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Credit Union of Southern California Reviews: 26 User Ratings
Credit Union of Southern California (CU SoCal) is a leading financial institution empowering those who live, work, worship, or attend school in Orange County, Los Angeles County, Riverside County, and San Bernardino County to reach their goals and build strong financial futures. CU SoCal provides access to convenient money management services and offers competitive... show more
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Credit Union of Southern California Reviews
5
46%
4
12%
3
12%
2
0%
1
31%
3.4
26 reviews
26 reviews
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Credit Union of Southern California
alenshah @alenshah
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1 Star Rating
Never bother call them , they run your credit and give you a rate that is higher than market average and they lie to your face give you a number that is attractive and when u call back they give you another number which does not make any difference, do your research and just move on , you can call them just to get a rate don’t provide any info to them if they push to talk to you hang up and move on they don’t worth your business.
It is a great banking institution. Always there to help you when you need it. Their customer service is top rate. They do all they can to prevent identity, thay notify you of any and all suspicious activities related to your account.
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Product: Credit Union of Southern California Personal Loans
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Credit Union of Southern California
Isabelle @isabellec_3
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5 Star Rating
Verified Customer
Southern California Credit Union has the best loan options and low interest rate of all banks I’ve tried. And give fair amount of money I got a 10,000 loan and I’m almost done paying it off.
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Product: Credit Union of Southern California Personal Loans
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Credit Union of Southern California
Tina @cordell4home
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4 Star Rating
Verified Customer
Great credit union helpful and available live representatives to help you With any questions or problems you might have and no unsolicited product offers
Financial Advisers made it difficult to get my money from Pacific Life. They applied the wrong address and my funds were delayed big time. Finally in two weeks I will get all my money. I should have had my money in August 2020.
The WORST! Just for giggles, I applied for a personal loan. I have EXCELLENT CREDIT (over 785 FICO no matter which scoring model is used). NO missed payments, NO lates NO negative items. It took almost a week for a reply as it was being "reviewed" by a loan officer. I received a call from someone I would have guessed was a scam artist due to the broken English and lackadaisical attitude except she was factually correct regarding my application.
She lead off with she was checking to be sure it was myself who'd applied since I have a fraud alert. I confirmed. she then said the loan was being turned down due to the 'many inquiries' on my account. Ok. There are a lot. Lol. I have over $110K in available credit with a usage of under 3%. She asked why I was applying and then went on to pontificate reasons I would 'need' different accounts. I cut her off 5 minutes in to confirm I was being turned down as I didn't understand the additional conversation after she gave the reason for the denial.
I have been with CUSC for many years and have NEVER ONCE been approved for anything except membership. I have several Credit Union accounts including NAVY FEDERAL and PENFED all of which I LOVE but Credit Union of Southern California hires the WORST people who give the WORST customer service and their underwriting criteria is ridiculous.
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Product: Credit Union of Southern California Personal Loans
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Credit Union of Southern California
Isabelle @isabellec_3
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5 Star Rating
Verified Customer
Best Customer Service and I’m happy I have chosen this credit union to do all my banking. I trust this Credit Union with all my banking. I also received the best customer service I have ever received from any bank.
Best credit card I have. Thank goodness for this credit union with best customer service I’ve ever received. I have my banking account and I financed my car with them.
There bill payment system is terrible. My utilities were going to be shut off due to them not paying the bills. I have cancelled this all together. Never again will I sign up for this.
Credit Union of Southern California Q&A(5 questions)
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According to the company's website, this offer expired on 12/31/14. You can find out more about the credit union's available promotions here: https://www.cusocal.org/membership-benefits#fn1