Location
Waikiki BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
- Room taxes are included in vacation price.
- Minimum night stay restrictions may apply.
- Reservation changes may not be permitted unless authorized by the hotel.
- Room requests are not guaranteed and are based on availability upon check-in.
Resort Fee: A mandatory hotel-imposed resort fee is charged to all guests at hotel check-in or check-out.
Mandatory Resort Charge Inclusions (Subject to Change without notice)
- WIFI in room and across resort
- Outdoor Fitness Classes
- Movie Night
- Cultural Activities
- Local, toll-free, and credit card calls
- Unlimited DVD Movie Rentals
- 20% off Adventure Sail and elite beach package
- 10% off beach activities and services
- 2-day rental car discount or upgrade
- Waikiki Aquarium Free Junior Admission for ever Adult admission purchase
The above list may not be comprehensive. Mandatory hotel-imposed charges may not include tax and are subject to change at any time. The hotel can provide current charges and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19913 reviews
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Apr 22, 2024Fantastic Ocean - Beach Views but basic services lacking
I stayed at the Rainbow Village Building. It's the high end section of this resort community. The views of the Ocean and Beach are spectacular and the room was clean, neat and spacious. For the price however it was lacking in what one would expect at this price range. No mini bar. almost non-existent room service and very limited dining after 10pm. The tap water tastes like it comes from a rusty pipe. No bottled water provided in room. The staff are very friendly and attentive.
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Apr 22, 2024Hawaiian Island Hopping
I went on a tour and covered 3 islands in 12 days. This was too much. Two days travel time, one day there and one, one day coming home and a 5 hour time difference. Don't do more than 2 islands over 2 weeks. I stayed at the Prince Waikiki. Lovely hotel, great service, delicious breakfast buffet. The hotel overlooked the marina and was only a 5 minute walk to the beach. The Hilton Hawaiian Village was a couple of hotels down, right on the beach and lovely grounds, shopping area & restaurants. We spent a lot of time there. I wish I had stayed there. On the big Island, I visited the National Volcanoes park. It was really Interesting. In Maui, I stayed at the Sheraton Maui; nice hotel, great location. My highlight was snorkeling right off the hotel beach & seeing all the sea turtles.
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Apr 22, 2024Hilton Hawaiian Village is an experience!
I stayed here for a week during July 2023 and had a great time. The furniture and the rest of the furnishings are starting to be a little dated, especially given the price range of the rooms. But the rest more than made up for it. The balcony from the rainbow tower gave a wide view of the sea and waking up every morning with that view was something extra. A positive note was the provision of shampoo, mosturizer, and shower gel (which are also offered for sale in the shop at check-in), changed every day and provided in an exorbitant number. The Hilton also provides a free "beach towel" service with kiosks near the beach and the resort pool. The sea in this area of Waikiki is much calmer, thanks to the barrier and consequently the water is clearer. No danger for kids and keiki! The beach is also much, much less crowded. The swimming pools and the Hilton Lagoon are in all respects an attraction mainly for families with children. As for the evening however, the area is a bit dead after 10pm (many restaurants close the kitchen at 9.30pm), so for a bit of entertainment (music, drinks etc) you have to go to the centre of Waikiki, very near to the resort.
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Apr 17, 2024Disappointed. Charging card without authorization
We are on our 3rd night Trying to have a great vacation despite Hilton charging amounts toy card that I did not authorize or make purchases for. 2500 for my hotel, yet the hotel was prepaid. 1400 for parking. Yet we have no car and again, only on 3rd night so how does one get a 1400 parking charge. Double charged for resort fee. These charges showed up shortly after checking in. Guy at desk states has no clue. Talked to manager in morning. Said they would fix and the pending authorizations should drop off. They did not. Some charges have now actually gone from pending to posted. The hotel is nice and our room wonderful but all these charges adding up to 1000s of dollars at beginning of vacation is horrible and disappointing. We went to talk to manager again after charge posted. Said would talk to finance and call us. Going on forth day and nothing fixed yet.
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Apr 17, 2024
Hilton - Living in 1995
First, the service/staff get 5 stars. From check-in, concierge guys, bellmen, pool people, engineering, housekeeping, etc. were all very nice, professional, and helpful with positive attitudes and smile. If not for them, would have given 1-2 stars. Everyone I talked to and encountered was great and I'm appreciative of all of them. Second - Hilton needs to stop being so cheap and drag themselves into the 21st. century. The wi-fi is spotty and I had to continually log into multiple times during the day. Second, with all the streaming and other technology available, Hilton still is trying to push DVD rentals, standard tv and landline phone calls. It is ridiculous that they do not offer any way to connect or cast streaming apps to the tvs. I asked before check in, at check in and was told that Hilton does have connection for streaming. Finally talked to a nice lady, Katie, in Engineering, who explained that Hilton as a company, doesn't offer this. Every Marriott brand has been offering for several years as do Omni. Not Hilton - they even are still pushing calling card calls (for the young ones, long distance carriers used to offer a calling card where you punching in a string of numbers to make a long distance call) and long distance, which I'm sure they are charging $1-2 per minute as this used to be revenue generating in the 1990's. Apparently Hilton hasn't gotten the memo that people primarily use mobile phones now, although they keep trying to text and push their app. In another throwback to the 1990's, the rooms all have DVD players and you can go to kiosks to rent DVD's. How very Blockbuster of them. As I was there for work, it was frustrating to constantly be thrown off the WiFi - if they want to be a conference hotel, this needs to improve. Had a good laugh about the DVD's and Long Distance landline but not cool retro, just out of touch on Hilton's part. Third - while I was there for a conference, it's not a conference hotel. It is primarily a family vacation resort. If you have kids, it's probably great as there are lots of pools and activities and most of the food is kid-friendly. As other reviews have stated, it is noisy and stays that way until about 10 pm. Also, if you are in a room that connects to another room, be prepared to hear your neighbors. The bed was pretty comfortable and room was clean so that is a plus. The food choices here are not great. All the Hilton restaurants are pretty basic and expensive for mediocre food. Same for the bars - it's all Island Oasis and sour mix drinks - all hfcs and overly sweet. However there are plenty of other options nearby. One caution is the CJ Deli, that is on property but not Hilton was absolutely disgusting. Ordered a burger and it was mostly raw and think meat had gone bad. Avoid this place unless you want food poisoning. Overall, not a place where I would willingly return except for the staff. Can't say enough good things about them.