Unable to login to my account. Facebook login disappeared?

Question

Hi,

I usually access my account (member since 2011; username: commkeen) with a Facebook login. However when I tried to login a few weeks ago on my desktop , I received an error messages for the Facebook login. (today that option seems to have gone altogether)

When I tried to retrieve my password  with the email address used in my FB account  I receive no emails. This has also been the email address that I had previously received emails from tripadvisor on.

PLease note: I'm submitting this from a new account...

At the moment it seems I have lost all access to my original account, what can I do?

Best regards,

Matthias

RescueTeam · Accepted Answer

Hi Matthias;

TripAdvisor’s management are NOT interested in staffing the forums, preferring to leave them to be peer-to-peer assistance. It is NOT an effective way of contacting TA staff.

The question you are asking requires intervention by TA staff. To contact TripAdvisor staff. Take a look at the “Top Questions” area to the right of this page for information about how to contact TA staff with your concern.

Best Regards

Aldergreen · Answer

See similar thread from a few days ago https://www.tripadvisor.ca/ShowTopic-g1-i12105-k14330332-Merge_account-Tripadvisor_Support.html

flipflop_man · Answer

The lack of a Facebook sign in was an issue several weeks ago and was then fixed so it looks like the issue has come back again

KeepLifeSimpleUSA · Answer

you don't want a google or Facebook login. If Facebook is fished by you giving out all your info. Then the fisher can access all your accounts logged in with Facebook.

I was surprised a few weeks ago when someone posted what your fav number, color, birth city, vacation spot, mother's name, father's name, birth year, month etch, and other info like it was a game to see your personality. and it was so obvious they were openly fishing and hundreds were giving out their info online

A Tripadvisor Member · Answer

Tripadvisor staff removed this post at the original author's request.What are forum guidelines?

KeepLifeSimpleUSA · Answer

Just do as I noted on Post #4 and after several hours of trying to find the facebook/google settings you'll be fine

porschebox · Answer

Nothing new my friend, that's why data is expensive.

Wotsittt · Answer

Michael C in #7 Welcome to the forums on joining tripadvisor this month.. Care to explain what relevance the cost of data has to do with the question posed by the OP ? Regards

markaB1654TI · Answer

I haven't used my Facebook account for over 2 years because I was asked to provide a mobile number but at the time I had no mobile phone.

Now I want to reconnect to my Facebook account but none of the 'HELP' tools seem to be able to achieve that.

What would you suggest?

algarveaddict2015 · Answer

Hi Mark, Are you asking about a Tripadvisor Account that you now can’t log into via facebook?

Unable to login to my account. Facebook login disappeared? - Tripadvisor Support Forum

Unable to login to my account. Facebook login disappeared?

27 replies to this topic