The flight crews were extremely professional, helpful, and courteous. Departure and arrival times were accurate. No delay. I will use K airline again. Thanks
The flight crews were extremely professional, helpful, and courteous. Departure and arrival times were accurate. No delay. I will use K airline again. Thanks
We were seated at the back and that was very uncomfortable for me with the turbulence we experienced on our way to Chicago.
Everything about Korean air is great, hands down! Will always prefer this airline from other carriers.
I enjoyed flying on Korean Air. The service was great and the food was yummy, especially the bibimbap and cold spicy noodles. The only thing that bummed me out on this red-eye flight was that my seat did not properly recline so I was not able to sleep.
Crew was ok, but some passengers were a bit rude. Again, all outlets were not working, only the really slow charging usb plug on the entertainment system. Entertainment system was also bugged, some features just crash, the touch screen wasn't working and when trying to watch a movie the onscreen display kept flashing off and on making it very difficult to watch.
Great crew, decent food Charging plugs were broken on both seats next to me. Only the USB port was available, and that charges, very, very slowly. Seat was also broken, it would not lock into position when reclining.
Korean Air had great service and the Bibimbap dish was the best airplane food I’ve ever had. It was a long flight so in between the two meals they served customers could get Shin ramen. The flight attendants let my children use a pair of nice headphones for the flight and had earbuds and slippers for all the adults. The flight was long but the time passed by relatively quickly because they have many great shows in their entertainment TV. I watched the BTS Love Yourself and Speak Yourself concerts 💜
not too bad but not too great either. Service on all airlines declined ever since covid. Your Delta Stewardess are not that friendly at all. :-(
I like your stewardess, they are nice. However, your food could have been better and wheres your dessert? You do not offer beer or scotch. I do not drink alcohol biut my husband can have one or two, he has to ask if he can have one. during dinner or lunch, it should be offerred. Also, you do not have the most famous drinks ginger ale
Not accommodating ground staff On board slow service Crew members not very friendly
Staff was excellent. Food could use more variety. -More vegetable options. Menu didn't have juice or soda listed. -The croissants were outstanding!
Asian Vegitarian food was test less No Salt or pepper served Need to improve with Chef who can caters for Peaple from India I am sure Chef knows different varieties of food Indian People like
The entertainment screens are dated and needs to be changed to new screens. Then when we got home, I found out 2 of our luggage’s were damaged (huge) and some items stolen.
I had the most wonderful experience from CEB bag drop through deplaning. The staff, the aircraft, food, and cabin crew were all amazing. I want to give a kudos to Marky from Mactan Cebu's Asiana airport staff for his exceptional customer service and assistance.
JetBlue's check-in was great, but there was an in-flight attendant who was very rude and unkind. I didn't realize that the bathrooms were already locked 30 mins prior to landing and needed to use the restroom. Instead of politely asking me to return, she rudely told me, 'NO, bathrooms are locked! Go back to your seat!' The JetBlue flight was more than an hour delay, which made me almost miss my connecting flight with Asiana. I understand the reasoning, but the action they took to get a hold of maintenance was time consuming. It took them more than 30 mins to get a hold of maintenance and for maintenance to get started. The Asiana flight and crew were wonderful, in general. They waited for us who were delayed from the previous flight before they took off and were very kind to take my checked baggage's info. Seats were a little uncomfortable for such long flight, but service and flight attendants were great! However, my 3 checked baggages are missing! They're lost somewhere in the transition. I'm writing this review 3 days after my arrival to the Philippines, and my 3 checked baggages, where my wedding dress is, are all still missing! I and the CEB airport crew have sent multiple emails to both JetBlue and Asiana, and neither has responded to any of our emails. Although, I was able to get in contact with JetBlue's Interline Department who confirmed that the bags were turned over to Asiana without confirmation details.
Airfare was ok . Food not good , seat ok but not comfortable. Lay over too long , crew was ok Overall just ok
Aside from a LOT of turbulence the flight was perfect! The flight crew was superb and the food was delicious!
2 things that really tanked our experience with this trip with Asiana Airline (which used to be among my favorite airlines): 1) The "random" security screening at the boarding gate is crazily thorough (which is completely redundant to the security screening before we went through the security checkpoint before getting into the gate area), and the water was acquired inside of the gate area (from a lounge operated by the Inchon airport). We were asked to take out *EVERY* single items from the carry-on luggage and open up every comtainers / bags / packages to inspect. To add to it, there were two inspection workers there (one seemed to be a trainee and the other seemed to be a trainer), and the trainer worker held a very unfriendly / arrogant attitude towards us. As the youngest member (a minor) of my family was being "screened", the rest of my family wanted to make sure that no inappropriate actions would happen to her. That trainer worker yelled at us and attempted to use rude body language (waving her hands) and facial expression to ask us to stay away. 2) The luggage handling at the destination was really *REALLY* bad. Among my 25+ years of travel experiences, I'm going to have to say that this was the worst luggage experience where we didn't lose our luggage. Our flight was scheduled to land 12:45pm, and landed around 1pm. 15mins delay in landing is absolutely normal. Deplane process took a bit longer than usual flight (we waited for around 20mins, after arriving at the gate, before people were able to actually leave the plane). However, the luggage took another *2 HOURS* to arrive at the baggage claim carousel. This is insane. What's worse is, due to the delay in luggage, the flurry of passengers from our flight collided with 3 other incoming flights. The US border / custom line was like the longest Disneyland attraction line winding through the entire arrival hall and around all the baggage claim carousels (like at least a thousand people). I've never seen anything like that at SeaTec airport (US border control), period. The luggage claim experience really tanked our trust and overall impression for Asiana Airline's Seattle airport ground operational effectiveness and efficiency. This has to change in order for them to remain relevant / in-business with increased competitions from Korean Air and other Asia-based airlines.
The seats (legroom) are tight and chairs cushion is stiff (not comfortable). The crew was courteous, professional and friendly. There was no food / snack for this flight (very short flight, but still would be nice to provide some snack for the enjoyment).
FA were very great, plane was A350 new and clean
While I was in great pain, the seat was sufficiently comfortable to allow me to rest and not be in so much pain.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
Seats were very comfortable. Crew were excellent. Food very good.
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
Lounge in pukhet not good Very nice new aircraft Super crew as nearly always with Cathay
I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.
The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.
Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .
Everything was good food could be better but ok for economy on my 2nd flight the head ph jack are bad you have to hold pushed in to hear anything but other then that very nice service
Average flight for which I paid too much for on a last minute purchase.
The seats were comfortable. However, be prepared to provide your own food (snacks) and drink. We had a 3.5 hr flight, one service was provided, a 4 ounce beverage. Saw flight crew for beverage service and trash pick up. Unless you purchase a meal or snack, nothing is provided. I am fine with bringing my own, but was accustomed to snack and beverage provided regardless of the duration of the flight. And note… typically a full size drink option on longer flights.
Air Canada cancelled my prepaid/prebooked seat selection and changed my seats without any options.
They canceled the flight on us very close to the flight date .
The first flight Seattle to Toronto was very poor. My seat was changed. The aircraft was changed. They were having issues with the meals. My second flight from Toronto to Quebec was fine. Short flight still no entertainment. My third flight Quebec to Montreal was very short seats are very uncomfortable, too old and way worn out almost like sitting on a bench. My last flight Montreal to Seattle was fine. Finally, they had some entertainment. Proper food was offered as advertised flight staff was accommodating and friendly, but once again, the aircraft seats are hard like benches.
It took 66 hours to get from Seattle to Tel Aviv. As a minor, I was left for more than 12 hours in Toronto and Frankfurt without hotel and food vouchers. It took 5 layovers. It was insane and not okay
It was delayed but got us to YYZ. I had great copassengers.
Crew was terrific. In flight entertainment system is very slow and the touch screen can be not sensitive enough or too sensitive. It was such a pain to pause a movie in case when I unpaused it accidentally thought I presses stop. This happened 3 times. I gave up and went back to my phone for entertainment.
Flew SEA-CA, then CA-NRT. First flight was short but very uncomfortable, dirty, and had very small overhead storage space. The seats and fans were not cleaned and had visible dirt on them. Second flight was perfect.
The Air Canadian personnel were all very professional and friendly. I will definitely fly on them again.
it was our first flight with Air Canada. The flight was very good. The arrived 10 minutes early. The crew was attentive and very professional. The seats were comfortable and the food was fine. There were a lot of movies and TV shows to choose from. The boading was OK, but it is more about the Montreal airport procedures, but not about Air Canada.
boarding needs to be streamlined load the back of the plane first
Overall great flight experience- on time, lots of food and movies.
We left an hour late. The plane was not throughly cleaned. A gentleman sitting next to me has not showered in a month so I was nauseous. My seat has not reclined back because crew member put her luggage and boxes behind my seat.
We were helped whenever needed and had a pleasant flight.
Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.
I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...
Good experience. Food was great and passengers helped rearrange seats so our family could be seated together
bad seats, meager food quantity. bread not fresh. Hollywood films lack entertainment.
Great flight. Left on time, not very crowded. Quiet and the right temperature.
Boarding is as always an issue. Slow and long boarding time.