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How to Talk So People Listen: Connecting in Today's Workplace Paperback – Illustrated, December 12, 2006

by Sonya Hamlin (Author)

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At a time when it's harder than ever to get and keep people's attention, we could all use some help. Enter Sonya Hamlin, author of the now classic How to Talk So People Listen (1988), and one of the country's leading communication experts. In this revised and updated edition, Sonya Hamlin, arguably America's leading communication expert, shows us how to successfully capture people's attention so that they listen, understand, and are persuaded by your message –– especially in the plugged–in, fast–paced, visually–driven atmosphere that is today's workplace.

Whether making a presentation to a large audience or dealing one–on–one with a client or colleague, or communicating by E–mail, Hamlin teaches us that one of the keys to making people listen is to think about and respond to what motivates them – namely, self–interest. She then provides tools to assess others' self–interest and use it to get them to listen to your message. Hamlin also explains how to capitalize on the latest visual aids we have at our disposal today. We learn to determine what information needs or lends itself to visual presentation, and how to make visuals active, so that they serve as an extension of the speaker. In HOW TO TALK SO PEOPLE LISTEN, you'll also find practical information on how to understand your audience, how to encourage your listeners to trust you, and how to be yourself when you're on the podium.

Print length

336 pages
Language

English
Publication date

December 12, 2006
Dimensions

6 x 0.84 x 9 inches
ISBN-10

0060734078
ISBN-13

978-0060734077
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Editorial Reviews

Review

""How to Talk So People Listen is an invaluable guide to communicating simply and well in virtually any setting....essential to developing an effective management style....Sonya can write as she speaks: clearly and concisely."-- James W. Walker, Jr., General Counsel, CIGNA Corporation"This book should be read by everyone. There is an art to success: listening. No one articulates and reveals this secret more than Sonya. She is an expert in the field."-- Thomas P. (Tip) O'Neill, Jr., Former Speaker of the House of Representatives"Sonya's book offers both insight into the communication/negotiation process and helpful, clearly illustrated examples on how to impove the prospects for success both for the knowledgeable practitioner and those just embarking upon their career. I recommend it to both."-- Chris G. Andersen, Vice Chairman, Paine Weber, Inc."Hamlin provides guidelines, insights and advice that are patently useful. There are many innovative strategies....This is a compendium of tested techniques that can help readers to improve communication on the job and elsewhere."-- Publishers Weekly

About the Author

Sonya Hamlin, an award-winning television talk-show host, consults and coaches America's Fortune 100 companies and executives including JPMorgan Chase, American Express, IBM, Lehman Brothers, Bayer Corporation, and ExxonMobil. She has taught at Oxford, the Harvard Law School, the John F. Kennedy School of Government, and the MIT Sloan School of Management. Hamlin appears on network television as a communications expert and analyst and is the author of the best-selling What Makes Juries Listen TODAY.

Product details

Publisher ‏ : ‎ Harper Business; Illustrated edition (December 12, 2006)
Language ‏ : ‎ English
Paperback ‏ : ‎ 336 pages
ISBN-10 ‏ : ‎ 0060734078
ISBN-13 ‏ : ‎ 978-0060734077
Item Weight ‏ : ‎ 12.6 ounces
Dimensions ‏ : ‎ 6 x 0.84 x 9 inches

Best Sellers Rank: #1,058,904 in Books (See Top 100 in Books)
- #825 in Running Meetings & Presentations (Books)
- #2,443 in Human Resources & Personnel Management (Books)
- #3,455 in Communication Skills

Customer Reviews:
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Helen Daniels

working with cross generational employees

Reviewed in the United States on July 22, 2019

Verified Purchase

very informative and I use it for training purposes.

One person found this helpful

Helpful

Isaac Michaan

Love it

Reviewed in the United States on March 15, 2020

Nice book!

Reviewed in the United States on September 2, 2014

Verified Purchase

Great book. Just wish I could remember it all!

Reviewed in the United States on March 12, 2014

Verified Purchase

when i received te book, it was in excellent shape. I liked it, although it took it a while to reach me . but i am still satisfied.

Helpful

J. Farar

This is perhaps the best book ever written

Reviewed in the United States on October 1, 2017

This is perhaps the best book ever written, really!!! It is a guide for the communicator and the non-communicator alike. Check it out!!!

Reviewed in the United States on January 23, 2013

it was most quick package i bought. The book are good and don't miss any page. importantly, it were cheaper than it bought in bookstore.

Reviewed in the United States on March 17, 2014

Verified Purchase

What I learned from this book could have been written on a sheet of paper. The answer was something had to be useful to the listener to gain attention. The generational psychology was very interesting.

Reviewed in the United States on August 4, 2014

exactly what I needed for class

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