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Flight Changes & Cancellations
Supporting Our Customers
Refund, rebooking and expanded reimbursement options remain available for customers affected by the global IT outage.
We understand that your plans may change, which is why you can make changes or cancel your flight online prior to departure. Visit My Trips to make changes to your flight(s) any time before your travel date.
As a reminder, some tickets may be subject to a cancellation fee or be non-changeable after expiration of the 24-Hour Risk-Free Cancellation Period.
If you purchased a ticket from a third-party travel site or agency and you need to make a change or cancellation, please refer directly to your travel agent for servicing/assistance needs.
Additional Help Pages
Frequently Asked Questions
Can't find the answer to what you are looking for? Check out our top Q&As when it comes to changing or canceling your flight.