We have a goal of total customer satisfaction.
a customer satisfaction index/rating/score The car manufacturer receives consistently high customer satisfaction ratings.
Meaning of customer satisfaction in English
(Definition of customer satisfaction from the Cambridge Business English Dictionary © Cambridge University Press)
Examples of customer satisfaction
customer satisfaction
The reduction in defects, improvement in customer satisfaction, and lower customer service costs all work together to improve seller performance and buyer experience.
From Huffington Post
The companies with the highest-rated customer satisfaction are spread across a range of industries.
From USA TODAY
Current customer satisfaction describes how content today's customers are with you.
From Fast Company
Obviously there is a trade-off between satisfaction and efficiency, or all industries would have 100 percent customer satisfaction.
From Wired
Winners were chosen on the basis of price, plan features, and ratings for network quality, and customer satisfaction.
From TIME
The results show that non-financial measure, customer satisfaction, is significantly associated with contemporary and future financial performance.
From Business Insider
And in 1989, the company instituted a customer satisfaction policy wherein unsatisfied customers are not expected to have to pay.
From USA TODAY
These examples are from corpora and from sources on the web. Any opinions in the examples do not represent the opinion of the Cambridge Dictionary editors or of Cambridge University Press or its licensors.
