Remember, you can also do the following things directly on our chats:
• Check the status of a claim or an ongoing case.
• Manage incidents or check information related to damaged or lost luggage.
• Request compensation for overbooking, delay or cancellation.
• Request a refund for a justified reason.
• File a complaint.
|
Country |
Contact |
| Germany |
01806909090 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. €0,20 per call (incl. Taxes), mobile: €0,60 per call (incl. Taxes) |
| Belgium |
028087812 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| France |
0184886948 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| Holland |
0184886948 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| Italy |
199206621 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. via landline: €0,248/min + call set-up fee of €0,124, incl. taxes. Mobile phones: TIM €0,4896/min + call set-up fee of €0,1549, incl. taxes, Vodafone: €0,4028/min + call set-up fee of €0,1549, incl. taxes, Wind: €0,42/min + call set-up fee of €0,124, incl. taxes, H3G: €0,48/min + call set-up fee of €0,15, incl. taxes. |
| Spain |
900645000 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| Portugal |
210020080 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. Free of charge for national calls or with roaming, depending on the company. For more information, please check with your phone company. |
| United Kingdom |
02035143971 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| Switzerland | 0900000340 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. CHF 0,78/min incl. taxes. |
| United States |
+12026958708 24/7 every day. Personalized attention from Monday to Sunday from 9 am to 10 pm. Spanish time. |
| Rest of the world | +34931518158 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |