Hongkong Post - Local CourierPost

Something important to deliver fast, and want to make sure it gets done? Try Local CourierPost, our fast, reliable and price-competitive local courier service in Hong Kong.

Service FeaturesOpen/collapse

*Except on Sundays, public holidays, and days when Black Rainstorm Warning or Tropical Cyclone Warning Signal No. 8 or above are hoisted; Service Guarantee of Hongkong Post shall not apply to any interruption of service due to causes beyond Hongkong Post's control including, but not limited to: acts of God, disruptions in transportation networks, adverse weather conditions and pandemic.

Delivery and Pick-up ServiceOpen/collapse

Service at a glance

 

Price

Account customers

We will send you an invoice monthly. To save more, send more!

Monthly Usage Volume Tier
(number of items)
Unit Charge
(weight limit of 1kg)
Additional Weight Charge
(per kg per item)
1-149 $35.0 $16.0
150-399 $26.0
400-799 $24.0
800 or above $22.0

Remarks (for account customers):

  1. All items requiring returned delivery posted by account customers will entitle $4 discount per item for the returned trip.
  2. Standard weight limit per item is 1 kg.
  3. The maximum size of each item should not be greater than 358mm x 250mm and thickness not exceeding 50mm. The item should be properly packed and made up in line with normal postal regulations. (If the item size exceeds the said requirement, customers may consider using Local Registration or Local Parcel services.)
  4. Items over 1 kg will be charged an additional of $16 per kg per item. Additional weight under 1 kg will be counted as 1 kg.
  5. For postings at mobile post offices, the maximum weight limit is 2kg per item.
  6. For postings at other post offices or by pick up service, the maximum weight limit is 5kg per item. (However, for items sent to or collected from the major areas in the New Territories B, the maximum weight limit is 2kg per item.)
  7. Pick-up service will not be available for any trip with 4 items or less.
  8. Minimum quantity for each pick-up trip is 5 items or above. An administration fee of $50 will be charged for each collection. This administration fee will be waived under any of the following conditions:-
    1. When the total postage for Local CourierPost items posted reaches or exceeds $1,600 in a calendar month, with 5 items or more in each pick-up trip, the customer will pay the total postage only and the administration fee will be waived. (See Scenario 1)
    2. When the total postage for Local CourierPost items posted in a calendar month is less than $1,600 but the total spending including administration fee for the account reaches or exceeds $1,600 in that calendar month, with 5 items or more in each pick-up trip, the total amount to be paid (including postage and administration fee) will be $1,600 and the balance of the administration fee will be waived. (See Scenario 2)
    3. When Local CourierPost and Speedpost items are picked up at the same time, the administration fee for Local CourierPost items will be waived for that single trip. The administration fee for Speedpost items will be charged according to its conditions of service.
  9. An administration fee of $100 is charged for each single trip if the actual quantity of Local CourierPost items is 4 items or less. The waiver conditions mentioned in clause 8(a) and 8(b) above do not apply to the total amount of administration fee charged for these trips

Non-account customers

Charges are calculated on a per item basis. Items posted over the counter will be charged according to the following table:

Weight not Exceeding Unit Charge
500g $35.0
1kg $49.0
2kg $62.0
3kg $79.0
4kg $94.0
5kg $111.0

Remarks (for non-account customers):

  1. For postings at mobile post offices, the maximum weight limit is 2kg per item.
  2. For postings at other post offices, the maximum weight limit is 5kg per item. (However, for items sent to or collected from the major areas in the New Territories B, the maximum weight limit is 2kg per item.)
  3. The maximum size of each item should not be greater than 358mm x 250mm and thickness not exceeding 50mm. The item should be properly packed and made up in line with normal postal regulations. (If the item size exceeds the said requirement, customers may consider using Local Registration or Local Parcel services.
 

Cut-off Times for Pick-up and Posting

The cut-off times of telephone call pick-up service and counter service of Local CourierPost have been set for your convenience.

Cut-off Times of Pick-up Service

Collect FromPhone Orders Cut-off TimeGuaranteed Delivery To*
All major commercial/ industrial areas °Other service areas / iPostal Stations
On Demand Collection All service areas except major areas in the New Territories B Mon - Sat: by 4:30 pm By 1:00 pm on the next working day By 5:00 pm on the next working day
Sun & Public Holiday*: by 4:30 pm on the preceding working day
Major areas in the New Territories B Mon - Sat: by 2:30 pm By 1:00 pm on the next working day By 5:00 pm on the next working day
Sun & Public Holiday+: by 4:30 pm on the preceding working day
Scheduled Collection All service areas Prior arrangement with customers at account opening By 1:00 pm on the next working day By 5:00 pm on the next working day

* For any delay in delivery, we will refund the delivery charge except on Sundays, public holidays, and days when Black Rainstorm Warning or Tropical Cyclone Warning Signal No. 8 or above are hoisted; Service Guarantee of Hongkong Post shall not apply to any interruption of service due to causes beyond Hongkong Post's control including, but not limited to: acts of God, disruptions in transportation networks, adverse weather conditions and pandemic.

+ Service is not available on the first day of Lunar New Year Holiday.

° Please click here for coverage of major commercial and industrial areas.

Note: Sundays and public holidays are excluded for the purpose of determining the date of posting for all mail items and for performance measurement under the performance pledges.

Cut-off Times of Counter Offices

Post Offices*Posting Cut-off TimeGuaranteed Delivery^
All major commercial/ industrial areas °Other service areas / iPostal Stations
Groups A & B Mon-Fri: by 4:00 / 5:00 / 6:00 pm (Depends on respective closing hours of post offices.) By 1:00 pm on the next working day By 5:00 pm on the next working day
Sat: by 6:00 pm at General Post Office. Other post offices depend on their respective closing hours.
Groups C & D+< Mon-Fri: by 4:30 pm By 1:00 pm on the next working day By 5:00 pm on the next working day
Sat: by 12:30 pm
Group E+# Mon-Fri: by Cut-off time depends on respective closing hours of post offices By 1:00 pm on the next working day By 5:00 pm on the next working day
Sat: by 12:00 noon

* Please refer here for the Groups to which individual post offices belong.

^ For any delay in delivery, we will refund the delivery charge except on Sundays, public holidays, and days when Black Rainstorm Warning or Tropical Cyclone Warning Signal No. 8 or above are hoisted; Service Guarantee of Hongkong Post shall not apply to any interruption of service due to causes beyond Hongkong Post's control including, but not limited to: acts of God, disruptions in transportation networks, adverse weather conditions and pandemic.

+ Post offices in Groups C to E are closed on Sundays.

< Chuk Yuen Post Office is closed on Wednesdays.

# Please refer here for the business hours of mobile post offices.

° Please click here for coverage of major commercial and industrial areas.

Note: Sundays and public holidays are excluded for the purpose of determining the date of posting for all mail items and for performance measurement under the performance pledges.

 

Service Areas

Our extensive service coverage includes:

 

Major Commercial and Industrial Areas

Sheung Wan, Central, Admiralty Central Admiralty Sheung Wan
Southern Wong Chuk Hang Industrial Area Cyperport Apleichau Industrial Area
Wanchai Wanchai and Causeway Bay Commercial Area
Quarry Bay Quarry Bay Commercial Area
Chai Wan Chai Wan Industrial Area Siu Sai Wan Industrial Area
Tsim Sha Tsui
Kwun Tong and Kowloon Bay Kwun Tong Industrial and Commercial Area Kowloon Bay Industrial and Commercial Area
Cheung Sha Wan Lai Chi Kok Industrial and Commercial Area
Kwai Chung Kwai Fung Crescent Area
Tsuen Wan Tsuen Wan Industrial and Commercial Area
Tsueng Kwan O

Counter Collection ServiceOpen/collapse

Service at a glance

Pick up Local CourierPost items at any of our post offices (except mobile post offices) without having to wait for delivery. Perfect for those who prefer to collect their mail items at the time and the post office of their choice.

 

How to use the service

  1. Sender registers at the "EC-ship" online platform (ec-ship.hongkongpost.hk).
  2. Select Local CourierPost's counter collection service at "EC-ship" platform, input the email address or mobile phone number of the addressee, then choose a post office for collecting the item.
  3. Make online payment, print out the address pack slip and stick it on the mail item, visit any of our "EC-ship" acceptance offices * for posting the item, OR
    Select counter payment, print out the address pack slip and stick it on the mail item, visit any of our designated post office * for payment and posting the item.
  4. Do not drop Local CourierPost Counter Collection items into a posting box!

* The list of acceptance office is available at ec-ship.hongkongpost.hk

 

Service Standard

Items will be available for collection at the designated post office by its close of business on the next working day after the item is posted*. Addressee must bring along necessary documents to pick up the item from post office during office hours.

* Sender and addressee will receive our email or SMS notification when the item is available for collection at designated post office.

Note: Item that are not collected within 14 days will be returned to the sender
Note: Sundays and public holidays are excluded for the purpose of determining the date of posting for all mail items and for performance measurement under the performance pledges.

 

Item Collection Procedure

If the addressee receives an email notifying him/her that the item is available for collection, he/she has to set up a personal collection code via a hyperlink provided in the email. Please bring along a printed copy of the email notification, your valid proof of identity and the collection code to the designated post office to collect the item and sign for receipt.

If the addressee receives a SMS (with item number and collection code) notifying him/her that the item is available for collection, please bring along the SMS to the designated post office to collect the item and sign for receipt.

 

Cut-off Times for Posting at Counter Offices

Post Offices*Posting Cut-off TimeGuaranteed Delivery^
All major commercial/ industrial areas °Other service areas / iPostal Stations
Groups A & B Mon-Fri: by 4:00 / 5:00 / 6:00 pm (Depends on respective closing hours of post offices.) By 1:00 pm on the next working day By 5:00 pm on the next working day
Sat: by 6:00 pm at General Post Office. Other post offices depend on their respective closing hours.
Groups C & D+< Mon-Fri: by 4:30 pm By 1:00 pm on the next working day By 5:00 pm on the next working day
Sat: by 12:30 pm
Group E+# Mon-Fri: by Cut-off time depends on respective closing hours of post offices By 1:00 pm on the next working day By 5:00 pm on the next working day
Sat: by 12:00 noon

* Please refer here for the Groups to which individual post offices belong.

^ For any delay in delivery, we will refund the delivery charge except on Sundays, public holidays, and days when Black Rainstorm Warning or Tropical Cyclone Warning Signal No. 8 or above are hoisted; Service Guarantee of Hongkong Post shall not apply to any interruption of service due to causes beyond Hongkong Post's control including, but not limited to: acts of God, disruptions in transportation networks, adverse weather conditions and pandemic.

+ Post offices in Groups C to E are closed on Sundays.

< Chuk Yuen Post Office is closed on Wednesdays.

# Please refer here for the business hours of mobile post offices.

° Please click here for coverage of major commercial and industrial areas.

 

Price

Weight not ExceedingUnit Charge
500g $35.0
1kg $49.0
2kg $62.0
 

Acceptance Office

Any of our "EC-ship" acceptance offices.

Frequently Asked QuestionsOpen/collapse

  1. What is the delivery standard of Local CourierPost?
  2. How to open an account?
  3. What is the compensation arrangement?