Hampton Inn by Hilton Reviews
52% would recommend to a friend
(2510 total reviews)
Christopher J. Nassetta
69% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" (in 77 reviews)
- "The management is horrible as this company was a franchise and not a corporate hotel." (in 141 reviews)
Ratings by Demographics
This rating reflects the overall rating of Hampton Inn by Hilton and is not affected by filters.
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Found 2,510 of over 3K reviews
Updated Mar 21, 2024
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- 5.0Breakfast CoordinatorCurrent Employee, more than 1 yearEden Prairie, MN
Pros
As a breakfast coordinator, I thoroughly enjoy cooking for our guests and engaging in lively conversations with them, adding a fun and interactive touch to their travel experience.
Cons
One challenge of being a breakfast coordinator is the occasional need to handle unexpected dietary restrictions or special requests from guests, which can require quick thinking and adaptability in meal planning.
- 4.0Breakfast AttendantFormer Employee, more than 5 yearsLincoln, NE
Pros
Good perks-discounted rooms at Hilton properties
Cons
Not willing to give a raise bc I had hit the cap for position.
- 1.0House Cleaners/MaidsFormer EmployeeCoeur d'Alene, ID
Pros
They pay fine. And you get to basically be alone all day.
Cons
If you can't do the rooms as fast as they want you too ( do it in under 20 minutes ) They can and will fire you. If you are mentally or physically ill they don't care they will fire you. If you have an issue with any management they will fire you. If you don't make sure that there isn't even a hair in the rooms ( in the 20 minutes you have to clean) they will fire you. If you don't finish 10-15 or more rooms in 4h or less they will fire you. If you don't complete the 8-15 item list of cleaning in 20 or so minutes, they will fire you.
- 3.0Front Desk Night AuditorCurrent Employee, more than 1 year
Pros
Each location amd boss is different but for the most part it's the easiest job in the world, especially the night auditor shift, but doesn't hardly pay. Only $10/hrs at my location, but standard of living here is also low. Can work on my growing software business and look for full time work in my main career.
Cons
Shift work. Can be entirely by yourself at smaller hotels and have to handle all issues on your own. If coworkers are unreliable you might get stuck working a double or hours you didn't want to work. You get blamed for other peoples mistakes all the time. The system is a pain in the butt to learn, both the old and new, just in different ways. Things get kind of crazy on the weekends or in bad locations.
- 5.0Hotel HousemenFormer Employee
Pros
The people were nice and friendly
Cons
No room for growth like promotions
- 2.0Sales CoordinatorCurrent Employee, more than 3 yearsKnoxville, TN
Pros
Travel Perks and it is a fun job.
Cons
Gossip runs wild. Manager tells private details to other staff.
- 5.0Front Desk ReceptionistCurrent Employee, less than 1 yearClearwater, FL
Pros
Wonderful management, very understanding of home life and balance, feels more like working together as one lage unit vs boss and staff
Cons
Wish the pay was better, it's not a living wage at full time with the cost of living in my area.
- 3.0Anonymous EmployeeCurrent Employee
Pros
benefits and health insurance are good
Cons
pay is not good at all haha
- 4.0Breakfast AttendantFormer EmployeeMyrtle Beach, SC
Pros
Easy job role Meet new people
Cons
Early mornings wake up Summer time the season is fully booked and busy
- 5.0Front Desk AgentFormer Employee, more than 1 yearNashville, TN
Pros
Beneficial, worth it. Loved it
Cons
Fast pay, very busy. Might need prior experience
Hampton Inn by Hilton Reviews FAQs
Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,577 reviews left anonymously by employees. 52% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hampton Inn by Hilton 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Hampton Inn by Hilton to be career development, management, benefits and the cons to be work life balance .
