COUNTRY Owner on 04/11/2024Verified Service
Scheduled an oil change....job was completed at scheduled time and had no issues. The wait time was very minimum and Brian, the service advisor was very helpful.
by James Wood Chevrolet Buick GMC Decatur on 04/12/2024
I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2018 CHEVROLET EQUINOX PREMIER Owner on 04/05/2024Verified Service
Had a tire going flat suddenly... Thank goodness close to James Woods.. Service tech Shawn helped me out and was so courteous and attentive.. got my tire and was on my way
by James Wood Chevrolet Buick GMC Decatur on 04/08/2024
Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2023 CHEVROLET TRAVERSE LT Owner on 03/30/2024Verified Service
The entire process was positive from the booking to delivery. Excellent communication and our service advisor Shawn Hooe, took great care of us. I highly recommend for certified service.
by James Wood Chevrolet Buick GMC Decatur on 04/02/2024
Thank you for putting your trust in James Wood Chevrolet Buick GMC Decatur! We pride ourselves in our service department's ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2021 CHEVROLET SILVERADO K2500HD LTZ Owner on 03/29/2024Verified Service
The service department is great. Zach Rhine always takes great care of our family. Honest and reliable.
by James Wood Chevrolet Buick GMC Decatur on 04/01/2024
Hello and thank you for your kind words! Zach is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2021 BUICK ENCLAVE ESSENCE Owner on 03/29/2024Verified Service
It was easy to schedule my appointment online. Fast friendly service. Smooth process from start to finish.
by James Wood Chevrolet Buick GMC Decatur on 04/01/2024
Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2022 GMC SIERRA K2500 DENALI Owner on 03/29/2024Verified Service
Service department was great. They promptly scheduled us an appointment that would fit our schedule. They were on time and very well organized. Fixed the problem. All service members were friendly and helpful. Would recommend them to everyone.
by James Wood Chevrolet Buick GMC Decatur on 04/01/2024
Thank you for putting your trust in James Wood Chevrolet Buick GMC Decatur! We pride ourselves in our service department's ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2022 CHEVROLET COLORADO LT Owner on 03/24/2024Verified Service
Have always been met with friendly service representative and listened to when I explained what I needed done. Was kept up to date on services done and vehicle came back cleaner than what I brought in.
by James Wood Chevrolet Buick GMC Decatur on 03/26/2024
We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing James Wood Chevrolet Buick GMC Decatur's Service Department.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2023 GMC TERRAIN SLT Owner on 02/05/2024Verified Service
I bought my GMC Terrin at James Wood Motors and took it in for its first oil change. The service department is top rate. I have never had an issue that they couldn't figure out and fix properly. They are great!
by James Wood Chevrolet Buick GMC Decatur on 02/07/2024
I truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can't wait to see you again soon!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2017 GMC CANYON SLE Owner on 01/27/2024Verified Service
I did not have an appointment but they did the work anyway. I have always had really good luck with Woods Motor. They take care of my truck and SUV and do a very good job of it .
by James Wood Chevrolet Buick GMC Decatur on 01/30/2024
Thank you for the kind words. We're completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Chevrolet Buick GMC Decatur, we value our customers and we look forward to seeing you down the road.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2023 GMC SIERRA K2500 SLT Owner on 12/04/2023Verified Service
These guys and gals make doing business with James Wood Motors the best place ever! Definition of a TEAM----James Wood Motors! Thank Y'all for all you do and being the professionals you are.
by James Wood Chevrolet Buick GMC Decatur on 12/04/2023
Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Chevrolet Buick GMC Decatur, we value our customers and we look forward to seeing you down the road.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
by 2021 CHEVROLET SUBURBAN K1500 RST Owner on 12/01/2023Verified Service
Set up appointment with Andrew for service and tires my wife brought the vehicle in and everything went well as always
by James Wood Chevrolet Buick GMC Decatur on 12/02/2023
Thank you for the amazing five-star rating! I'm glad everything went well during your recent experience with us and please don't hesitate to reach out should you have any questions or concerns. Until next time, take care!
Sincerely,
Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
by 2020 CHEVROLET SILVERADO K2500HD LTZ Owner on 10/26/2023Verified Service
Not happy with return phone call. Called at 3:45pm to make appointment for my 2020 truck. Did not get call back from service adviser until the following morning
by James Wood Chevrolet Buick GMC Decatur on 10/27/2023
Id like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience and learn more. I look forward to hearing from you.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
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Service Information
7,783 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, James Wood Motors specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, James Wood Motors specializes in these makes, in addition to many others.
Buick
Cadillac
Chevrolet
Ford
GMC
Shop Amenities
Business Center
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Mobile Charging Station
About Us
Frequently Asked Questions
What do verified customers think about James Wood Motors in Decatur, TX? Verified customers who visit James Wood Motors in Decatur, TX rate this business 4.8 out of 5 stars, with 463 reviews. 7,783 customers favorited this location.How can I contact James Wood Motors in Decatur, TX? To reach the sales team at James Wood Motors in Decatur, TX, call (940) 242-2985. To reach the service department, call (940) 427-4474How many used cars are for sale at James Wood Motors in Decatur, TX? There are 519 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at James Wood Motors in Decatur, TX? There are 127 accident-free used cars for sale at this dealership.What are the shop amenities offered by James Wood Motors in Decatur, TX? James Wood Motors in Decatur, TX offers the following amenities: Business Center, Courtesy Shuttle, Free Car Wash, Free Wi-Fi and Mobile Charging Station.Does James Wood Motors in Decatur, TX have a service center? Yes, James Wood Motors in Decatur, TX does have a service center. You can contact the service department at (940) 427-4474.
