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Facebook Portal - Smart Video Calling 10” Touch Screen Display with Alexa – White

4.6 out of 5 stars 7,638 ratings

List Price: $179.00 Details
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White
Portal
Brand Facebook
Color White
Item Weight 2.28 Pounds
Series Portal
Operating System Portal

About this item

    This fits your .
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  • Easily video call with friends and family using your Messenger or WhatsApp account, even if they don't have Portal.
  • Keep up with the action. Smart Camera automatically pans and zooms, keeping everyone in frame while you move and talk freely.
  • Hear and be heard. Smart Sound enhances your voice while minimizing unwanted background noise.
  • Easily disable the camera and microphone, or block the camera lens with a single switch. All Portal video calls are encrypted.
  • See and do more with Alexa Built-in. Control your smart home, listen to your favorite music, watch the news, get the weather, set a timer and more.
  • Experience even more together. Join or host a group call of up to 50 people with Messenger Rooms.
  • Become some of your children's favorite storybook characters as you read along to well-loved tales with music, animation and immersive AR effects.
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Frequently bought together

  • Facebook Portal - Smart Video Calling 10” Touch Screen Display with Alexa – White
  • +
  • All-new Echo Dot (4th Gen, 2020 release) | Smart speaker with Alexa | Charcoal
Total price: $198.99
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From the manufacturer

Facebook Portal
Facebook Portal
Facebook Portal

Product Comparison

Portal+

Portal +

Portal Mini

Portal Mini

Portal

Portal

Portal TV

Portal TV

Smart Camera
12.5 MP | 140° Field of View 13 MP | 114° Field of View 13 MP | 114° Field of View 12.5 MP | 120° Field of View
Smart Sound
4-Mic Array 4-Mic Array 4-Mic Array 8-Mic Array
Speaker
2" tweeters and a 4" woofer. Front stereo and rear woofer. Front stereo and rear woofer. Uses your home sound system.

Product description

Color:White  |  Style:Portal

Portal from Facebook is a smart video calling with Alexa Built-in. Easily video call friends and family on their smartphones and tablets with Messenger or WhatsApp, even if they don’t have Portal. Enjoy an effortless video calling experience for large groups with Messenger Rooms, which lets you start or join calls of up to 50 people. Smart Camera pans and zooms to keep up with the action, and automatically adjust to keep everyone in view. Smart Sound enhances the voice of whoever is talking, while minimizing background noise. The portal is private by design, and all calls are encrypted. You can easily disable the camera and microphone, or block the camera lens with a single switch. Experience even more together with the ever-growing AR experiences library on the portal. Become some of your children’s favorite storybook characters with Story Time, where well-loved tales come to life with music, animation and immersive effects. Display your Instagram and Facebook photos directly to your Portal with the mobile app. You can even share photos during calls. With Alexa Built-in, you can ask a question, set a timer, add items to your shopping list, control your smart home and more. Facebook Live makes it easy to broadcast hands-free to family, friends and fans. With additional account activations, you can enjoy music, videos, news, games and more from our growing list of partners, including Spotify, Pandora, iHeartRadio and the Food Network. You can also work smarter from home with partners like Zoom and Workplace from Facebook. The portal needs a wireless internet connection and AC power. Screen images simulated. The user experience may vary. Additional registration, terms and fees may apply.

Product information

Color:White  |  Style:Portal

Technical Details

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Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Customer reviews

4.6 out of 5 stars
4.6 out of 5
7,638 global ratings
How are ratings calculated?

Top reviews from the United States

Reviewed in the United States on November 9, 2018
Color: WhiteStyle: Portal Plus
Customer image
3.0 out of 5 stars Nice built quality, great screen and sound, but lacks most of the advanced Alexa features.
By Rich on November 9, 2018
I have the Echo Show and Cube and this is much better, larger sharper screen and YouTube is also built in unlike all the Amazon Alexa devices. So far I really like it, the video and sound quality is top notch and all the Alexa things I have tried work well. Even the screen saver mode that shows your Facebook photos comes in handy.

UPDATE: after using it a few days I pretty much feel the same as above EXCEPT after some checking and asking questions, many more advanced Alexa features like messaging, drop in, viewing Ring/Blink and other cameras, connected speaker system to sync with other Alexas might never be coming. So my thoughts of calling this the best Alexa device could change as its really only the basic Alexa commands in it.

UPDATE: I hate to say it, but I am returning this in favor of the 2nd gen Echo Show. $400 after tax and all is a lot to put out when it lacks so many Alexa features and skills I mentioned in my other update. Unless you really really really and I mean REALLY video chat a lot thru Facebook, the 2nd gen Echo Show is just a much better Alexa device in almost every way plus you can still video chat with it, just the camera does not follow you. $375-400ish after tax and all, I can't just wait and hope to see what is going to be added. I can always buy it again if it ever becomes a better Alexa device.
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403 people found this helpful
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Reviewed in the United States on November 13, 2018
Color: BlackStyle: Portal Plus
271 people found this helpful
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Reviewed in the United States on November 9, 2018
Color: BlackStyle: Portal PlusVerified Purchase
Customer image
3.0 out of 5 stars Video calls work great, everything else is mediocre or immature.
By Eyal Yurman on November 9, 2018
I just got the device. Made a few calls, call quality is great! Camera follow is OK but not great (doesn't follow fast enough, or becomes pixelated for a couple of seconds).

The worse part is everything else, which is a bummer since the device is huge ad expensive, so I was planning for it to replace my Amazon Echo as well.

Main issues:
* Audio quality is not that good on high range, and the sub range is much better and stronger, so it feels uneven.

* AI is super week. If it's the Superframe's (screensaver) algorithm of choosing my Facebook pictures, or the quality of the assistant, even lower than the stock Alexa. I hope all this gets better in time.

* Lack of applications. Besides Spotify and Facebook watch there isn't anything much there.

So bottom line, I with I would have bought the smaller set and use the device to just phone calls.
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169 people found this helpful
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Reviewed in the United States on November 10, 2018
Color: BlackStyle: Portal PlusVerified Purchase
150 people found this helpful
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Reviewed in the United States on November 12, 2018
Color: BlackStyle: Portal PlusVerified Purchase
98 people found this helpful
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Reviewed in the United States on November 20, 2018
Color: BlackStyle: Portal PlusVerified Purchase
90 people found this helpful
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Top reviews from other countries

Amazon Customer
5.0 out of 5 stars Easy use
Reviewed in the United Kingdom on February 26, 2021
Color: BlackStyle: Portal TVVerified Purchase
Jay
4.0 out of 5 stars Tres beau hardware mais softare limiter
Reviewed in Canada on January 5, 2021
Color: WhiteStyle: Portal PlusVerified Purchase
Amazon Customer
2.0 out of 5 stars Underwhelming product...
Reviewed in Canada on January 13, 2021
Color: BlackStyle: PortalVerified Purchase
One person found this helpful
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Kittycatd
5.0 out of 5 stars Great product and so well used.
Reviewed in Australia on January 2, 2021
Color: BlackStyle: Portal TVVerified Purchase
Bob
5.0 out of 5 stars Portal TV from Amazon
Reviewed in Australia on January 16, 2020
Color: BlackStyle: Portal TVVerified Purchase