Top 8,024 Reviews From Legit CheapOair Buyers
CheapOair

CheapOair Reviews

CheapOair Reviews
4.2(8,022)

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About CheapOair

We understand that traveling can be a hassle. With CheapOair, it doesn't have to be. Our site allows travelers to easily access multiple quotes from hundreds of hotels, airlines, cruise lines and car rental companies to ensure that each customer finds a deal that best accommodates their travel needs.

Pros & Cons

Pros
  • Discounted fares and travel deals
  • Price-match promise
  • Earn up to 2x points with app
Cons
  • Cancellation fees
  • Nonrefundable tickets and fares

Featured Reviews

Verified
Salem, OR

Your Travel Agent gave great service and are very pleasant and made me feel Valued. I remain appreciative. Your detailed knowledge about luggage, seating, and flight made my booki...

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Verified
Mobile, AL

I am very pleased with the customer service!! The booking for the flight was very successful and I did call the next day for some information and the young lady was very helpful a...

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What is CheapOair?

CheapOair partners with more than 400 carriers, including Air France, Jet Blue, Spirit Airlines and United Airlines, to provide customers with affordable, budget-friendly travel experiences. The online travel site makes it easy to compare flight, hotel or cruise options and book them at your leisure.

Each fare comes with CheapOair’s price-match promise – if you find a lower price for the exact same itinerary within 24 hours of booking, CheapOair matches it and refunds you the difference.

Due to the current COVID-19 situation, CheapOair is also working with airlines to offer a future credit or full refund on cancellations.

How does CheapOair work?

Signing up with CheapOair lets you manage your travel, check previous transactions and track flights directly from your account. Members also have the added perk of earning points on every $1 spent, which can result in discounts of up to 20% on flights and 55% on hotel bookings.

Members can also earn points by referring friends and family members or using the CheapOair credit card, which can be used to earn points on everyday purchases, flights, hotels and rental cars.

CheapOair lets you access inexpensive flight deals in more than 30,000 domestic and international locations through its online booking system. The company also partners with hotels, motels and resorts to provide discounted stays. You can get additional savings with Enterprise, Alamo and Budget through CheapOair.

The CheapOair app lets you access flights, hotels, car rentals and exclusive deals from an iOS or Android device. Customers can manage their travel on the go, receive live updates on itinerary changes or notifications and earn up to two times the amount of points by booking through the app.

CheapOair fees

Service fees for CheapOair start at $35 per fare and apply to all U.S. domestic or international flights. These fees might vary due to special circumstances, including business and first-class airfares or fares for unaccompanied minors. The table below shows CheapOair’s most common service fees.

ServiceFee
U.S. domestic and international flights$35 per ticket, per person
All hotels$42 per room, per night
All car rentals$40 per rental
Vacation packages$50 per passenger
Business and first-class airfares$150 per passenger
Alternate dates and nearby airports$55 per passenger
Unaccompanied minor$100 per passenger

CheapOair FAQ

Can you get a refund on CheapOair?

All discounted airline tickets on CheapOair are nonrefundable.

Is CheapOair trustworthy?

CheapOair is a legitimate travel company that works with more than 400 carriers, including reputable brands like American Airlines, Southwest Airlines and JetBlue.

Does CheapOair have free cancellation?

At the moment, CheapOair doesn’t offer free cancellations. Cancellation fees are $50 for each airline ticket, and hotel cancellations are $25 per room.

How do I get my tickets from CheapOair?

You can choose to receive an electronic or e-ticket that is accessed online or print your ticket at an airport kiosk before departure.

Is CheapOair legit?

CheapOair has a loyalty program, deeply discounted fares and an easy booking system, and we recommend the company for budget-savvy travelers and customers looking for cheap flights. We like the company’s price-match promise that matches competitor prices. In addition to the ability to manage your account online, the online travel site also provides accessible local guides and travel tips for destinations around the world.

CheapOair Reviews

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1 featured review
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Page 1 Reviews 0 - 5
Verified purchase
Customer Service

Reviewed April 2, 2024

I booked my flight on Cheapoair and cancelled it within no time and I was shocked they charged me 100$ cancellation fees, I talked to them they made it 75$ but I wasn't happy at all, I posted a review, they called me back and sent me email saying they will refund me the whole amount which I felt it's fair, I know it takes few days for the refund to reflect on my Credit card so I'm waiting but I wanted to say that I'm happy with their customer service that they called me back, thank v

CheapOair
CheapOair
Pinned

The refund is coming, we appreciate the update on this post.

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    Verified purchase

    Reviewed March 3, 2024

    I have been charged on my credit card on 3-2-24 an amount of $628.44 by Cheap O Air. Can someone explain this charge as I cannot figure out what it may be for. Total tickets, travel protection, baggage asst. and seats equals $4,618.84 but I do not see this $628.44. Please let me know where this number comes from!

    CheapOair
    CheapOair
    Pinned

    This has been addressed.

    Verified purchase
    PricePunctuality & Speed

    Reviewed Nov. 21, 2023

    Fast service. The booking was a great price and the option to fly home from a different airport was brilliant. I recommend! Hopefully there will be no hidden costs. I rarely fly at Christmas. The prices are great. The site found a fare very convenient to where I live and right back home. This saved me so much hassle. I will definitely use this service again. What more can I say? The trip is one that suits me very well. Normally I have to work around getting to and from the airport.

    CheapOair
    CheapOair
    Pinned

    Thank you for your kind remarks. We look forward to assisting with your future travel needs.

    Verified purchase

    Reviewed Nov. 19, 2023

    All has gone well but have not received booking information from Lufthansa after 24 hours. This flight was the lowest priced of any for my destination. I am waiting for seat choices and luggage restrictions from Lufthansa to completely satisfy my expectations. If this works well—as I believe it will—CheapOair will be where I look first for my airline reservations.

    Verified purchase

    Reviewed Aug. 24, 2023

    This was a confusing transaction. I've been a SPIRIT fan for years due to price and family in the Detroit area. I will have to re-evaluate my options in the future, and determine what makes the most economical sense, which Spirit has been in the past, but now there are just too many unnecessary steps, as well as required information that has greatly lengthened the process of completing a transaction. I always pay in full, and like expediency, but this time I have been just 'frustrated' with the process.

    CheapOair
    CheapOair
    Pinned

    This reservation was booked through our agency and not on the airline website. Thank you for your feedback. Please contact our representatives with any questions or concerns you may have.

    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed April 27, 2024

    I was checking on flights online and the price changed right before I was going to confirm. CheapOair customer service called me to help me out and I told them why I didn't confirm. The man immediately told me why and that he would look up the flights and told me the amount would be what I was looking at before it changed. I was happy with the transparency and the change of price back to original. He made the whole process easy.

    Verified purchase
    Ease of Use

    Reviewed April 26, 2024

    User friendly site. Options available and easy to choose. Best flight times for transportation, check in, pick up by friends from airport. Other sites more difficult to navigate. Only unclear if carry-on means one proper sized duffel (to overhead) and my briefcase (not stored overhead for working). I will go to CheapOair next time first!

    Reviewed April 24, 2024

    Sent in a request to do a name change months ago on one of my tickets. They said they could do it and we would just have to pay a fee. Fee was paid and everything was processed. With NO EMAIL OR WARNING, the ticket with the name change got canceled... After calling I was told they were working on it to fixing it and my ticket would be returned. Email was sent today. A WEEK BEFORE WE ARE LEAVING saying they canceled my ticket, can't get it back unless I buy a whole new ticket. We were told no refund either unless we bought a new ticket. This was completely unfair as this wasn't even our problem. We are being punished and having to fork out more money. I will NEVER use this company again. Very upset and disappointed.

    Mahdi increased rating by 3 stars.
    Customer ServiceSales & MarketingPrice
    After a positive interaction with CheapOair, Mahdi increased their star rating on April 23, 2024.

    Updated review: April 23, 2024

    A supervisor called me back and they refunded me part of the ticket and apologized for the experience that I had. I am pretty satisfied with the service and I will continue to use the website for my travels.

    Original Review: April 22, 2024

    Their customer service are sales Scammers. My wife wanted to change the date of her flight so she contacted them and they told her that she has to pay $350 for the change, she told them that she needs a couple of hours to make up her mind since it's 5 am in Canada and she needs to check with me. They told her that if you don't pay now it will be double in two hours. My wife fell for it and paid. I just checked and the flight's cost is $350 and there are even cheaper ones, so they didn't change the date, they literally made her buy a new flight and just disregarded her original reservation. Tried to talk to customer service again but they said she already paid and they can do nothing about it. Their customer service are random ** that don't care about the company's reputation. I've been using the website for more than 10 years and this is the first time I talk to customer service because I never had an issue with a flight. I will never use this website again.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 22, 2024

    I received professional service, and it was very easy of doing business. The representative on the phone was very helpful after I booked online. She answered my questions and was very nice. I am happy with my experience with Cheapoair, I have booked with Cheapoair before, and things always went well.

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    CheapOair Company Information

    Company Name:
    CheapOair
    State/Province:
    NY
    Country:
    United States
    Website:
    www.cheapoair.com