Building and Neighborhood Services

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109 3rd Ave South - City Hall, Suite 110

Contact: 615.794.7012

The Building and Neighborhood Services (BNS) Department is a public safety agency that seeks to enhance the quality of life for residents while keeping our economic engine running.

We are located in City Hall at 109 3rd Ave South Suite 110. Our hours of operation are Monday through Friday, 7:30 a.m. to 5:00 p.m., with permit applications being accepted until 4:30 p.m. We have One Stop for building permits each Monday from 9:00 a.m. to 11:00 a.m. and each Wednesday from 8:30 a.m. to 11:30 a.m. Our Development One Stop is available on the first and third Wednesday of each month from 8:30 a.m. to 11:30 a.m.

The City of Franklin's Building and Neighborhood Services Department ensures that the public's safety, health and general welfare are secure by enforcing regulations governing new construction, existing housing, and historic districts. Responsibilities of this department include: plan review, building permit issuance and inspection, building condemnations, removal of disabled vehicles, high grass, and the enforcement of other standards and regulations found in the Franklin Municipal Code and Zoning Ordinance. There are four divisions within this department: 1) Construction Plan Review and Inspections, 2) Development Services, 3) Zoning, and 3) Neighborhood Resources. The department also includes the Housing Development Coordinator who administers the Community Development Block Grant (CDBG) program.

FAQs

What are my options for RESCHEDULING my court date?

Call the Clerk's Office at 615-794-5362 no later than your initial court date.

We will reset your court date no more than 2 times.
How do I get an inspection on my construction project?

In order to receive an inspection on your project, you need only call the inspection request line at (615)591-5603. You will need the following information; permit number and what type of inspection you need (ex. frame, insulation, rough in, final). Each discipline requires its own permit and number (ex. plumbing, mechanical and electric). If the inspection is called in before 12 pm, it will be scheduled for the next day.
If I am just changing out my old HVAC unit, do I need a permit?

Yes, even if it is just a change out, you are required to have an electrical HVAC permit as well as a mechanical permit. If you have a contractor doing the work, the contractor must pull the permits. If you are doing the work as the homeowner, you will need to complete the applications and a Homeowners Affidavit.

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