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Reviews of Galleria Park Hotel

4 out of 5
Galleria Park Hotel
191 Sutter St, San Francisco, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1001 reviews" "
Rating 8 - Good. 246 out of 1001 reviews" "
Rating 6 - Okay. 49 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Atul Nath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We love this hotel. Perfect for a city weekend visit. Recommend a room on the interior courtyard since the street (and alley) can be a little loud. The $40 resort fee stinks, but we just make sure to take advantage of all of the perks - such as the nightly reception and free drink.
Stayed 1 night in Mar 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2023

10/10 Excellent

M., Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific boutique hotel- great friendly staff
Stayed 5 nights in Mar 2024

10/10 Excellent

Sarah, Placerville

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and comfortable. The sipping hour was delightful with delicious gin martinis!
Stayed 1 night in Feb 2024
Response from Max Oceguera - Director of Front Office. on Feb 27, 2024
Sarah,I would like to express my gratitude for taking the time to review our hotel and share your valuable feedback with us. Your feedback is highly appreciated and helps us to improve our services and ensure that our guests have the best possible experience.I am delighted to hear that you had a wonderful stay at our hotel and that you found the decor and cleanliness of our rooms to your satisfaction. We take great pride in providing our guests with a comfortable and welcoming environment, and it's always rewarding to hear that we have succeeded in our efforts.We are thrilled that you enjoyed our sipping hour and hope that you were able to take full advantage of the amenities we provide. It was an honor to have you as our guest, and we look forward to welcoming you back to our hotel in the near future.Thank you for choosing our hotel for your stay, and we hope to see you again soon.Best regards,Max O.

8/10 Good

Swee Yen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in CBD, staff is friendly and vicinity to a lot of cafes
Stayed 3 nights in Jan 2024
Response from Max Oceguera Director of Front Office on Feb 5, 2024
Swee Yen,Thank you very much for leaving a review on Expedia of your recent stay at our hotel. We were delighted to read that you had a pleasant experience and appreciate your rating of 4 out of 5.Your kind words about our centralized location near the financial district, restaurants, high-end shopping, and landmarks are greatly appreciated. We are thrilled that you found our location convenient and enjoyable.Thank you again for your review.Best regards,Max.

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Gin martinis from 5-6p every night. The hotel is in good shape, the staff is great,
Response from Max Oceguera Director of Front Office on Feb 5, 2024
Joshua,Thank you for taking the time to share your feedback with us. We are thrilled that you enjoyed our complimentary sipping hour featuring our famous Gin martinis and that our hotel and staff met your expectations. We take pride in providing our guests with a comfortable and enjoyable experience, and we are glad that we were able to do that for you. Thank you for choosing to stay with us, and we hope to welcome you back soon.Sincerely,Max O.

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
A very lovely hotel.
Stayed 4 nights in Jan 2024
Response from Max Oceguera Director of Front Office -GPH on Jan 30, 2024
Jeanine,Thank you for writing a review and giving us a perfect score. We are thrilled to hear that we were able to make your stay memorable and that we met your expectations. At our establishment, we always strive to provide the highest level of service and comfort to our guests, and it is gratifying to receive such positive feedback.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future.Best regards,Max.

10/10 Excellent

Gliceida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location
Stayed 2 nights in Jan 2024
Response from Max Oceguera Director of Front Office -GPH on Jan 27, 2024
Glicelda,I want to thank you for taking the time to share your experience of your recent stay with us. We were delighted to hear that our staff was friendly and that our location was convenient for you. We are incredibly grateful for your excellent rating on Expedia, and it was a pleasure to have you as our guest.Best regards.Max

10/10 Excellent

Chanell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always my preferred place to say when I come into the city for work. Staff is always so great. Highly encourage you to request a courtyard facing room to avoid being disturbed by street traffic but other than that I’ve always had a pleasant stay at Galleria Park!
Stayed 1 night in Jan 2024
Response from Max Oceguera Director of Front Office -GPH on Jan 27, 2024
We appreciate the feedback regarding your recent stay at Galleria Park. It is delightful to hear that the staff has consistently met your expectations and that you encourage requesting a courtyard-facing room for guests who may be sensitive to street noise. We are committed to providing our guests a pleasant and comfortable stay and are thrilled to hear that you have had positive experiences with us. Thank you for choosing Galleria Park as your preferred place to stay when visiting the city for work. We look forward to welcoming you back soon.Sincerly.Max

10/10 Excellent

Courtney

Stayed 2 nights in Jan 2024
Response from Max Oceguera. on Jan 26, 2024
Courtney,Thank you for taking the time to give us a fantastic score on Expedia with a rating of 5 out of 5. Our aim is always to provide the best possible assistance to our guests and ensure that their stay is memorable. I'm delighted to hear that your stay with us left a great impression.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
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