Williamsburg Lodge, Autograph Collection

Great hotel and location right in the heart of Williamsburg, within walking distance from the famous Merchants Square. This hotel had several different buildings, each with their own exterior courtyard and interior sitting areas. The beds were comfortable, noise level minimal, and room temperature nice and cool. I loved the feeling of stepping back in time into idyllic and charming Williamsburg which made my family's entire stay relaxing and pleasant.

One complaint I have with the hotel is their EV charging amenity. They advertised themselves as having complementary EV charging, but really there was only 1 functional EV charger across the street from the main lodge. There are other "EV charging spots" in the garage but these spots only had electrical outlets for you to plug your own charger in. This to me wasn't really "EV charging," and the low charging speed from the outlets meant you'd have to park and charge continuously for a full day or 2 for you to fully charge your car.

Still, this was a fantastic hotel stay and my family and I really enjoyed it. We look forward to coming back again in the near future!

I spent four days and three nights attending a work conference, and my experience was nothing short of fantastic. The staff was exceptionally friendly and professional, the cuisine was flawlessly seasoned, and the accommodations were exceedingly comfortable. On the first day, I encountered some WiFi issues, but Brittany and Curtis, one of the managers, were incredibly helpful and kind in resolving the issue. The property's proximity to historical attractions and William & Mary College made exploring the area rich in history a breeze.

Wonderful property. Staff were excellent, and the rooms were clean, spacious and well appointed. You cannot beat the proximity to the major historic attractions of Colonial Williamsburg. Only detractor was a lack of communication between the property and their restaurants where the servers were not trained on the packages being sold and every meal that was included in our package was a debate at the table requiring me to have to call the front desk. Awkward and off putting in front of my companions, to say the least.

We stayed at this historical house as part of the Williamsburg Inn collection. We came with another couple and had ample space.

The hotel staff is lovely and the location is great, but the rooms are not so great (or at least the room we stayed in). We had a flashing light from the smoke detector keeping us up all night (previously covered by duct tape) and found something that looked like blood from a previous guest in the shower drain area...we only stayed one night, otherwise we would've asked to move rooms. I mentioned these issues at check out and they didn't do anything except say they'd take a look. Unfortunately, we'll be staying elsewhere next time.

I made reservations months ahead of our actual stay. I will say this process was frustrating. We signed up for A Weekend to Remember which gives us a discount for the rooms. Upon reserving spots for this seminar, I was unable to book rooms online. I had to physically call the front desk of this hotel to make reservations.
Fast forward months to November. I had the opportunity to check in online the day of, which I did, and it made our check in process that much faster and easier. I was disappointed that we had 2 queen sized beds instead of 1 king which is what I requested. The room was clean. The bathroom was clean and had all the items we needed. I wish I could say the shower was wonderful but it was not. It was horrible. The drain was the size of a half dollar that did not drain well. The shower pressure was almost non existent. There was no pressure. I almost called the front desk to alert someone but I figured we were only staying two nights that we would suck it up.
The lodge itself was beautiful. It was very spacious and had a lot of ballrooms to hold whatever gathering they were hosting, but the bathroom in the rooms were not good.
Will we stay here again if in the area? probably not. I don't regret staying here, just chalk it up to a "one and done" kind of thing.

Stayed here with wife over night during memorial day. It was a great location for Colonial williamsburg. Everything is walking distance. The hotel has a great colonial feel while maintaining the class. There is gift shops, convenient shops, and restaurants within the hotel. The concierge can connect you with multiple restaurants and other excursions in the area. There are local shuttles to take you around the area. Staff is helpful and very polite. Price for rooms are fitting for experience and quality of hotel and rooms.

We made reservations at Traditions in the Williamsburg Lodge since they had a Sunday brunch which looked fantastic on their advertising. When we get there Oct 1, no Sunday brunch. Just plain order off the menu breakfast. Having driver over an hour for something special, let's say we were disappointed. The Bananas Foster Pancakes were yummy. The steak and eggs were solid. The Biscuit and Gravy were bland but passable. $10 for a side of bacon. The Chicken and Waffles overcooked. But we had a lovely day in Williamsburg

Marriot Autograph Hotel Williamsburg VA - NOT

I writing to let you know how utterly disappointed I am in this hotel. We came here for my 65th birthday and instead of having a relaxing 3 days we had a stressful experience. Just walking into the hotel each day and afternoon brought on anxiety of "what will be wrong now".

I cannot tell you how disappointed I am with this experience and the service provided.

ISSUES:

Door gap over 2 inches - safety issue what if there is a fire in the hall all that smoke would come I room! Had to put pillows there to block light at night.

Use of power strips with cords hanging all over is not safe at all.

Bed was broken and had to move rooms

New room had 3 lights burned out called and still not replaced after 18 hours after 20 hours they relaxed 1 light in dirt area but not the two burned out in bathroom.

Thermostat falling off the wall, very unsafe

Cleaning staff left trash bag on counter in bathroom

Cleaning staff left dirty washcloth on the bathroom floor.

Elevator dirty

Staff except for one server tech had little concern at all

Breakfast that cost $25 each, was warm at best, not hot at all, cereal was old and stall

Electric Vehicle parking in garage has 4 spots but only one is market so gas cars are taking the spots that we needed

People smoking in the courtyard requiring guest to walk and be exposed

Your concierge/guest service was great!

There was at least one other person we heard that had to change rooms.

Each year, the pastry chefs at Williamsburg Lodge create an elaborate gingerbread village for their guests to enjoy. The details on this one were so impressive. And how fun for their guests to see this showpiece in the lobby. We're here getting decorating ideas for our gingerbread houses next month. Can't wait!