Rimrock Resort Hotel
300 Mountain Avenue, Banff, Banff National Park, Alberta T1L 1J2 Canada
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4.5
#2 of 6 resorts in BanffLocation
4.6
Cleanliness
4.6
Service
4.5
Value
4.0
Travelers' Choice
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Highchairs available
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Skiing
Squash
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Complimentary toiletries
Interconnected rooms available
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Classic
Languages Spoken
English, French
Location
300 Mountain Avenue, Banff, Banff National Park, Alberta T1L 1J2 Canada
Getting there
Somewhat walkable
Grade: 61 out of 100
61
Calgary Intl Airport
67.4 mi•
See all flights
Rental Cars
138 Restaurants
within 5 miles
Reviews
4.5
7,001 reviews
Reviews Summary
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Nestled near top attractions like the Banff Gondola, Rimrock Resort Hotel delights guests with its convenient location and free shuttle service. The hotel's rooms are often celebrated for their spaciousness and views, though some travelers suggest they could benefit from updates. While service is typically friendly and attentive, it can occasionally be inconsistent.
Cleanliness is a strong suit, with a commendable level of upkeep in rooms and facilities, including the SPA. The atmosphere is welcoming, accented by a majestic fireplace and indoor pool, yet some guests feel that the high prices don't always equate to value, citing the need for modernized amenities.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Top-notch
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Detailed Reviews
We arrived very late to the Rimrock but were quickly checked in and off to our rooms. We were a family of six in three different rooms, three different price points. Each room was lovely and it was hard to understand why one was more expensive than another but all were satisfied with their lodgings. The bed in our room was extremely comfortable and when the sun finally arose in the morning, we were treated to a magnificent view of the Canadian Rockies.
An issue I had with pricing was quickly resolved to my satisfaction and the staff at the Rimrock were attentive to our needs while there.
Keep in mind that one needs to take a shuttle to get into the village of Banff and while the shuttle is free, it operates every 40 minutes. Still not really an issue for being high in the mountains with 360 degree views. One thing I would like to have seen offered would be snowshoes, either to rent or borrow. There are a couple trails right near the hotel that would have been more easily navigated if we had them. Otherwise, you have to go into Banff and rent them there. Would have been a nice perk. Like the skating rink that was recently installed, not sure if they made skates available but two things that might put the Rimrock on the top of everyone's list.
The food was quite good but we had other dinner destinations so can't completely speak to the variety, quality, presentation, etc. Breakfast in the Primrose was very good but as I usually have oatmeal, we did not partake of the buffet which looked diverse and extensive although we felt a little pricey for the amount that we eat.
We enjoyed out stay at the Rimrock, a lovely, clean, spacious resort nestled high above the village of Banff.
An issue I had with pricing was quickly resolved to my satisfaction and the staff at the Rimrock were attentive to our needs while there.
Keep in mind that one needs to take a shuttle to get into the village of Banff and while the shuttle is free, it operates every 40 minutes. Still not really an issue for being high in the mountains with 360 degree views. One thing I would like to have seen offered would be snowshoes, either to rent or borrow. There are a couple trails right near the hotel that would have been more easily navigated if we had them. Otherwise, you have to go into Banff and rent them there. Would have been a nice perk. Like the skating rink that was recently installed, not sure if they made skates available but two things that might put the Rimrock on the top of everyone's list.
The food was quite good but we had other dinner destinations so can't completely speak to the variety, quality, presentation, etc. Breakfast in the Primrose was very good but as I usually have oatmeal, we did not partake of the buffet which looked diverse and extensive although we felt a little pricey for the amount that we eat.
We enjoyed out stay at the Rimrock, a lovely, clean, spacious resort nestled high above the village of Banff.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Room Tip: More expensive rooms tend to have better views of the mountains
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock_Mgmnt, Front Office Supervisor at Rimrock Resort Hotel
Responded Jan 8, 2020
Thank you for your review on your recent stay with us. We are happy that the issue you had was quickly taken care of and that our colleagues were able to assist. Please be rest assured that we will take your feedback and use it to better serve you, our guests. Thank you for staying with us and we hope to welcome you back again in the future. In hospitality, Rimrock Resort Hotel Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed at the Rimrock this past weekend for a girls trip, we had a suite and the room and hotel were GORGEOUS. The view from everywhere in the hotel seemed spectacular. The room had two queen beds, a sofa bed, two bathrooms with jacuzzi tubs, two fridges, it was perfect for the three of us. the staff were amazing, friendly, courteous and prompt. It seemed like anything we could have needed they had already thought of. Your room key gives you access to the Banff Roam buses acting as a transit pass and works perfectly to get you into town from the hotel.
COVID Specific
The hotel was on top of everything in relations to COVID, they had floor markings, plexi glass, masks, sanitizer was everywhere. They had made some alterations to the in room amenities being taken out for hygenic reasons however you were able to request the removed items and they were promptly delivered. When we visited the pool was open with limited capacity but not the hot tub, when we asked why the difference a very polite bell hop explained the hot waters create more bacteria which makes complete sense. You can tell everyone is trying their best and doing what they can. While they encourage guests to wear masks I would say most were not.
COVID Specific
The hotel was on top of everything in relations to COVID, they had floor markings, plexi glass, masks, sanitizer was everywhere. They had made some alterations to the in room amenities being taken out for hygenic reasons however you were able to request the removed items and they were promptly delivered. When we visited the pool was open with limited capacity but not the hot tub, when we asked why the difference a very polite bell hop explained the hot waters create more bacteria which makes complete sense. You can tell everyone is trying their best and doing what they can. While they encourage guests to wear masks I would say most were not.
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock Management, Other at Rimrock Resort Hotel
Responded Aug 15, 2020
Thank you for taking the time to share your experience after your recent girls' weekend! We are over the moon that we were able to play a small part in your trip of fun and delight! We truly appreciate you providing insight into your stay from both a service aspect as well as from our current COVID situation. We are happy to be able to provide our guests with continuation of most comforts, even if they are in a different way ~ and are proud our service is still best in class. We will add to your comment regarding masks; since this review, our Town of Banff bylaw has been updated to reflect a mandatory mask-wearing in all indoor location/public spaces. This does mean that it is mandatory to wear a mask in all open guest areas including the lobby when visiting us, for now. Thank you and Stay Safe, Rimrock Resort Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Our family of 5 had the pleasure of staying at the Rimrock Resort Hotel in Banff. From the moment we walked in, we knew this place was special. Friendly, helpful staff at all levels, very willing to share local knowledge and make recommendations. When we walked into our room, we all gasped - the view was beyond anything else we'd ever seen! The Canadian rockies are simply stunning, and our large room had a balcony that felt like we were inside the mountains. The beds were comfortable, and the room was SO quiet. We loved getting to know some of the staff, it's a true international location with people from all over the world. We loved Barbora at the Primrose, Richard at the Concierge desk and Kris who drove us to the town one night and picked us up, too. Breakfast was included with our stay and large portions of everything filled us up before heading to the ski hills. We will definitely be back, and soon, I hope!
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: Grand View Suite is very large and has one of the few balconies in the hotel. The rooms that end...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock_Mgmnt, Front Office Supervisor at Rimrock Resort Hotel
Responded Mar 6, 2020
Thank you for your kind words! We're very happy to know that you had a wonderful stay and were able to enjoy the amenities in the hotel and that our staff were able to provide you with the 4 Diamond Level of Service we pride ourselves in. We will be sure to celebrate this success with our team. Thank you for staying with us and we're already looking forward to your soon return. In hospitality, The Rimrock Resort Hotel Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here with our kids at the beginning of March (beginning of the Covid-19). I’ll admit we got a deal on this hotel, but it sure wasn’t worth a penny more.
Rooms were small and dated. They were clean, but in a hotel that boasts its views ours was of a wall and parkade (see photos). Our room had the usual overpriced water and snacks in it, but the one flavored water was over a month expired, and the one container of Pringle’s has the seal broken on it already (we informed the front desk, but they were never replaced).
The Primrose restaurant is priced like a 4 star hotel ($20+ for an omelette) although I will say it was a decent size and tasty. However there was dried food splattered up the wall next to our table (photo) and when they are emphasizing increased hygiene due to Covid, this should have been cleaned on a regular day. The Primrose washroom even boasted dried blood on the wall of the women’s washroom (I’m guessing it wasn’t from a cut on a finger either. Again, photo).
The pool was nice, but the loungers were old and falling apart (photo). Not what I expect from a 4 star hotel.
My wife has a service dog, and to them that meant we had to be in the pet section, with barking dogs. I understand their thinking, but if they vacuum the room it removes the allergy issue. So she got punished and denied a regular room for her disability.
I will say all of the staff were friendly and very helpful. I really can’t say a bad word about them, especially in a time when that industry could be going sideways they were nothing but professional, so bravo to them.
In all it was Ok, some poor hygiene, But I’ve stayed at better Best Westerns.
Rooms were small and dated. They were clean, but in a hotel that boasts its views ours was of a wall and parkade (see photos). Our room had the usual overpriced water and snacks in it, but the one flavored water was over a month expired, and the one container of Pringle’s has the seal broken on it already (we informed the front desk, but they were never replaced).
The Primrose restaurant is priced like a 4 star hotel ($20+ for an omelette) although I will say it was a decent size and tasty. However there was dried food splattered up the wall next to our table (photo) and when they are emphasizing increased hygiene due to Covid, this should have been cleaned on a regular day. The Primrose washroom even boasted dried blood on the wall of the women’s washroom (I’m guessing it wasn’t from a cut on a finger either. Again, photo).
The pool was nice, but the loungers were old and falling apart (photo). Not what I expect from a 4 star hotel.
My wife has a service dog, and to them that meant we had to be in the pet section, with barking dogs. I understand their thinking, but if they vacuum the room it removes the allergy issue. So she got punished and denied a regular room for her disability.
I will say all of the staff were friendly and very helpful. I really can’t say a bad word about them, especially in a time when that industry could be going sideways they were nothing but professional, so bravo to them.
In all it was Ok, some poor hygiene, But I’ve stayed at better Best Westerns.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock_Mgmnt, Manager at Rimrock Resort Hotel
Responded Mar 31, 2020
Thank you for your review. We are disappointed that your experience was not one that you will remember in a positive light. Please be assured that we will continue to strive to make improvements and provide WOW experiences. We wish you great health and safety during this difficult time. Thank you Rimrock Resort Hotel Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a lovely 2 night stay at this hotel, we were booked into a premium room. The room was comfortable with fantastic views of the mountains, although the decor is a bit dated and could do with a refurbishment.
The Rimrock is well situated to visit the hot springs, and as it is a bit of a walk to the town they provide a complementary 3 day bus pass. The buses stop directly outside the hotel so are easy to utilise.
There are a number of restaurants on site so if you don't want to go off site eating is easy. We ate in the Larkspur lounge area which was lovely with a real open fire and comfortable seating. The food was tasty & well cooked. We ate breakfast in the Primrose restaurant which again was delicious & plentiful with good choice although prices are obviously more than if you eat in town.
As the hotel pool & spa were closed during our stay for maintenance we were given passes to use at the hot spring across the road.
All in all a lovely stay.
The Rimrock is well situated to visit the hot springs, and as it is a bit of a walk to the town they provide a complementary 3 day bus pass. The buses stop directly outside the hotel so are easy to utilise.
There are a number of restaurants on site so if you don't want to go off site eating is easy. We ate in the Larkspur lounge area which was lovely with a real open fire and comfortable seating. The food was tasty & well cooked. We ate breakfast in the Primrose restaurant which again was delicious & plentiful with good choice although prices are obviously more than if you eat in town.
As the hotel pool & spa were closed during our stay for maintenance we were given passes to use at the hot spring across the road.
All in all a lovely stay.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock_Mgmnt, Front Office Supervisor at Rimrock Resort Hotel
Responded Jan 3, 2020
Thank you for your review on your recent stay with us! It's great to hear that you were able to enjoy the views from your guestroom and that you were able to utilize all the amenities in and around the hotel. We thank you for staying with us and we hope to welcome you back again soon! In hospitality, Rimrock Resort Hotel Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My husband and I visit Rimrock Resort Hotel usually twice per year, in the off season. It's nice that Banff is just a short drive from Calgary and Rimrock is about 7 minutes from town, providing lots of opportunities for hiking and exploring.
This 2 night stay was in celebration of our birthdays. Our room was lovely with beautiful views of the valley and north side of the hotel - sitting in our room enjoying wine while enjoying the view is one of the reasons we chose this property.
The food and atmosphere at the Larkspur Lounge is another highlight. The wood fireplace was roaring and did it's job to keep us cozy and warm. We missed the piano player on Friday night as we were told she would be playing but wasn't. The Diva Lounge is open Friday and Saturday nights but we didn't stop in this time.
Breakfast at Primrose Dining Room (buffet) was included in our stay and was delicious - more than enough food and choices for us. Again, we enjoy the "to go" cups provided for your coffee. Service was outstanding. The coffee shop is a great place to pick up snacks/chocolate, sandwiches, coffee or souvenirs.
The hotel provided transit tickets are great to use to go to and from the Banff townsite. It's easy to time your visit by using the schedule provided. If you do miss the bus, it's only a short 7 minute taxi ride up.
Conveniently located a short walk away to the Sulphur Mountain Gondola as well as the Banff Hot Springs.
We will continue to stay at the Rimrock Resort Hotel when we stay in Banff.
This 2 night stay was in celebration of our birthdays. Our room was lovely with beautiful views of the valley and north side of the hotel - sitting in our room enjoying wine while enjoying the view is one of the reasons we chose this property.
The food and atmosphere at the Larkspur Lounge is another highlight. The wood fireplace was roaring and did it's job to keep us cozy and warm. We missed the piano player on Friday night as we were told she would be playing but wasn't. The Diva Lounge is open Friday and Saturday nights but we didn't stop in this time.
Breakfast at Primrose Dining Room (buffet) was included in our stay and was delicious - more than enough food and choices for us. Again, we enjoy the "to go" cups provided for your coffee. Service was outstanding. The coffee shop is a great place to pick up snacks/chocolate, sandwiches, coffee or souvenirs.
The hotel provided transit tickets are great to use to go to and from the Banff townsite. It's easy to time your visit by using the schedule provided. If you do miss the bus, it's only a short 7 minute taxi ride up.
Conveniently located a short walk away to the Sulphur Mountain Gondola as well as the Banff Hot Springs.
We will continue to stay at the Rimrock Resort Hotel when we stay in Banff.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock_Mgmnt, Front Office Supervisor at Rimrock Resort Hotel
Responded Jan 29, 2020
Happy Birthday! We are happy to learn that you have enjoyed your stay at The Rimrock Resort! We are looking forward to welcoming you back next year! In Hospitality, The Rimrock Resort Hotel Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elegant, secluded hotel with a breathtaking view. We stayed in a Premium Mountain View Room. Both the room and private balcony are very large. The king size bed is very comfortable. There is a coffee maker, kettle and a good size mini fridge in the room. The washroom is a little small and can use some upgrading. There are cracks in the marble around the sink as well as in the flooring. Overall, it is a very comfortable room.
Limited parking is available at an additional cost.
The staff is incredibly helpful and friendly.
In regard to their Covid-19 efforts, the resort has hand sanitizer everywhere, limits the elevator to 2 people or 1 household and requires masks in all public spaces. Housekeeping is suspended for the time being, but you can request extra towels and other amenities as required. They are brought to the room and hung in a bag on the exterior door handle.
Room service was quick. We ordered wings and nachos one night. The food was good, and the price was reasonable.
We ate breakfast one morning in the Primrose Restaurant. There is a buffet and an à la carte option. The buffet is staffed so that people do not have to serve themselves. The food was good, especially their mushroom omelet.
The resort is a 5-minute drive to the downtown area. You could walk it, but it is a winding, steep road with no sidewalk.
We would stay here again.
Limited parking is available at an additional cost.
The staff is incredibly helpful and friendly.
In regard to their Covid-19 efforts, the resort has hand sanitizer everywhere, limits the elevator to 2 people or 1 household and requires masks in all public spaces. Housekeeping is suspended for the time being, but you can request extra towels and other amenities as required. They are brought to the room and hung in a bag on the exterior door handle.
Room service was quick. We ordered wings and nachos one night. The food was good, and the price was reasonable.
We ate breakfast one morning in the Primrose Restaurant. There is a buffet and an à la carte option. The buffet is staffed so that people do not have to serve themselves. The food was good, especially their mushroom omelet.
The resort is a 5-minute drive to the downtown area. You could walk it, but it is a winding, steep road with no sidewalk.
We would stay here again.
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Date of stay: August 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock Management, Other at Rimrock Resort Hotel
Responded Oct 3, 2020
What a great stay! Thank you for choosing us as your first travel during these times. We are proud of our current measures and very happy to learn that they met your needs during your experience. We look forward to welcoming you back again soon! In Hospitality, Rimrock Resort Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Finally got to have a quick 3 night/4 day getaway in Banff with our 12 year old son. We love the location of the Rimrock as it is up Sulfur Mountain near the gondola, but still close to the town centre. Although there is a $22.00 per day parking fee, the hotel provides transit passes which allow you to use the local transit buses which stop at the hotel approximately every 20 minutes. The rooms are spacious and clean and suited our needs. The pool and fitness centre is great and we appreciated the final hour is reserved for "adults only". Food is wonderful, a little pricey (which wasn't a surprise), but the portions for kids were really large and could be reduced by half. My biggest recommendation to the resort would be to add charging ports or stations in the rooms for electronics given everyone has a phone or an electronic device that needs charging these days. The only option they had was to leave your device with the concierge desk who could charge it for you. (not something we were comfortable with)
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Date of stay: July 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock Management, Other at Rimrock Resort Hotel
Responded Jul 31, 2021
Thank you for taking the time to share your recent experience and your feedback on how we can continue to update our offerings and in-room amenities to meet your changing needs. We hope that you will be able to visit again soon! In Hospitality, Rimrock Resort Hotel Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't even know where to begin. The hotel looks nondescript from the outside but once you go inside, it's beautiful. The "ground floor" of the hotel where you arrive is actually the 7th floor. We stayed in a Grandview Suite and our view was absolutely beautiful. There was a nightly turn down service where they would leave bottles of water for you (so don't pay for the ones in the room).
The lobby was warm and inviting and while we didn't get to try most of the restaurants there, we did have the breakfast buffet at the Larkspur. The breakfast buffet was quite expensive ($32 CAD pp) but they did have plenty of options. 10/10 would return.
The lobby was warm and inviting and while we didn't get to try most of the restaurants there, we did have the breakfast buffet at the Larkspur. The breakfast buffet was quite expensive ($32 CAD pp) but they did have plenty of options. 10/10 would return.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock_Mgmnt, Front Office Supervisor at Rimrock Resort Hotel
Responded Feb 7, 2020
Happy birthday! We're very happy to know that you had a wonderful time celebrating with us here at the Rimrock. We will be sure to pass on your kind words to our colleagues. Thank you for staying here with us and we are already looking forward to your return! In hospitality, Rimrock Resort Hotel Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at the Rimrock was nothing short of excellent. I was traveling solo and was looking to have a trip where I could truly rest and relax while still exploring Banff a bit.
Location
First the location was excellent for the activities I did want to participate in. It was only a 5 minute walk to both the Gondola and the Upper Hot Springs. While there is a shuttle to and from town the convenience of being within walking distance allowed more flexibility to go whenever I wanted and I found myself avoiding the crowds that made the trip all at once by the shuttle.
The Room
Because I was looking for a place to relax sort of away from town the Rimrock seemed like an obvious choice. Upon arriving I was happily surprised at the silence and serenity of the area. This peace was also present in my room. Though I booked the cheapest option my accommodations were nothing short of luxurious and while I had a "obstructed view" upon opening my blinds to the March 2020 super moon I was astounded at how beautiful the mountains and view were.
The Spa
I cannot rave enough about the spa and associates who helped me on my visit. Like on a scale of 1 to 10 my experience was easily a 20. Paige was incredibly friendly knowledgeable and helpful in booking my treatments and Adele was easily the BEST therapist I've ever had. I felt so good afterwards. I initially booked the Volcanic Mud Wrap and the Therapeutic Massage and both were amazing so much so that at the end of my visit I decided to add a pedicure and lucky for me it was a mid-week special. From start to finish my spa day was phenomenal and better than I could have hoped for. If whoever is in charge is reading this these to deserve a raise or at the very least some kind of exceptional service award. I've had quite a few spa treatments in my time but this experience hands down was the best and will be hard to top.
The Dining
During my stay I tried a few of the options the cafe had nice breakfast sandwiches. Dinner at the Larkspur was also surprisingly good. I enjoyed the oricchette pasta and while a bit unexpected the addition of the pistachios were quite good. My absolute favorite though was Wednesday night Pasta Night at the Primrose. Think gourmet pasta buffet Living in the NYC area. I've eaten A LOT of pasta in my time but the rose pasta they made was easily the best I've had. Sandy my server was great. He very attentive and offered great drink suggestions.
All in all this place was amazing and if I'm in Banff again I will definitely be staying here again!
Location
First the location was excellent for the activities I did want to participate in. It was only a 5 minute walk to both the Gondola and the Upper Hot Springs. While there is a shuttle to and from town the convenience of being within walking distance allowed more flexibility to go whenever I wanted and I found myself avoiding the crowds that made the trip all at once by the shuttle.
The Room
Because I was looking for a place to relax sort of away from town the Rimrock seemed like an obvious choice. Upon arriving I was happily surprised at the silence and serenity of the area. This peace was also present in my room. Though I booked the cheapest option my accommodations were nothing short of luxurious and while I had a "obstructed view" upon opening my blinds to the March 2020 super moon I was astounded at how beautiful the mountains and view were.
The Spa
I cannot rave enough about the spa and associates who helped me on my visit. Like on a scale of 1 to 10 my experience was easily a 20. Paige was incredibly friendly knowledgeable and helpful in booking my treatments and Adele was easily the BEST therapist I've ever had. I felt so good afterwards. I initially booked the Volcanic Mud Wrap and the Therapeutic Massage and both were amazing so much so that at the end of my visit I decided to add a pedicure and lucky for me it was a mid-week special. From start to finish my spa day was phenomenal and better than I could have hoped for. If whoever is in charge is reading this these to deserve a raise or at the very least some kind of exceptional service award. I've had quite a few spa treatments in my time but this experience hands down was the best and will be hard to top.
The Dining
During my stay I tried a few of the options the cafe had nice breakfast sandwiches. Dinner at the Larkspur was also surprisingly good. I enjoyed the oricchette pasta and while a bit unexpected the addition of the pistachios were quite good. My absolute favorite though was Wednesday night Pasta Night at the Primrose. Think gourmet pasta buffet Living in the NYC area. I've eaten A LOT of pasta in my time but the rose pasta they made was easily the best I've had. Sandy my server was great. He very attentive and offered great drink suggestions.
All in all this place was amazing and if I'm in Banff again I will definitely be staying here again!
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Date of stay: March 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rimrock_Mgmnt, Front Office Supervisor at Rimrock Resort Hotel
Responded Mar 12, 2020
Thank you for writing a review on your recent stay with us! We're elated to learn that you enjoyed your stay and that out staff were accommodating throughout. We will definitely celebrate this success with everyone. It's also good to hear that you were able to enjoy the amenities in and around the hotel, as well as the views in your guestroom. Thank you for staying with us and we're already looking forward to your soon return! In hospitality, The Rimrock Resort Hotel Leadership Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes to pickups for tour companies. Not sure about taxis, but bus into Banff is free and frequent.
It probably depends on which mountain / ski resort you are planning to visit. Some roads, like to Lake Moraine, can get totally clogged up by start of Oct. However, I would suggest you should wait until at least the end of November to get the snow base built up. I would strongly recommend checking with the ski hill you plan to visit to get their prediction on when it's safe to ski.
Yes they do, the Larkspur Lounge located in the main lobby. Children are allowed.
there is shuttles from the rimrock. its an amazing hotel
Not a buffet that I know of but a couple different restaurants within the hotel.
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"Walk up to the hot spring! Worth it. The free bus tickets to see the town of Banff is amazing 🤩. The Primrose has incredible staff, food"Read full review
"Utilize the concierge team. They are there to help make your trip special, so make the most of that amenity. "Read full review
"If you are skiing allow yourself extra time to get to the slopes, shuttle meets another shuttle that goes to the slopes."Read full review
"If you are not local and deciding whether or not to get a rent-a-car......... No question, get a rent-a-car. "Read full review
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PRICE RANGE
$330 - $724 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rimrock hotel banff, rimrock resort banff, banff rimrock hotel
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
333
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Rimrock Resort Hotel
Which popular attractions are close to Rimrock Resort Hotel?
Nearby attractions include Banff Norquay Summer Sightseeing and Via Ferrata (3.9 miles), Sulphur Mountain (0.9 miles), and Tunnel Mountain Trail (1.8 miles).
What are some of the property amenities at Rimrock Resort Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Rimrock Resort Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rimrock Resort Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rimrock Resort Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Rimrock Resort Hotel?
Conveniently located restaurants include Zyka Elevated Indian Restaurant, The Juniper Bistro, and Sky Bistro.
Are there opportunities to exercise at Rimrock Resort Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Rimrock Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Rimrock Resort Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rimrock Resort Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Rimrock Resort Hotel?
The staff speaks multiple languages, including English and French.