Cox Automotive Reviews
79% would recommend to a friend
(1853 total reviews)
Steve Rowley
86% approve of CEO
Cox Automotive has an employee rating of 4.1 out of 5 stars, based on 1,853 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.8 stars).
What people are saying about Cox Automotive
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On Glassdoor, you can share insights and advice anonymously with Cox Automotive employees and get real answers from people on the inside.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Benefits are great and affordable." (in 286 reviews)
- "Some great people and a real premium is placed on enjoying yourself and your work." (in 140 reviews)
- "Good work life balance You feel heard when you have concerns" (in 99 reviews)
- "Great culture where I've been empowered and celebrated for the strengths I bring to the team." (in 88 reviews)
- "Pay is good." (in 80 reviews)
- "Poor management and unrealistic goals" (in 52 reviews)
- "Poor leadership and loss of company direction" (in 38 reviews)
- "Constant layoffs in the past create more work for employees that were retained and are expected to take increased workloads year to year." (in 31 reviews)
- "Some mid level managers have no experience in the Automotive Industry." (in 29 reviews)
- "My current department is falling apart because of the complete lack of respect or honest from upper management." (in 21 reviews)
Ratings by Demographics
This rating reflects the overall rating of Cox Automotive and is not affected by filters.
Filter Reviews by Topic
Found 1,853 of over 2K reviews
Updated Apr 27, 2024
- 5.0Project ManagerCurrent Employee, less than 1 yearOrlando, FL
Pros
The leadership, training, culture and structure is second to none. Everyone is valued and is equipped to succeed with numerous resources and training available. Also, the benefits are fantastic!
Cons
Have been employed for only about a month, so far I don’t see any major Cons this is unique to this workplace.
Cox Automotive Response2moHello, thanks for sharing your feedback (and welcome to Cox)! It's great to hear that you're enjoying your experiences here – from culture to benefits to leadership – and it sounds like you are already on the road to success. Here's to building a better future together!
- 5.0Finance Manager & Risk AnalystCurrent Employee
Pros
Great pay and they care about their employees.
Cons
Good luck moving up you have somebody's coattails to ride on.
Cox Automotive Response5dWe appreciate your feedback and we're happy to hear that you appreciate the competitive compensation and caring culture we offer at Cox. Many of our employees experience ample opportunities to move up and around our family of businesses; we encourage you to take advantage of the resources we offer to help employees take charge of their careers, growth their skills, network and advance – such as Learn @ Cox, Cox Gigs, mentorship programs and more. Best of luck!
- 4.0Account RepresentativeFormer Employee, more than 5 yearsAtlanta, GA
Pros
Excellent Training, provide great insurance, 401k with match, generous vacation & PTO, diverse, and are really involved in the community.
Cons
Lot's of restructuring. Had to have cost them many talented people.
- 4.0Information Security AdvisorFormer Employee, more than 3 yearsAtlanta, GA
Pros
Most of the leadership is decent, and the overall company culture is great.
Cons
The few bad leaders that do exist can damage the positive atmosphere. The pay could be more competitive.
- 3.0Master Auto TechnicianCurrent Employee, more than 5 yearsAtlanta, GA
Pros
Great benefits & Pay. Pay is Hourly and not flat-rate.
Cons
Some mid level managers have no experience in the Automotive Industry. Also company as a whole is very WOKE.
- 3.0Technical Customer Care SpecialistFormer Employee, less than 1 yearVirginia Beach, VA
Pros
The training process was very thorough and lengthy. Pretty decent customers granted how bad call centers can be. Great management.
Cons
No amount of training could prepare you for how vast the system is, there was so much leading up to my departure I still didn’t understand that remains a mystery to this day. Like I said the customers weren’t bad but my goodness the call volume for how many people we had on the floor was crazy sometimes. I got out before I cemented too deep of roots, I realized call centers just aren’t for me!
- 5.0Pt DriverCurrent Employee, less than 1 yearIndianapolis, IN
Pros
The people I work with are awesome! I retired a few years ago and wanted something to do. This job allows me to work just a few days a week. 401K benefit is amazing! Very flexible with time that people need off work.
Cons
Pay isn't the greatest and there are no other benefits for PT drivers.
- 5.0Customer Service RepresentativeFormer Employee, more than 3 yearsDallas, TX
Pros
Entry level pat was decent and the company is just a really decent place to work
Cons
Sold my department to a new company that drove it into the ground and cost me job stability without the option to switch departments or decide if we wanted to go to a different company
- 5.0Sr. Marketing SpecialistCurrent Employee, more than 8 yearsAtlanta, GA
Pros
Care about their employees Competitive Salary Benefits
Cons
Lack of leadership knowledge Disproportion of advancement opportunities
- 5.0Senior Software EngineerCurrent Employee, more than 3 yearsAustin, TX
Pros
Freedom to develop things your way. Innovation sprints once a quarter. Amazing WLB. Clear promotion path if impact is shown.
Cons
Salary feels slightly below what other tech companies offer.
Cox Automotive Reviews FAQs
- Cox Automotive has an overall rating of 4.1 out of 5, based on over 2,053 reviews left anonymously by employees. 79% of employees would recommend working at Cox Automotive to a friend and 71% have a positive outlook for the business. This rating has been stable over the past 12 months.
- 79% of Cox Automotive employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cox Automotive 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.
- According to reviews on Glassdoor, employees commonly mention the pros of working at Cox Automotive to be career development, culture, benefits and the cons to be senior leadership, management.
