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Report: #1226984

Complaint Review: Home Depot - Nationwide

  • Submitted:
  • Updated:
  • Reported By: william — santa barbara California USA
  • Author Not Confirmed What's this?
  • Why?
  • Home Depot Nationwide USA

Home Depot Home Depot Credit card ripoff Santa Barbara CA Nationwide

*Consumer Comment: Oh the drama

*Author of original report: Here are the bills

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In November I got a Home Depot Credit card as I used to shop there alot. The charge for the item was $20.35. I paid the card in total in December. Home Depot claimed I paid late and charged me a late fee of $20.35 and $2 interest! Note, they do not return your check so you can not see when they cashed it. I called customer service and they basically said too bad. Now they said I owed 42.70! So I wrote a check for $65 and sent it. The next month they charged me another $35 late fee and $2 interest on the previous month late fee even though they credited me for the original $20.35 payment. Again they didn't return my check. It appears they hold your check until after the due date and then cash it and charge you a late fee. So, another $35 late fee and $2 interest. Now my initial $20.35 purchase has cost me $20.35 + $20.35 + $37 + 37 + $37 = $151.70!!

I canceled the card after the first late fee charge. I then sent a check for $200! Finally the ripoff has stopped. They now owe me, $133.18. It would be great if I could charge them a late fee and interest for not paying me. What ever you do, do not get a Home Depot credit card. By the way my credit score was 814.

This report was posted on Ripoff Report on 05/05/2015 10:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot/nationwide/home-depot-home-depot-credit-card-ripoff-santa-barbara-ca-nationwide-1226984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Consumer Comment

Oh the drama

AUTHOR: Robert - (USA)

POSTED: Tuesday, May 05, 2015

Gees..based on what you wrote here I have no idea how you have(had) a Credit Score of 814, but I can tell you that it wasn't through proper credit management.

First of all your statements have a due date, that is the date that the company must receive the payment by, not the date it has to be postmarked by.  So if you are sending checks you MUST make sure that you send it in plenty of time for it to be received and processed.  But you are so smart you already know this...right?  Well then how come the one date you constantly left off of your report is the date you sent the payment each month?

I think the reason is clear.  Most likely you didn't give your payments enough time to arrive by the due date.  As a result you were charged the correct fees and interest. 

You also seem to attempt to make it sound as if it is some sinister plot to not have Home Depot return your check for a payment you made.  Well nice try but NO store will return a check that you pay them with.  If you want a copy of the check you sent with the information of when it was cashed you need to contact your bank.

Perhaps you should spend a little less time just writing checks for random amounts and creating web sites, instead spend more time just making sure you just pay the amount owed BEFORE the due date. 

Now onto the "give me a break" category.  YOU decided out of your own free will to just send what is basically random amounts of money to them.  After all you sent $65 when your bill was only $42.70(and your other payment on the way).  Then you sent over $100 more than required.  So any complaints about them not sending your money back or trying to charge them interest is laughable and 100% on you and your actions. 

Oh and one final thing.  Since you obviously have access to the Internet you could have just gone to their site and made your payment on-line that would have given you absolute proof of when they received it because you get a confirmation number with not only a date but also time.  So if you are so convinced that they are scamming you(which they are not) this would have thwarted their efforts.

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#1 Author of original report

Here are the bills

AUTHOR: - ()

POSTED: Tuesday, May 05, 2015

You can see the bills at ,homedepotbadstore.com

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