Cheapticketsdeal Reviews

Date of experience: April 21, 2024

So needed to book tickets to Florida during most expensive time of year and tried all the regular outlets and Cheapticketsdeal beat them all in price. The service by Max was excellent.

I received my e-tickets and even went on AA to book my seats and my reservation was good.

Wish maybe waited for Max to call back as he offered to get me seats, but I already paid for them.

So if I do not follow up, then you know this service is good. Will be using them in the future for travel.

Date of experience: January 23, 2024

Max was super helpful and booked our flight tickets right away over the phone. There was no wait time and it was done quickly. The following day he followed up with me to ensure all of the information on the tickets was accurate. we will use this site again.

Date of experience: January 29, 2024

Great service from Max Miller - he was attentive and no waiting to speak with him on the phone - our flight was booked quickly and as promised. Will definitely book with CTD again.

Date of experience: February 14, 2024

I had been watching ticket prices for a few weeks and could see they were really high. I stumbled upon this site and was able to get a huge discount on the airfare for our itinerary. There was an initial glitch where apparently the advertised offer was no longer available, but I immediately got a call back and was given a very reasonable alternative with very little change in cost. Customer service rep Aishley was extremely helpful.

Date of experience: October 05, 2023

First time and had a great experience dealing with them. Great price and customer service was awesome. The representative ALAN BROWN was very helpful in finding me exactly what I needed.
I strongly recommend them any ticket bookings because of Great price, no hassle and prompt service.

Good Work CTD! keep going

Date of experience: October 11, 2023

I've been waiting over 8 1/2 months for a refund from an airline-cancelled flight which (I have confirmed) was paid out by the airline back to this company sveeral months ago. Cheapticketsdeal have essentially stolen my refund from the airline (around £1000!). Buyer beware: If you buy a ticket through them and anything goes wrong you will lose all your money.

Date of experience: December 02, 2020

I dealt with Aishley and she was helpful and fantastic. She took care of an overcharge and followed up to make sure it was fixed. She arranged for a wheelchair for my mother in law. She was easy to deal with and this was my first experience with cheapticketsdeal and I will definitely use it again. Our flight is in December, and I will update after our flight. thanks

Date of experience: October 03, 2023

For a moment I doubt about the buying of the ticket for my son, but I contacted cheapticketsdeal staff they were friendly and accurate with the information
I chatted with Jack on their website everything went ok, and then I call today a lady name Annie was so helpful and kind, I had a very good experience

Date of experience: September 07, 2023

I have to admit I was a bit nervous at first because I had never heard of this website but at the end everything went super smooth with absolutely no surprises. I also got a call from Max to ensure everything was in order. Thanks Max!

Date of experience: October 05, 2023

Annie Brown helped me a lot through the booing process, she ensured that I have the e-ticket available as soon as possible and reached out to me through the booking process. Great work Annie :)

Date of experience: September 07, 2023

Eric has been extremely helpful in finding the perfect flight at a perfect price and select seating . Thank you Eric we will be able to travel as a family this year !!

Date of experience: October 03, 2023

On September 15th 2023 I booked four flights using CheapTicketsDeal.com for a total of $4024. I received a text message from my bank issuing a fraud alert. I called CheapTicketsDeal.com to inform them of the fraud alert and they said there were no issues and the purchase had gone through. Then I was asked to complete a survey with links to Google, Trustpilot and the Better Business Bureau. Looking at the negative reviews I realized that it was likely a scam. I canceled my credit card and initiated a fraud investigation. I called CheapTicketsDeal.com to inform them and they reassured me it was not a scam by providing a Delta Flight confirmation number and asking me to verify it on the Delta website. Based on that, I withdrew the fraud investigation as I thought I had received Delta Flight confirmation number/e-tickets. On September 26th I checked the Delta app and my reservation was no longer found. CheapTicketsDeal.com claimed that the flights were canceled by Delta. Delta's customer service informed me that the 3rd party that purchased the ticket canceled my reservation and there was nothing they could do.
CheapTicketsDeal.com asked for 24 to 48 hours to "fix" the situation.
I called my bank and started a fraud investigation. I also called CheapTicketsDeal.com and spoke to Adam, he said he would work on refunding my money.

Date of experience: September 15, 2023

Aishley Brown was helpful. Still waiting for tickets to be issued. My father-in-law surprised us with tickets to Puerto Rico

Date of experience: October 04, 2023

Great experience, Max was just amazing.
He was searching the best deal for us, and I was impressed with his knowledge and courtesy.
Everything was just perfect.
Thank you Max Miller

Date of experience: October 07, 2023

Excellent customer service. I was served by Aishley, she is so soft-spoken and patient in dealing with the customers.
I am really impressed.

Date of experience: September 26, 2023

Very good service with Cheapticketsdeal. Fast and easy way to go. We had a very good service with Isaac.
Très bon service de la part de Chespticketsdeal.ca Le service en anglais est très rapide. Merci à Isaac pour son soutien et le suivi de notre dossier!!

Date of experience: January 17, 2020

I had great service with Max Miller. Overall, Cheapticketsdeal provides good pricing and honest service. Highly reccomended!

Date of experience: September 08, 2023

Jack worked with me to provide the best possible itinerary for the lowest possible cost and within the time I was able to make the trip.
Thank you

Date of experience: September 02, 2023

Excellent service and good rates, the best place to buy cheap low cost tickets.

Excellent service a la clientele,
Personnes professionnelles et les prix sont tres competitives

Date of experience: January 29, 2020