Reviews
Write a reviewEasy to work with.
Easy to work with. Fast and simple closing process. Good value on trucks and trades.
Easy to work with.
Easy to work with. Fast and simple closing process. Good value on trucks and trades.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Landon was awesome and has alot of expertise well spoken
Landon was awesome and has alot of expertise well spoken and one xxxx of a salesman and backed up everything he said was gonna do. I would highly recommend Landon and will always be my 2go2guy moving foward.
Landon was awesome and has alot of expertise well spoken
Landon was awesome and has alot of expertise well spoken and one xxxx of a salesman and backed up everything he said was gonna do. I would highly recommend Landon and will always be my 2go2guy moving foward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesman Billy Balderas was very helpful and
Salesman Billy Balderas was very helpful and professional. Vehicle selection was extensive. Would buy here again.
Salesman Billy Balderas was very helpful and
Salesman Billy Balderas was very helpful and professional. Vehicle selection was extensive. Would buy here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
SALES STAFF VERY KNOWLEDGEABLE AND COURTEOUS.
SALES STAFF VERY KNOWLEDGEABLE AND COURTEOUS. NO PRESSURE SALES EXPERIENCE. FINAL PAPERWORK QUICK AND EASY
SALES STAFF VERY KNOWLEDGEABLE AND COURTEOUS.
SALES STAFF VERY KNOWLEDGEABLE AND COURTEOUS. NO PRESSURE SALES EXPERIENCE. FINAL PAPERWORK QUICK AND EASY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We are thrilled to hear that you found our sales staff knowledgeable and courteous, and that you had a no-pressure sales experience. We strive to make the final paperwork process quick and easy for our valued customers like you. We appreciate your feedback and look forward to assisting you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Your team, from Zack, to all the people , telephone
Your team, from Zack, to all the people , telephone operators and associates of your dealership are all to be complimented . Thank you again for your excellent service.
Your team, from Zack, to all the people , telephone
Your team, from Zack, to all the people , telephone operators and associates of your dealership are all to be complimented . Thank you again for your excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! I am thrilled to hear that you had a fantastic experience with everyone at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your feedback, and I look forward to seeing you again in the future. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Good experience, from drop off to pick up.
Good experience, from drop off to pick up. Would go back for repeat service and purchases
Good experience, from drop off to pick up.
Good experience, from drop off to pick up. Would go back for repeat service and purchases
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear about your positive experience from drop off to pick up. I appreciate your feedback and look forward to assisting you again in the future for any service or purchases. Thank you for your support! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
This was the easiest car buying experience I’ve ever had.
This was the easiest car buying experience I’ve ever had. I already had the car picked out and My financing was already in place before I arrived. I test drove it, fell in love with it and signed the papers. Thank you Jeff and Tyler
This was the easiest car buying experience I’ve ever had.
This was the easiest car buying experience I’ve ever had. I already had the car picked out and My financing was already in place before I arrived. I test drove it, fell in love with it and signed the papers. Thank you Jeff and Tyler
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Sharon! I'm thrilled to hear that your car buying experience at James Wood Chevrolet Buick GMC Decatur was smooth and easy. Jeff and Tyler strive to make the process seamless for our customers. I appreciate your kind words and hope you enjoy your new car! Thank you for choosing us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
Had a good transaction everything went to plan!
Had a good transaction everything went to plan! Drew did a great job find the truck I was looking for.
Had a good transaction everything went to plan!
Had a good transaction everything went to plan! Drew did a great job find the truck I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! I am delighted to hear that Drew was able to assist you in finding the perfect truck. I appreciate your kind words and hope you enjoy your new vehicle. If you need anything in the future, don't hesitate to reach out. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com
As always service and staff very professional and goes
As always service and staff very professional and goes beyond expectations. The waiting room was filled with friendly, satisfied customers
As always service and staff very professional and goes
As always service and staff very professional and goes beyond expectations. The waiting room was filled with friendly, satisfied customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us! I am delighted to hear that our team at James Wood Chevrolet Buick GMC Decatur exceeded your expectations and provided you with exceptional service. It's great to know that you found our staff to be professional and friendly. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Very friendly and helpful folks who are making sure you
Very friendly and helpful folks who are making sure you are taken care of during your visit
Very friendly and helpful folks who are making sure you
Very friendly and helpful folks who are making sure you are taken care of during your visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ed. I appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. Ensuring that our customers feel well taken care of is always our top priority. I look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com