Homer Skelton Ford

Faith and April are the absolute best! They were super courteous, very well-spoken, and knowledgeable young ladies- They really know their stuff! I’m really thankful for having met these 2 gems today. Highly recommend!!

I bought my first car yesterday and I could not be happier! It was a long process and he worked with me as I needed. He was kind and friendly, knowledgeable and if he didn't know, he found out. It was honestly the best experience. I hope I have the opportunity in the future to work with him again. Austin helped me find the perfect vehicle. I had an idea of what I wanted but Austin was able to direct me to something better. His help and knowledge helped me greatly The whole experience was wonderful. Everyone was friendly and courteous. They helped me finance at the price I needed and was very helpful in getting me in and out. I 100% recommend Homer Skelton Ford to find your perfect car.

Eric was top tier with customer service and a very great help with making sure my purchase was to my liking. He made sure I picked out a valued car with less mileage and helped me make the best decision possible.

Eric is amazing. I’ve been knowing him for years and he has also been my car salesman for over 7 years. He is my go to person because no matter what I’m looking for in a vehicle he will make sure I get it. He is very trustworthy and goes above and beyond for his customers. My son was looking for a Nissan. I called Eric and he got right on it. Within the day my son left the dealership in his first car. Thanks to E Cash. The purchase was no hassle. My son found the car he wanted, got approved and we signed the paperwork. No stress at all. Very nice gentleman in the finance department.

I brought my 2018 F150 for a basic oil and filter change and a tire rotate and balance on Monday, Feb.26, 2024. I left the truck for the day and picked it up the following morning. When I met with the cashier (she was actually another service rep. since the cashier doesn’t come in until 8:00am as she explained) the next morning and reviewed the paperwork I realized the tire balance was not performed. My truck is still under a premium maintenance plan which I purchased and was she told the tire balance is not part of the plan and would cost approx. $62.00. If the service rep. who checked me in (Joseph Johnson) would have called me and explained the issue I would not have hesitated to get the balance done, so when I asked why I wasn’t notified she said Joseph is relatively new and still needs trained in certain areas. Then I noticed on the service report that my windshield wipers were replaced, well this is where the communication breakdown starts to kick in. I explained to Joseph the prior day when I dropped off the truck that I do not want the wipers replaced since I recently paid $53.00 for a premium set of Bosch Icon wipers and did not want a pair of basic generic wipers, this is the same as throwing $53.00 down the drain, what more needs to be said. I then walk out to my truck and immediately notice my truck was in the parking lot overnight, unlocked. I looked at the vehicles on both sides of mine and realize those vehicles were locked, I just shake my head, fortunately nothing was disturbed inside the cab. Finally I get home and park the truck inside the garage. Let me just say that my truck has a number of upgrades and modifications and I keep this truck extremely well maintained and is garage kept every day, no exceptions. At the most, it is driven 3 days a week and for a 2018 it has only 36,565 miles on it. This truck has no scratches or blemishes and is meticulously maintained. I look at the tires since they were rotated and immediately noticed the lug caps were all scratched from the air gun socket, I was infuriated. This 5.5 yr old truck does not have a scratch and now some careless, irresponsible service tech. (name is Aaron Daugherty) does this. There is no excuse for this and they could have at least told me the caps were all scratched…..they said nothing. I called the service dept. that afternoon (Tuesday, Fe.27) and asked to speak with Jeff, the service manager, and was told he was at lunch and they would give him the message to call me back. I did not receive a return call so I called again on Wed., Feb.28 and left another message. Today is Thursday, Feb.29 and I still have not received a return call. This type of service is totally unacceptable and to not even receive the courtesy of a return call is completely disrespectful. I am not a person to write reviews but when I am disrespected in addition to having damage done to my truck and disregarding the instruction I gave regarding my wipers, I will now escalate this matter to ensure no one else hopefully will experience the treatment and disrespect I received. I’m sure if this happened to one of the Homer Skelton employees then they may understand my position. As I stated, this issue will certainly be escalated, and trust me, the dealership will definitely be taking steps to rectify these circumstances. I am not one to sit back and take this type of abuse, enough said. For potentially future service customers who may consider taking your vehicle to this dealership in Olive Branch, heed this advise and pay strict attention to every aspect of your service experience. Customer Beware!

I was pleased with Brandon. He was quite switch the vehicle and answered questions and addressed issues.

Josh is very patient and understanding. He is not pushy at all and is extremely knowledgeable in the vehicles and the process. He is also ALWAYS has a smile on his face! Josh gave me multiple options to choose from and helped me understand which would be the best fit for me and my family. He also really helped me to feel comfortable in my decision without being pushy! He answered all of my questions without frustration! This is our second time buying from Homer Skelton and both times they were wonderful! No one ever hounded us or made us feel pressured or uncomfortable in any of our decisions. They were flexible with our busy schedule and stayed late both times to help us finalize our deals. We will be returning and referring friends and family!

Awesome experience working with Eric!!! I would recommend Homer Skeleton to anyone looking to make a purchase and be sure to ask for Eric Cash!!!

Austin is great! He went above and beyond from start to finish with our buying experience. He took the time to show and teach us how to utilize all of our new vehicles features and capabilities to have the best experience after leaving the lot. We look forward to working with Austin again in the future. Austin is very knowledgeable and personable. He made sure we were getting what we wanted with our purchase. From the time we got out of one vehicle to driving away in our new one, it surpassed any other shopping experience we’ve ever had. Thank you to the team for making us feel welcomed and comfortable before ever even walking in the door.

Eric Cash made buying my car easy! He listens to his customers and patiently took care of all of my requests highly recommend working with him. Eric made sure we got the most value for our trade in. Everyone at homer-Skelton , from purchase to finance was a pleasure to work with. Ask for Eric or Ashley