Our Commitment to Customers
In times of rapid change, our commitment remains. Caring for you is our #1 priority. To help, we have provided options for adjusting your travel below. Due to the latest developments around the evolving coronavirus situation, our teams are focused on addressing travel needs for customers whose travel has been impacted due to the U.S. government-issued travel restrictions between the U.S. and Europe, including prioritizing getting customers home who are currently abroad.

Nothing is more important to us than your safety, and we are doing everything we can to ensure the well being of our customers and employees when you fly with us. We pledge to share updates with you as quickly as possible, with full transparency and, as always, with your safety foremost in mind. Watch a two-minute video of Bill's full message here.

5 things customers can do to stay healthy when flying

While Delta has moved quickly to support a more healthy flying experience, there are many actions officials recommend for travelers to prevent the spread of COVID-19, and to stay healthy while flying.

Aircraft Fogging Enhances Customer Safety

We’ve expanded our cleaning processes to include a fogging procedure that disinfects surface areas that we all touch in the aircraft.
We’re Flexible: Changes To Our Flight Schedule, Waivers And More
We have waived many change fees and are working with customers to adjust travel plans, using relationships with other airlines when needed. 

News and Updates

Delta continues to evaluate additional schedule adjustments based on customer demand. More details will be shared as soon as possible. 

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Delta's 10 global partners are working diligently with their respective government agencies, health officials and aviation authorities to offer regular updates as this situation evolves.

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Due to President Trump's Wednesday directive on U.S.-Europe travel, this page will be updated soon. 

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Following U.S. government-issued travel restrictions between the U.S. and Europe, Delta has waived change fees for customers traveling to, from or through Europe and the U.K. through May 31. 

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