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Frequently Asked Questions
Account Setup
- Who can create a MySupport Account?
- Why do I need a MySupport Account?
- Is this a different account from my Trend Micro product account?
- How do I create a MySupport account?
- What should I do if I haven't received an account confirmation email?
- How do I set my password if the sign up page doesn’t have a password field?
Account Management
- How do I configure my account settings?
- Where can I find my registered account email address?
- How do I configure my email notification settings?
- Why can't I log in using my credentials?
- Can I still use my account if my organization’s product license has expired?
- What should I do if I have questions about my product registration and renewal?
Account Security
Technical Support
