PLDT outages reported in the last 24 hours

@Partyclesss @PLDTHome @JechTiu @bea_benedicto I've been reporting the internet issue with you guys for 4 months now and it hasnt fix yet so ANO NA TUNGANGA NALANG KAYO ?

@AyaMera18 Looping @DtiPhilippines . Been complaining to @PLDT_Cares @PLDTHome for almost 4 days of no internet connection. All I got is their generic responses that this will be escalated but nothing really happens. Its been affecting my work na for days!!!

@iLeviT @PLDTHome No internet in Mandaluyong. Is there an on-going maintenance??

@CaseySilvela @PLDTHome @PLDT_Cares follow up on ticket number 63835290. No internet connection since Monday ?

@Jaynodirection @PLDTHome ano na 5 days no internet So dapat e deduct nya ang 5 days for our monthly bill

@ACE_WORLD_INC @PLDTHome This is your third outage in my area for this month. Most people here work from home and get paid by the hour. Abot ng48 hours bago bumalik ang net. Every month, 2-3 times ang outage. On time kami mag settle ng bill pero ba't ganyan serbisyo nyo?

@DarylleGalao Connected but no internet? @PLDT_Cares @PLDTHome

@ajbjcj123 @PLDT_Cares @PLDTHome Do you have an outage in Pasay?

@jnd6f @PLDTHome @PLDT_Cares hello! modem is currently blinking red and there's LOS, i would just like to inquire if there's a system maintenance at the moment in our area or if cable is damaged?

@sahasamrat3997 @PLDT_Cares @PLDTHome @NTCPH This is what I’m hearing since morning and it seems your call center agents doesn’t bother to provide response to us.. They don’t even know about the outage and least bothered

@sahasamrat3997 @PLDT_Cares It’s been 12 hours and your network is still down. A ticket was opened and later got to know that it’s a major outage and not just mine. When do you plan to fix this ? Ticket #: 63808921/ 63808890 @PLDTHome @NTCPH An email was sent as well and until now no response

@reignbow_28 @PLDTEnterprise @pldtInnolab Empathy statements are over flowing... dude, what I need now is someone to come here and restore my service.... @pldt @PLDT_Cares @PLDTEnt_Cares @PLDTEnterprise @PLDTHome #No_Internet_Connection for 5 days now #Work_from_home #SecurityCameras are offline

@reignbow_28 @PLDTHome @pldt @PLDT_Cares @PLDTEnterprise @PLDTEnt_Cares 5 days no Internet service!? #Bad_Experience #Worst_Customer_Service

@yexel8683 @PLDTHome After 3weeks of no internet, the rebate is only 40 pesos? Are you serious @PLDTHome

@JeffReyesIII @PLDTHome @JechTiu @bea_benedicto Aside from a very intermittent service, even the open ticket system is BS. Going three weeks now and you’re just providing open tickets only to be closed after a day

@Alt_tySoon My @PLDT_Cares @PLDTHome Prepaid Wifi is still under a promo but I can no longer browse for the past few days. I tried to reload it but it gives error. Is PLDT Home Prepaid Wifi down?

@rjustinragasaMD Another day, another stupidly slow internet from @pldt @PLDTHome @PLDT_Cares @ePLDT

@chariemc7 @PLDT_Cares when will our internet in Matalino St. QC area be restored? this has been going on for days. We still pay in full for your service so we hope to get a great service. If this problem won’t be resolved anytime soon, i think you should not charge us in full. @PLDTHome

@gelobeans91 If faulty service is given by @PLDT_Cares @PLDTHome @pldt from the start of the contract up to now, do we still need to pay the termination fee and the 3 months worth of monthly fee? The service they are giving to our condo is Victoria De Manila is SO BAAAAAAAAD!

@heyallits_aaron @PLDT_Cares @PLDTHome @pldt Is this what you call customer service? There has been no internet service for about 4 days now in our subdivision as some personnel from your end mentioned there was some sort of damage within our area. 1-2 days is long enough....

@BethinaShannel GRABE NAMAN @PLDTHome!!!! almost a week na, no internet connection pa rin ?

@_bellecullen @PLDT_Cares @PLDTHome 2nd day today, NO INTERNET

@SydneyCrocky @PLDT_Cares Robot ata to ang mga to! Your customer service sucks. No internet service since Wednesday tapos ticket lang ng ticket. Where is your technician?! @PLDTHome

@mirmooooon @PLDT_Cares @PLDTHome ano almost 3 days ng may internet outage sa Newport, Pasay. What's happening? Affected na work ko - will you have bill adjustment equivalent to my salary adjustment? Paki ayos na

@LanonDCollector @cmross6 @PLDTHome @PLDT_Cares It’s been 2 days my idol. They have very slow connection.

@JeffReyesIII @PLDTHome What’s going on, @PLDTHome ? My service interruption is more than a week now. Can’t go a week straight without an interruption since the migration to fiber. Technicians telling two different diagnosis. Open tickets being closed for God knows what. And now I’m being told we..

@mlmgchel @PLDTHome internet not working bill is already paid #0323171572, please make sure it will be restored.

@staraileen @PLDT_Cares is there an issue with FIBR in Kapitolyo? We are having issues with the internet connection. My cousin, who is also my neighbor, is encountering connection issues as well. @PLDTHome

@melodybagel @NTCPH is NTC the proper body to complain about @PLDTHome failure? Are you able to fine if they are unable to provide Cignal (via bundle) service for over a week? Why are we compelled to pay bills for horrible service ?

@Dala952 Hi @PLDT_Cares , @PLDTHome , @NTCPH. You closed my 6th ticket again without resolving the concern. Your agent once again issued a 7th ticket today. How many more tickets are you going to issue until you restore my connection properly?

@rjustinragasaMD There has to be some extent to this shame of yours @PLDT_Cares @pldt @PLDTHome @PLDTEnterprise No updates. No anything. Just slow service.

@owlyana @PLDTHome @PLDT_Cares update po wala pa rin po kaming internet. What is this very poor service?

@owlyana @PLDT_Cares @PLDTHome 2 days na po na walang internet. Wala ring email at wala ring sumagot na customer representative and you just dropped the call after 30 minutes of making us wait.

@aluajenting @PLDTHome @thatssonik @ConvosAtHomePH Can you post any updates on how to fix your miserable and slow internet?

@czarlota @PLDT_Cares @PLDTHome please check your DM - no internet and no dial tone ? working remotely from home pa naman. Lagi na lang naaabutan ng holiday @PLDT_Cares

@iammusikero @PLDTHome @Androrenzo I filed a complaint about your poor service and unfair billing by PLDT. Your PLDT's internet service, was only functional for three days due to constant disconnections.

@iemheartb @PLDTHome @PLDT_Cares Hi! Can you check why my internet signal is down? I have no signal since this morning.??

@jrexco_ @PLDTHome this has been a monthly recurring problem, so fix this on your end. we're not paying thousands monthly just to receive poor service MONTHLY. sakit nyo sa ulo.

@attyarj @PLDTHome @PLDT_Cares Hi! Can you check why my internet signal is down? I have no signal since this morning.

@aymkirky2016 2/3 who pretends to be somebody else but obviously the same person. Unfortunately I can't get through their call center because I am a new customer. Yes, I am switching from a different provider na laging may outage. Surprisingly, the @PLDTHome that I opted only took

@mateosupnet @PLDT_Cares @pldt @PLDTHome @iamMVP still continues to dissappoint its customers. 6 days of no internet service. Multiple follow-ups since Thursday. No home visit from its technical team. How long should we wait for the restoration efforts? #badservice

@125swd @PLDT_Cares @PLDTHome @pldt This happens every month. Mostly if its only a week or a few days before the dd. You do this and disguise it as an outage. You guys dont even compensate for the days we were out. Good customer service n nga lang sana. Pati yun wala.

@125swd Guess what??? @PLDT_Cares @PLDTHome today is the 3rd day we have no connection. Your customer services sucks and your tech support are damn lazy. Mabilis lang kayo magsend ng bill. Mas mabilis pa sa speed ng wifi nyo.

@Duck2Peking @PLDTHome Bad service!

@ItsMeKiben @PLDT_Cares @PLDTHome @iamMVP reporting our line. No internet connection and busy dial tone. For immediate response please currently working from home.

@Dala952 Hi, @PLDT_Cares , @PLDTHome , @NTCPH, baka naman you can provide internet restoration. All you do is create service tickets then closed them pero wala pa ding service. 6 tickets and still no service. Instead na umayos, the connection got worst!

@mateosupnet Hi @PLDT_Cares @PLDTHome @pldt @iamMVP, it has been 4 days since the reported network outage in our area. To date, we still don’t have our services restored. Please resolve this immediately as this is already affecting our day to day operations. Salamat!

@esguester @PLDTHome @PLDT_Cares FIX THE OUTAGE @iamMVP

@wellawellaoh @PLDTHome Your customer service in Messenger is down. How can we reach you for internet connection problems?

@relevantcorpse hi @PLDT_Cares. Sent you a DM re interrupted wifi connection. Please respond asap thanks @PLDTEnt_Cares @PLDTHome @pldt

@ereboslux @PLDTHome @PLDT_Cares @pldt @PLDTEnterprise very terrible support. No immediate action. Super delay service. They neglecting my request. Support is not very helpful. So frustrating. They don’t resolved my request.

@jrtaboraman @PLDT_Cares @PLDTHome last month we downgraded our plan to reduce our bill because your service sucked. Now I just learned that there was a system error and the downgrade did not push through and we still need to pay our previous plan, but our service/speed was downgraded?!

@MJAP513 @PLDTHome this company is a rip off. constant outages, does not reimburse for days without service. when it works its slow AF! what a freaking scam. people in the Philippines just just get on starlink and drop this useless company.

@JustinRaitMAN @PLDTHome No, admot it that if the customer problem is past working hours of your employees there's nothing you can do.

@JustinRaitMAN A sudden line problem in my location cannot be easily resolved due to the past working hours of your technician. @PLDTHome

@PLDT_Cares @Kweentin1 Hi, @Kweentin1. You may send us a direct message with the details of the issue that you are experiencing right now to further help you. You may reach us at @PLDTHome messenger or you may contact us @PLDT_Cares twitter. Thank you!

@YoutifullyYours @PLDTHome @PLDT_Cares Ni wala man lang pong binigay na ticket number for my request. Constant "sorry for the delay" but not moving forward... Both customer service sa messenger and email pareho lang po Ang sinasabi. Please...

@_deniseerickaaa Hi @PLDT_Cares @PLDTHome @pldt suddenly our internet connection was cut off.

@PLDTHome @LeoWincruz12 Hi, @LeoWincruz12. You may send us a direct message with the details of the issue that you are experiencing right now to further help you. You may reach us at @PLDTHome messenger or you may contact us @PLDT_Cares twitter. Thank you!

@paul_pantua @PLDT_Cares @pldt @PLDTHome @NTCPH this is really frustrating. The internet connection was restored and now disconnected. Until when are we going to have this kind of issue? I’ve contacted you to rectify this matter yesterday and now action at all?

@IsabellaVelasco @PLDTHome @PLDT_Cares @pldt No internet again. I am losing income because of your service. I am so tempted to change internet provider. Hay!

@PLDT_Cares @truthandlies_ Hi, @truthandlies_. You may send us a direct message with the details of the issue that you are experiencing right now to further help you. You may reach us at @PLDTHome messenger or you may contact us @PLDT_Cares twitter. Thank you!

@PLDT_Cares @truthandlies_ Hi, @@truthandlies. You may send us a direct message with the details of the issue that you are experiencing right now to further help you. You may reach us at @PLDTHome messenger or you may contact us @PLDT_Cares twitter. Thank you!

@DeerHong_12_30 Hi @PLDT_Cares @PLDTHome @pldt Any PLDT connection issue here in Tagaytay? We have no internet since 9:15pm today

@paul_pantua @PLDT_Cares @pldt @PLDTHome our internet was restored for an hour and now it’s disconnected again? Was this some kind of prank or whatsoever? The customer service mentioned that the fibr was broken but why was it restored for some time?

@maceropaeng 2nd service interruption in a month, always unexpected, and always takes DAYS to fix. @PLDTHome you suck.

@starsgalaxysun @PLDT_Cares @PLDTHome @pldt pls check DM we have no internet connection

@DyneZlayer No internet service since Friday. No notice that there will be an outage. Resolution time changes from 24 to 36 and now to 72 hours. @PLDT_Cares @PLDTHome

@mirish_hbic @PLDTHome hi. Our internet is not working. I sent a DM. Please help.

@NeedfulSoul @PLDT_Cares @PLDTHome our internet down. dm please thank you

@toni_macasaet @PLDTHome @PLDT_Cares any known issues in Batangas area?

@jeniem_ No internet for almost 5hrs. @PLDTHome is there issue or ongoing maintenance??

@fayeradise No internet again! ? what is wrong with your network service in Pasay?? @PLDTHome @PLDT_Cares

@prinzeaj @PLDTHome PLDT Home where is my cignal box? You already charged for me for a month unlifiber 1799, but still you haven't send my cable box! Called your csr 4x for a month, issue was escalated twice still no etd!

@starsgalaxysun pls check DM we have no internet connection @PLDT_Cares @PLDTHome @pldt

@starsgalaxysun @PLDT_Cares @PLDTHome please check DM we have no internet connection urgent @pldt

@khayem__ No internet connection as of the moment. LOS light is red. Please help fix as I am currently working. Thank you. @PLDT_Cares @pldt @PLDTHome @iamMVP

@ou_est_sarah @PLDTHome hello PLDT. where can i file a complaint regarding a technical issue we experienced TWICE in a week? your chatbot and hotline are not of any help

@LokiPotpot @PLDTHome @ConstantKC @JechTiu @bea_benedicto there's a problem with some apps that take so much time to open or not, especially crypto wallet/exchanges your internet service might be the problem.

@vmariekth 13 DAYS with no internet and landline connection. No updates from technicians and no calls, texts, or emails from PLDT. @PLDT_Cares @PLDTHome

@vmariekth 12 days with no internet and landline connection. What is happening to your service?? @PLDT_Cares @PLDTHome @pldt

@emlim18 @PLDTHome We currently have internet outage here in New York Cubao.

@chantalizing @PLDT_Cares @PLDTHome so they will create new ticket for something na same padin issue @PLDT_Cares @PLDTHome

@chantalizing @PLDT_Cares @PLDTHome @pldt @PLDTEnterprise then ang gagawin panibagong repair ticket na the same padin naman yung issue. we’re going on circles here @PLDT_Cares @PLDTHome we need immediate resolution (which is yung tech. na you’re suppose to dispatch to check yung poste na sinasabi niyo) not empty promises

@YanTayoTV @PLDT_Cares @Aeden0001 CALLING @pldt & @iamMVP Waiting for your SOA! if you have problem w/ us can u coordinate properly, until now we are waiting on your unresponsive personnel regarding in this matter.... Acct#: 0905916262 & 0904344117 @PLDT_Cares @PLDTHome @PLDTEnterprise @ePLDT #PLDTPalpak

@YanTayoTV @PLDT_Cares @EllenGambalan CALLING @pldt & @iamMVP Waiting for your SOA! if you have problem w/ us can u coordinate properly, until now we are waiting on your unresponsive personnel regarding in this matter... Acct#: 0905916262 & 0904344117 @PLDT_Cares @PLDTHome @PLDTEnterprise @ePLDT #PLDTPalpak

@YanTayoTV @PLDT_Cares @LaraElizalde3 CALLING @pldt & @iamMVP Waiting for your SOA! if you have problem w/ us can u coordinate properly, until now we are waiting on your unresponsive personnel regarding in this matter. Acct#: 0905916262 & 0904344117 @PLDT_Cares @PLDTHome @PLDTEnterprise @ePLDT #PLDTPalpak.

@YanTayoTV CALLING @pldt & @iamMVP Waiting for your SOA! if you have problem w/ us can u coordinate properly, until now we are waiting on your unresponsive personnel regarding in this matter. Acct#: 0905916262 & 0904344117 @PLDT_Cares @PLDTHome @PLDTEnterprise @ePLDT #PLDTPalpak

@lisayah02 @PLDTHome @LazadaPH how to message you? i have no internet connection.

@0919cannon @PLDTHome so much inconvenience. No internet connection again ??