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Reviews of DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

4 out of 5
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls
6039 Fallsview Blvd, Niagara Falls, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 1011 out of 1734 reviews" "
Rating 8 - Good. 461 out of 1734 reviews" "
Rating 6 - Okay. 136 out of 1734 reviews" "
Rating 4 - Poor. 75 out of 1734 reviews" "
Rating 2 - Terrible. 51 out of 1734 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Great spa. Very nice pool area. Was disappointed with the tarty service of the onsite restaurant.
Stayed 2 nights in Mar 2024
Response from Jennifer on Apr 5, 2024
Kelly, thank you for sharing your stay experience with us. We are happy to hear that you enjoyed our Spa and pool. We will follow up with our restaurant regarding the service you received as this is not typical.

10/10 Excellent

Umarani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Mar 2024
Response from Jennifer on Apr 4, 2024
Umarani, we appreciate you taking the time to give us a review.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay over Easter Weekend. All of the staff we encountered were cheery & friendly. The property was in a perfect location in the middle of all the excitement yet quiet & very clean!
Stayed 2 nights in Mar 2024
Response from Jennifer on Apr 2, 2024
Thank you, Andrea, for staying with us during a busy holiday weekend. We are happy to hear you enjoyed your stay.

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jennifer on Apr 4, 2024
Jeannie thank you for taking the time to give us a review. we appreciate the 5 out of 5 rating.

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great pool area, and awesome view from the 18th floor. Parking is not free. Location provides an easy walk from the hotel to the falls, food, and entertainment.
Stayed 2 nights in Mar 2024
Response from Jennifer on Apr 2, 2024
Thank you "C" for sharing your stay experience and giving us a 5 out of 5 rating.

10/10 Excellent

Hee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful employee
Stayed 1 night in Mar 2024
Response from Jennifer on Apr 2, 2024
Thank you Hee for taking the time to give us a review and a 5 out of 5 rating.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Jennifer on Apr 1, 2024
Thank you, Lindsay, for the 5 out of 5 rating.

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Great location to everything around the Falls!
Stayed 1 night in Mar 2024
Response from Jennifer on Mar 31, 2024
Meghan we were happy to have you as our guest. Thank you for taking the time to give us a good review.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jennifer on Apr 1, 2024
Thank you, Samantha, for giving us a 5 out of 5 rating.

10/10 Excellent

Pauleen

Clearlyness
Stayed 1 night in Mar 2024
Response from Jennifer on Mar 31, 2024
Pauleen we appreciate the 5 out of 5 rating.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to OLG Theatre
Stayed 1 night in Mar 2024
Response from Jennifer on Mar 31, 2024
David, we appreciate you taking the time to give us a review.

10/10 Excellent

Dinkar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very friendly staff. Great location.
Stayed 1 night in Mar 2024
Response from Jennifer on Mar 30, 2024
Dinkar thank you for the 5 out of 5 rating.