May be due to ignorance or carelessness, you may brick your lovely Blackberry Smartphone that is, you may damage its operating system beyond usable limits(am talking about software problem here not hardware). In such situations, a factory reset or full flashing may be inevitable. You should, however, note that it is not all problems that warrant flashing of the blackberry phone in fact in the event of minor problems like, freezing just remove your blackberry battery and put it back(Soft reset) you should be okay. However, if your BB has a serious software issue beyond the one listed above, this post will assist you in getting your Blackberry back to life. I will teach you how to flash Blackberry OS 7 Phones or older via pc using blackberry desktop tool
Important Pre-requisites
- Firstly, make sure you have a blackberry phone with OS 7.4 or older. This will not work with bb10 phones
- Secondly, If using BlackBerry Desktop Software v6.1 and newer, please this is not the place for you.)
- However, If using BlackBerry Desktop Manager v4.3 to v6.0, please keep reading.
- now download blackberry desktop manager from the link above.
Warning!
Back up the all the data from the BlackBerry smartphone to a computer (Some models have onboard memory, be sure to back this up as well before proceeding) On a 32-bit Windows XP to Windows 7 operating system (OS)
Don’t Miss: How to Hard Reset/Format All BlackBerry OS 7.1 and Older Smartphones
Steps to flash Blackberry OS 7 Phones or Older via PC:
- Connect the smartphone to the computer.
- On the computer, click Start > Programs >Accessories >Command Prompt. (Note: For Windows Vista® and Windows® 7, right-click and Run as Administrator.)
- Type cd C: \Program Files \Common Files\Research In Motion\Apploader and press ENTER .
- Type loader.exe /resettofactory and press ENTER.
On a 64-bit Windows XP or Windows 7/10 OS, complete the following steps:
- First, connect the smartphone to the computer.
- On the computer, click Start > Programs >Accessories >Command Prompt. (Note: For Windows Vista and Windows 7, right-click and Run as Administrator.)
- Type cd C: \Program Files (x86)\Common Files \Research In Motion \Apploader and press ENTER.
- Type loader.exe /resettofactory and press ENTER.
Note: BlackBerry® Desktop Software 4.7 to 6.0 must be installed on the
computer. The BlackBerry smartphone must be running BlackBerry® DeviceSoftware 4.3 to 6.0.
How to Flash/Reset BB Phone with OS 7 and older on On a Mac Pc
- Close the BlackBerry Desktop Software if it is open on the Mac computer.
- Open Terminal.
- Type cd /Applications/BlackBerry\Desktop\Software.app/Contents/MacOS/ and press Enter.
- Type ./bbdmresettofactory
Note: In the Mac OS X environment, if the BlackBerry smartphone has a password set, you must specify that password within the command. - For example: type ” ./bbdm -password 12345 resettofactory” (where 12345 is the BlackBerry smartphone password).
For BlackBerry Enterprise Server 4.1:
- Open BlackBerry Manager.
- Select the BlackBerry Domain .
- Click Edit Properties .
- Select IT Policy.
- Double-click IT Policies.
- Select the appropriate IT policy or create a new one and click Properties.
- Select Security.
- Set the Reset to Factory Defaults on Wipe drop-down list to True.
- Click OK to apply changes and exit.
- Assign the IT policy to a BlackBerry smartphone user.
- Right-click on the BlackBerry smartphone user and select Erase Data and Disable Handheld.
For BlackBerry Enterprise Server 5.0:
- Log in to the BlackBerry Administration Service with an account that can create or edit IT policies (for example, Enterprise Administrator or Security Administrator roles).
- Under BlackBerry solution management, expand Policy, and click Create an IT policy (assign a name, click Save, then click the new IT policy name) or Manage IT policies, and select an IT policy to alter.
- Click Edit IT policy.
- Click the Security tab.
- Set the Reset to Factory Defaults on Wipe drop-down list to True.
- Click Save all.
- Assign the IT policy to a BlackBerry smartphone user.
- Select the PIN number of the BlackBerry smartphone user from Manage users and choose to Delete all device data and disabled device
Mary Munyui says
Am having one it’s refusing to login in completely even after have used the original email have used to sync in at setting it up anyone who can help?
dara says
I want to flash bbb100-2 but don’t have d file
Lemmy Morgan says
@dara: you can get the files on the internet. Just Google them.
David says
i bought a blackberry Z10 and anytime i wanna log in to blackberry ID it says that blackberry protect anti theft feature is on that i should log in with the account used to set up the devico
Lemmy Morgan says
@David: Please return the phone back to the seller and ask him to help you remove the protection. iF he refuses, please ask for a refund and get an unlocked one
Prince says
I picked up a bb bold 5 and it is locked and i can’t acess it
Lemmy Morgan says
@Prince: take it to a gsm software engineer to help you unlock it.
GODSWAY ISSAH says
my blackberry curve 9360 has loading appeared on the screen after restarting the phone. This has ceased operation of the phone. i cannot even operate the phone. Please help me
lemmy morgan says
you are welcome