14,376 total
It’s was really great.
I have had skepticism about using your company ever again because of the horrible experience I had during Covid. However, came back last year and the experience was positive and decided to use it again this year.
Your customer support averted a would be incident of fraud that could have occurred to me, you are appreciated.
Date of experience: April 23, 2024
So glad I chose CheapOair.com, my experience with you is always professional and I always have a piece of mind utilizing your service. You always come through for me and I will continue to come back to you for this impeccable service. In this day and age it seems Customer Service has been thrown by the wayside, but not your company. Thank you for that!!!
Date of experience: April 23, 2024
Great experience because there were lots of variety of options regarding the times, airlines and prices for me to choose from based on my needs. Also, the completion of the form to book my flight was simple and easy to use. Thanks!
Date of experience: April 19, 2024
Very easy to book a flight and cheap of course.
One request: I got a call from cheapoair at 9:33PM CST asking about email and info for choosing a seat which I already chose during booking. The call was so late and it felt like a scammer and I didn’t provide any information
Date of experience: April 20, 2024
Easy to find the best flight connections, choose the seat, add protection plan. I couldn't apply the promo code APRBIZ though. CheapOair website is a reliable online seller of international flights. I love it.
Date of experience: April 18, 2024
Flights and seating seemed easy enough to book. I ended up getting seats separate from my wife even though I tried to keep us together
Date of experience: April 21, 2024
Way below average and not really cheaper than the competition. I made reservations on the computer but the Cheapo phone app had no record of them. I received two phone calls from them ostensibly verifying my information but really trying to sell me add-ons I'd declined on line. Another call was received asking if I wanted to change flights to a cheaper one which turned out to be six hours longer. The callers had thick accents and were hard for me to understand.
Date of experience: April 20, 2024
The agent who helped me get the best deal was amazing, friendly and very professional
Date of experience: April 22, 2024
Having issues with our seats, as they assigned our seats separated. For health reasons we need to travel together. We were told by one agent no seats available by another agent yes there are but u have to pay more. Ask to speak to a supervisor they said none available will call u in 24 to 48 hours but our flight is the next dat at 1pm.
Date of experience: April 22, 2024
Very quick and easy to use. Happy with the selections
Just wish price of seats were included and you didnt have to pay additional for seating
Date of experience: April 19, 2024
They deserve zero star. They make you pay a lot for trying to cancel even if it is immediately after purchasing the ticket while in the ticket it is mentioned that it has free cancellation for 24 hours. So so disappointed. Don't ever use cheapOair while you have other trustworthy websites to book tickets from.
Date of experience: April 20, 2024
Reply from CheapOair.com
Free cancellation is the airline rules they follow, but as a travel agency we are not mandated by those rules, and it is mentioned in our terms and conditions. Unfortunately there was not booking details provided in this review so we are unable to locate and assist on this booking.
Valentina was awesome! Helped us fix a problem with an existing reservation, worked to combine a complex itinerary with four different passengers and two different international cities all at a rate that was very competitive. If you want to use CheapOAir you want to call them and ask for Valentina!
Date of experience: April 14, 2024
The site is user friendly and I particularly liked all the helpful info about visa, passport, Covid, etc.
Date of experience: April 19, 2024
Booked a package to Aruba- airfare and the Wins Creek Renaissance Resort. Everything went beautifully smooth!! What a great deal. Would absolutely book again with CheapOAir!
Date of experience: April 16, 2024
I love that I get to see what all the airlines are charging. You make booking a flight so easy!
Date of experience: April 22, 2024
The person who sold the ticket said I had 24 hours to make changes without penalty. Initial tikcet bought on 4/19/2024 at 6:31pm, the itinerary change was made on 4/21/2024 at 1:42 PM. It was before 24 hours and I was charged $84.43 "Post booking changes." The total price of the ticket was $472.15 plus travel insurance and it should have been $534.21. Instead, it was $618.64. It is wrong to advertise one thing and to bill another.
Date of experience: April 21, 2024
Reply from CheapOair.com
This is being reviewed.
App or website is easy to use and Cheapoair has always given me good options for booking.
Date of experience: April 16, 2024
I received a phone call after booking which I don’t appreciate and your app will not take my passport number to issue me a boarding pass. What do I do?
Date of experience: April 16, 2024
Reply from CheapOair.com
Boarding passes are obtained on the airline website when you check in 24 hours before departure that is where you enter the passport number.
Wow, cannot believe this deal. I’ve been looking at this site for two weeks and also a cheap flight popped up. Thank you.
Date of experience: April 20, 2024
Paid checked baggage is not showing up on my reservation.
I just spent 1 hr booking tickets for my family and when cheapoair sent me the initial link it showed me Air Canada will be allowing me 1 checked Baggage. After I did the payment I went on Air Canada and entered my booking reference and the baggage allowance promised to me in email is not there. So I called Air Canada and talked with a representative. He confirmed that NO baggage allowance is there and I'll have to pay if I checkin any baggage. I'm on call with cheapoair customer service person since last 2 hrs again. It is not her fault and we are trying to either add the baggage or cancel the ticket(it is less than 24 hrs so I can) and rebook it. What a waste of time and a headache for both me and the customer service person.
Date of experience: April 19, 2024
Reply from CheapOair.com
This is being reviewed.
