A Nice Hotel, Not as Magical as Disney Hotels in the USA - Review of Disney's Newport Bay Club, Chessy, France - Tripadvisor
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Reviewed August 26, 2019 via mobile

We stayed here for a long weekend when visiting Euro Disney. The hotel is HUGE and extremely busy.

The majority of the staff were friendly enough but not engaging. The concierge especially were extremely unhelpful. They want to X-ray all luggage but the set up is a shambles.

We ate at Cape Cod each night as it’s a buffet so easy with the children. It was very busy but they get you seated quickly and the food was good with a good selection for starters, mains and deserts.

The shuttle to Disney is easy and frequent there and back.

The rooms were nice but fairly basic (no tea and coffee facilities).

The boys were delighted that Mickey visited the hotel and gave them the opportunity to have a picture taken with him.

An average hotel. We only used it as a base for visiting Euro Disney so didn’t matter too much.

Date of stay: August 2019
Trip type: Traveled with family
2  Thank Fletchie83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2019

I do like this hotel and the location to the park is great, but it does lack the real Disney touch. I don't think Disney is the full owner of this. Not many good food options there so walking over to Disney Springs is likely your best choice. This is my second stay there and I would go back.

Date of stay: August 2019
    • Sleep Quality
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    • Service
1  Thank mzsunnyblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2019

I was staying in the hotel ... the housekeeping didnt clean my room for two days .. we called the service many times they reply us and then ignore us as usual after i called many times and go to the reception and talked to the manager later they showed up and didn't change the bed sheets .. the bathroom is too small that i could not use it without hitting wall or door .. also the ac was not working ... also when the time comes for checking out no one even came to take the luggage!!!!

The only thing was good in the hotel is the concierge they was helpfully .

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank abbas1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2019 via mobile

We have just returned from a four night stay in Eurodisney.
Our party consisted of two adults and a four year old.
Having previously stayed in Disney hotels in Florida, we opted to do the same as the closeness and the advantage of early entry makes life so much easier.

The hotel is lovely. The rooms are spacious and it’s very clean.
I can’t fault the staff, they were outstanding!
We opted for the half board meal package which was excellent value the food was fabulous and catered for every age and taste.

My disappointment was due to lack of facilities for children at the hotel. I understand that mostly the idea is to spend the day in the parks but if the weather is poor or you simply want to have a break from Disney the hotel has a pool and nothing else!
Considering there are over 1000 rooms, this can get busy on a wet day.

We had a two days of very poor weather so we only spent the mornings in the park. We used the pool but after that there was no where for our little one to play and nothing to play with other than the toys we took.

I made enquiries with the staff and I was told that there used to be a play area but it was now the merchandise shop and that they didn’t have any games but I could purchase them in the shop.

Also worth bearing in mind is that if you do return during the day the only place to eat is in the bar which serves baguettes and salads.

Considering the cost of staying at the hotel I expected a little bit more for children.

Date of stay: August 2019
Trip type: Traveled with family
2  Thank Supertrooper84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2019 via mobile

A beautiful hotel facing the lake (not all rooms are facing the lake).
The hotel was very recently renovated (1 or 2 years ago).
We took a compass club suite there, beautiful as well and everything was up to our expectations:
* Staff were very friendly and efficient.
* Breakfast in the compass lounge was great. In the lounge we also enjoyed the afternoon snacks (which were a bit dispappointing in terms of variety and taste, by the way).
Recommended.

Date of stay: August 2019
Trip type: Traveled with family
3  Thank 59karims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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