Winchester Mystery House
Winchester Mystery House
4
Wednesday
10:00 AM - 4:00 PM
Thursday
10:00 AM - 4:00 PM
Friday
10:00 AM - 4:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday
10:00 AM - 4:00 PM
About
The Winchester Mystery House is the beautiful but bizarre mansion built by Sarah Winchester, heiress of the Winchester Repeating Arms fortune. Construction began in 1886, and didn’t stop for 36 years until Sarah’s passing in 1922. The dizzying Victorian-style structure features many odd and mysterious features. Doors that open to walls, stairways that lead to the ceiling, and many more oddities in the massive mansion. Since tours began in 1923, millions of people from around the world have toured the lonely hallways, dark passages and ornate rooms of the Winchester Mystery House. It has intrigued visitors, scholars, and media from throughout the United States, and around the globe, with its combination of the beautiful and the bizarre, its story of heartbreak, tenacity and invention and its legends of the paranormal. Tours are available daily, 364 days a year.
Duration: 2-3 hours
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See what travelers are saying
- NewarkGinNewark, Delaware106 contributionsFun and Interesting TourWe took a mansion tour that lasted a little over an hour. The tour guide was very interesting and engaging. The house itself was quite unique, and some of it very lovely. The tour offered a lot of information about Sarah Winchester, and was very sympathetic to what led to her building of the house. Although there were several flights of stairs, it was not a difficult tour to complete physically, and I would love to come back and do a different version of a tour at a later date.Visited April 2023Traveled as a coupleWritten April 30, 2023
- kbs1010Troy, Michigan72 contributionsFun ExperienceHouse and grounds are beautiful, tour guide was knowledgeable and friendly. No big negatives, except that it seems pricey at $42 a person. But I am glad that I got to see it. It was busy but they do a good job with how they have the tours timed, so I didn’t find it overwhelming with the amount of people, etc. I would recommend going if you are interested in Victorian architecture or are familiar with the story.Visited May 2023Written May 26, 2023
- themontanatravelgirlGreat Falls, Montana81 contributionsCrazy cool!This has been on my husband’s bucket list for years. It is a crazy tour just because of the house itself. Our guide was great. Make sure are able to go up and down stairs because there are a lot of them. The only thing that was disappointing is that the furniture is not original.Visited May 2023Traveled as a coupleWritten June 6, 2023
- VegasGirlLittle Rock, Arkansas10 contributionsFrustrating ticket buying experienceAndrew gave a wonderful tour with so many interesting facts about the house. Be sure to walk through the beautiful gardens outside. You won’t be disappointed with the tour. Trying to buy tickets is another story, however. The website says advance tickets are required but trying to buy them online can make you go crazy. You pick a time, register and pay with a credit card. And then … time after time, I got a message saying the time I picked was no longer available. I tried calling the posted number which no one answers and left a message which no one returned. Since this was to be my last day in San Jose, I drove to the property and found many people buying tickets at the door. In doing that, you have to wait for the next available time which was about an hour in my case. Also, if you’re a senior, tell them up front so you will get the senior price. They won’t ask you.Visited June 2023Traveled as a coupleWritten June 19, 2023
- Allison MLos Angeles, California102 contributionsFascinating tour and beautiful groundsWhat a fun experience. The house is lovingly maintained and the grounds are exquisite especially the garden. It was fun to walk around after the tour. The tour guide was informative if not rehearsed but I guess that's to be expected after saying the same thing all day every day. Kind of funny to see this house and grounds smack in the middle of the city with condos and offices around but also loved the old photos of what the area looked like when it was originally purchased. Gift shop was well stocked with everything you could imagine. Fascinating story of Sarah Winchester.Visited June 2023Written July 2, 2023
- TexAngieSan Jose, California43 contributionsWorth visiting at least once!This tour would have been 5 stars if they had not disassociated themselves from the Winchester rifle. I understand being sensitive in light of mass shootings but that is a huge part of the history of this house. They used to have a display of old rifles and also let you hold a rifle as a prop when they took your group’s photo. History should not be re written! Her guilt over all who were killed by that rifle was responsible for her moving to California. Those spirits allegedly haunted her causing the constant construction of the house over the 38 years. We had a good tour guide this time (Isaac). I’ve only had one bad tour there. That poor tour guide did not believe any of the legends & ruined the “mystery” of the house. Isaac played up the mystery & shared some reported paranormal events that made it more exciting. We did not experience any event personally. Our friends visiting from Texas absolutely loved the tour but were also disappointed that there was very little mention of the rifle and it’s connection to the house.Visited July 2023Traveled as a coupleWritten July 3, 2023
- I-pinion13 contributionsDon’t walk with the spirits, they’re not homeWe were disappointed with the Walk with Spirits Tour, and wish we had done the general mansion tour instead. We never saw the staircase to nowhere that was featured on ghost hunters. The “seance” was corny, and our guide was rushing through her spiel. We didn’t have time to do more, so we left feeling we missed a lot of what we had come to see.Visited June 2023Written July 5, 2023
- Steve MPulaski, Tennessee389 contributionsEnjoyable TourBeautiful house and gardens. We had the 10:20 am tour on 2 July 2023. Our guide was very knowledgeable about the home and Mrs Winchester. During the tour you will see doors to nowhere. There are some tight areas to walk through because she did not waste space and she was a small lady. The house is close to a mall with some great restaurants and free parking.Visited July 2023Traveled as a coupleWritten July 10, 2023
- ElvisFannStockton, California70 contributionsGreat ExperienceWe had a great day visiting Winchester Mystery House. Loved the history of it. Beautiful grounds. Some places you can feel the energy. I'm sure this would be a great Halloween thing to do. Been a bucket list thing to visit and I'm glad that we were finally able to.Visited May 2023Traveled with familyWritten July 23, 2023
- ChrisDoncaster, United Kingdom77 contributionsGreat place to visit with teensGreat place, great tour. Very well organised. We watched the film before visiting which made a massive difference. Would have liked to see even more of the house. The only improvement was for the tour guide to go slower. She did not wait for the group to catch up before she started talking... it seemed a little rushed.Visited July 2023Written August 3, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
3,180 reviews
Excellent
1,251
Very good
1,103
Average
536
Poor
190
Terrible
100
AJKNR
25 contributions
Jan 2020
Very interesting house with a lot of stories, tour was informative and enjoyable. If you visit during cold weather months, dress warmly because there is little heat inside the house. Recommend using a groupon to pay for admission to bring down the cost.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review!
Written January 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dennis B
Sweeny, TX71 contributions
Jul 2021
Our tour was a bit disappointing. Our guide provided information about the various rooms that we saw, but there was very little sense of how the house evolved or why certain rooms were added (assuming anyone knows). I would like to see the tour follow the additions in the order they were build along with some floor plans to illustrate how the house grew. Sadly, many of the rooms were empty as Mrs. Winchester's furnishings were auctioned off after her death. They need to re-furnish these rooms with period-appropriate pieces to flesh out the feel of the house.
Also helpful would be a video to set the mood, describe Mrs. Winchester and her extreme superstitious nature and set the time period. This could be viewed at the beginning of the tour, or while waiting for the tour to begin.
There are definitely interesting features to the house and I'm glad I finally saw it after hearing about it for years, but I came away a little disappointed in the presentation and felt like the experience could be greatly improved, especially for the price.
Also helpful would be a video to set the mood, describe Mrs. Winchester and her extreme superstitious nature and set the time period. This could be viewed at the beginning of the tour, or while waiting for the tour to begin.
There are definitely interesting features to the house and I'm glad I finally saw it after hearing about it for years, but I came away a little disappointed in the presentation and felt like the experience could be greatly improved, especially for the price.
Written August 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SShinkai
Sonora, CA12 contributions
Oct 2022 • Solo
The “Unhinged” haunt at the Winchester Mansion had all the spooky vibes that are inherent in the old house but the installed scares were not as good as past years snd no projection on the house this time. The actors were great, playing their roles as ghost hosts but only the really jumpy patrons will come out screaming. The pre show was very entertaining but I’m not sure that energy keep up past the opening. It seemed “dead” when I left. For a single event haunt is it’s also rather pricey but that makes the VIP pass a value since it allows you walk both paths through the house. But any excuse to visit this amazing place is worthwhile and I highly recommend doing the daylight tour to get the real bizarre history of this haunted estate.
Written October 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sri karthik V
8 contributions
Dec 2020
We were 4 adults. The main lady hallucinated and built walls anywhere she felt paranoid. It was nothing scary about and nothing mysterious about honestly. We all felt to bored during our trip and was waiting for this to finish. Tour guides were funny/knowledgeable but given that the actual place had very little to offer, guides were trying their best to make this a good experience.
This place is marketed extremely well to draw first time visitors but I would not recommend this place to any one. None of us felt even remotely scary during our entire trip.
This place is marketed extremely well to draw first time visitors but I would not recommend this place to any one. None of us felt even remotely scary during our entire trip.
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie D
Buckingham, UK56 contributions
Jan 2020 • Friends
Using a Groupon voucher which gave me 10 dollars off the full entry price of 39 dollars, I enjoyed a couple of hours looking around this unique home. The story behind the build is a little shaky but nevertheless the house was interesting and not as sinister as some make out. Would I pay full price for the entry? Probably not, but given its location (near Santana Row and the shopping Mall) I had more than one reason to visit this location. Incidentally it’s easy to get to by public transportation on the No 23 bus for $2.50!
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review! We appreciate you taking the time to provide us insight into your expectations on price and quality.
Written January 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marlier
San Jose, CA3 contributions
Jul 2022
Garden "Self Tour". We arrived with our guests from out-of-town, three of which wanted to tour the mansion and my husband, myself and our 100 y/o relative in a wheelchair electing to go through the garden while we waited for them. Both my husband and I have seen the mansion 3 times, so this seemed like a great solution. We paid a whopping $18.95 per person ($56.85!) for what could only be described as a tour of a few roses, morning glories and BOX WOOD! Lots and lots of box wood. There were two fountains that worked. This garden was a huge DISAPPOINTMENT. Perhaps the tour should have been $3.00. I'm not sure it was even worth that. The Winchester Mystery House grounds could be really beautiful. I am not sure what is keeping the company from moving ahead with that. Yes, most folks want to see the mansion, but we had special circumstances and feel completely ripped off by the WMH. We do not recommend the garden self-tour at all. Go to Filoli or just walk around your own neighborhood.
Written July 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EricaKellyMartin
Los Angeles, CA34 contributions
Jan 2020 • Family
It is fascinating to think of a woman living alone in the 1800’s, with the money to exercise creative freedom. It was a scandal in those days for a woman to live autonomously, and though being a rich widow would have insulated her from some talk, inevitably the gossip about her swirled. The extraordinary artistic freedom she exercised is staggering to contemplate. But Sarah Winchester’s life was also a sad, lonely one, and the bewildering warren of small rooms that make up this insane house reinforce the impression of a brilliant woman living in isolation and pain and slowly losing her mind. Although very interesting, we couldn’t wait to get out of there after the tour. Also, our tour guide gave us the impression of being a bit insane herself.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for taking the time to write your review! Sarah Winchester's life was undoubtedly surrounded by tragedy. So much so, that legends started to form around why her life was plagued with so much pain. We appreciate your feedback and insight into how you thought of your experience! Thanks again for your visit.
Written January 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John C
Mont Belvieu, TX825 contributions
Dec 2019
This place is weird, but interesting I had never been and lived in California for a long time.The Mansion is pretty impressive, so many different room, and they have done such a great job keeping the house up in good condition. I bit of a costly thing to do but once inside I felt it was worth it, I would suggest you go there during the spring or early summer there isn't and heat in that old house, and the day we visited it was cold so dress accordingly. After looking at the photos and shearing them my mother kept saying she was seeing shadows of people in the windows, along with numerous other things, ha ha. It is also worth it if you have a great tour guide that will answer question and explain in more details about the house. Lots of walking up and down stairs, through narrow hallway and walkways. Over all great experience not sure I need to see it again.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for taking the time to write your review, and choosing to visit the Winchester Mystery House! We appreciate your feedback. So happy to hear you enjoyed your tour!
Written January 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
And the next place will be ?
Guelph, Canada134 contributions
Mar 2020
During COVID lock down our work suggested there was a free tour of the Winchester house. I was so excited as I had always seen partial tours on TV, the excitement was soon squashed, I went to the site and bam $27.00 to have a virtual tour. That is a lot of money especially when many people have lost their jobs during this time. So no tour, and will need to hold the sights I saw on TV.
Written April 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there! The video tour can be rented for $5.99 or purchased for $13.99. What you saw on our website are the discounted good-any-day ticket vouchers that we are selling for only $26. Those vouchers will be good through May 1st, 2021 and will be good any day after we re-open. The video tour can be rented or purchased on our website, as well as available information about the discounted ticket vouchers.
Written April 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mom2Boys
South Jersey221 contributions
Dec 2019
Our tour guide was very good, extremely knowledgeable with excellent presentation skills. I felt like she could have been one of the cast members at the Haunted Mansion at Disney, however. Not sure if that was part of the script or if that was her demeanor. Regardless, it added to the bizarreness.
The house is definitely weird, unsettling, and perplexing. I can understand the mystique due to how bizarre the house is more so than how historic or significant it is. To me, it just was just a walk through a weird person's home.
I had purchased our tickets through Groupon. I certainly don't think $39 is a fair or good value for a one hour tour through a freak house.
The house is definitely weird, unsettling, and perplexing. I can understand the mystique due to how bizarre the house is more so than how historic or significant it is. To me, it just was just a walk through a weird person's home.
I had purchased our tickets through Groupon. I certainly don't think $39 is a fair or good value for a one hour tour through a freak house.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. We appreciate your feedback! Actually, the Grand Ballroom of the house inspired the ballroom of the Haunted Mansion ride at Disneyland. The ticket price is set up so that a portion of each ticket sold goes back into the maintenance and preservation of Sarah Winchester's eccentric home. We do appreciate your insight into the price, and we always listen to and document feedback like this!
Written January 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Babs8
Salem, OR139 contributions
Think of going in May but hubs and I can’t do stairs. Can you see gift shop, shooting range etc without purchasing tickets? Thank you!
KniteRiter
Hickman, CA187 contributions
Do the tours run at scheduled times or can you just show up whenever and get on a tour?
Virginia V
El Paso, TX49 contributions
There are scheduled tours but you can show up and purchase the tickets. They run every 15 minutes
Brianne A
West Warwick, RI
I'm planning to visit in January. I want to book the mansion tour followed by the explore more tour. Are they both guided or would we need to allot some exploration time? I want to book first available it's saying 9:20 for main tour and 10:50 for explore more - does that give enough time for the main one?
LynnB009
Altoona, PA4 contributions
Both tours are guided with no spontaneous exploring inside the house. The tours are on a tight schedule and you may feel rushed. I preferred the extended tour better than the main tour. There were too many people on our main tour to keep up to and hear the guide. The extended tour had fewer people and the pace was more relaxed.
Yrzarago
10 contributions
Do I need to buy tickets on line in advance or may we just buy at the door?
StreetwiseSmart
Cornwall, UK248 contributions
You can but at the door, but it’s a timed entry system to the mansion. If you’re visiting on a certain date and working to a timeframe for your visit, really suggest you prebook tickets. Otherwise you may find yourself waiting around or killing time until the next available mansion entry time slot, and there really isn’t a lot to do while waiting.
Bianca B
Calafell, Spain21 contributions
el tour básico que indican de 1 hora, solo está en inlgés? y su precio?
mamawscookin1
Raleigh, NC36 contributions
Si. $20.00 a $39.00.
Joasi23
South Yorkshire, UK1,430 contributions
Hi, we are on a road trip from the uk and very time limited . As we are booked on the last four of the day on 11 June will that mean we are unable to stroll the grounds after it finishes,? If we arrive prior to our time slot are we able to do the grounds independently first? Thank you In advance!,
Serendipity5333
76 contributions
You can stroll through the garden and around the buildings. You can also visit the Winchester gun Museum. Make sure you get tickets early they are often sold out.
BUSTERBROWNTexas
TEXAS1 contribution
The best way to get there from
San Francisco if you don't have a car
Luis R
6 contributions
Caltrain and uber from diridon station (dowtown san jose)
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Claim your listingWinchester Mystery House - All You Need to Know BEFORE You Go (2024)
Frequently Asked Questions about Winchester Mystery House
- Winchester Mystery House is open:
- Wed - Sun 10:00 AM - 4:00 PM
- Hotels near Winchester Mystery House:
- (0.23 mi) Hotel Valencia Santana Row
- (0.24 mi) Luxury stay near Santana Row for vacation/business
- (0.26 mi) Premier Santana Row Villa with Private Outdoor Patios overlooking Santana Row!
- (0.24 mi) Posh place near Santana Row for vacation/business
- (0.28 mi) Lively Santana Row Loft Right on Main SR Strip
- Restaurants near Winchester Mystery House:
- (0.16 mi) Fogo de Chão Brazilian Steakhouse
- (0.08 mi) Ike's Love & Sandwiches
- (0.17 mi) Maggiano's Little Italy
- (0.15 mi) Amber India
- (0.20 mi) Left Bank Santana Row
- Attractions near Winchester Mystery House:
- (0.23 mi) Santana Row
- (0.15 mi) CineArts Santana Row
- (0.15 mi) Santana Row Farmers Market
- (0.18 mi) Roman Paradigm Massage
- (0.21 mi) Makers Market