CBI Net Banking

CBI net banking offers several facilities to its users. It allows users to go through many banking operations securely from their homes. Customers don’t have to visit the branch for a simple enquiry, a small transaction, or to receive statements. Following are the services provided by CBI net banking:

• Collect the application form from the nearest branch or the CBI official website https://www.centralbank.net.in/jsp/Register.htm.
• Fill out all the details in the form correctly and submit the form in the branch where the account is held.
• Once the bank receives the duly filled form, it starts processing the activation of the net banking service.
• The login password and the transaction password are sent to the registered address separately.
• On receiving the passwords, the user has to visit the branch to collect the User ID.
• User ID, login password and the transaction password are then used to activate net banking.

Once you get the user ID, login password and transaction password from Central Bank of India, you can easily login to your Central Bank of India net banking account and perform transactions online. You have to follow the steps mentioned below:

• Visit CBI net banking login portal
• Enter the User ID and login password
• Now click on the Login button
• It is worth noting that you should not log in to your net banking account through a shared computer
• You can also use the virtual keyboard to enter your password

• Select the ‘Online Password’ option on the CBI net banking login page.
• Enter the 10 digit CIF number and phone number registered with the account. Put 91 before the 10-digit phone number.
• Select the ‘Generate’ option and then, click next.
• A One Time Password (OTP) will be sent to the registered number. It will expire within 3 minutes.
• Use this password to log in and then, change it before it expires.

• Log in using the User ID and Password.
• Go to the options menu in the CBI net banking site and select the ‘Transaction Password Generation’ option.
• Enter the mobile number registered with the account.
• One Time Password (OTP) will be sent to the registered phone number. It will expire within 3 minutes.
• Set a new T-PIN by changing the OTP within 3 minutes.

To transfer the funds, the recipient has to be added as a beneficiary first. To add a beneficiary, the following steps are needed to be followed:

• Log in into the CBI net banking account.
• Go to the ‘Fund Transfer’ option and click on ‘Add Beneficiary’.
• Select an option from ‘CBI’ or ‘other bank’.
• After the selection, either the bank and the branch name or the IFSC code has to be entered.
• Fill out all the other necessary details along with the beneficiary’s unique nickname. Try to avoid using special characters or numeric digits while filling out these details.
• Once all the fields are filled, click ‘submit’.
• After confirming the addition of beneficiary, three grid values are entered. If the grid authentication is successful, the beneficiary is added.

• Log onto the bank’s ‘online savings account opening portal’.
• Fill out the form available there correctly.
• After the duly filled in form is submitted, the bank processes the request of opening a new savings account.
• Users can check the status of their savings account opening application form through this portal.
• Also, if the form could not be completely filled the first time, this portal enables the users to continue filling the form from where they left off.

Do’s:

• Visit the CBI banking site only through the official CBI website centralbank.net.in or the link given in the website www.centralbankofindia.co.in.
• Change the password provided by the bank.
• Make sure that the address bar shows https:// and not http:// before entering the login ID and password.
• Always keep the latest updated antivirus in the system.
• Keep an eye on the account’s transaction history.
• If there is ever any suspicion about someone else being aware of the password, change it immediately.

Don’ts:

• Do not share the login Id and password with anyone.
• Do not reveal any private information or respond to any suspicious emails.
• Do not download any file or software from a suspicious or unknown source.
• Do not keep the ID or passwords written in a place where anyone can find them.
• Do not leave the net banking account logged in after the work is done.
• Do not use public workstations to use net banking as far as possible.

Sometimes when the CBI website is not added in the trusted sites on the user’s computer, security certificate issue arises. To resolve this issue, follow these instructions:

• Open Internet Explorer and go to ‘Tools’.
• Click on ‘Internet options’.
• Go to the ‘Security’ option and select ‘Trusted Sites’.
• Select the ‘Sites’ option and add the CBI official website https://www.centralbank.net.in/ to the list.
• Close the net banking page. Now, reopen the application to use it without any further security certificate issue.

CBI provides ceaseless support and helps to its customers. All the account holders can address any issue, problem, or confusion with the customer care staff. Following are the details that will help to contact the CBI customer care facility:

Mumbai headquarters Telephone number: 022–6638 7777

Call centre toll free no. (24 hours) -1800 22 1911

Also Read: Central Bank of India Balance Enquiry

Is there some minimum balance required to register for the CBI internet banking services?

Yes, there is the requirement of maintaining Rs. 5,000 as a minimum balance to use the net banking services but this can be waived off by the branch manager.

Can net banking account be accessed if the user is out of station?

Yes, users can access their net banking accounts from anywhere in the world as long as they have internet facility.

Can a branch accept the application for registration of net banking services by the customer of another branch?

Yes, a CBI branch can accept the application for internet banking by the customer of another branch.

What is the limit of fund transfer through NEFT/RTGS?

How to check the status of NEFT?

Go to the ‘Transfers’ menu. Select the ‘NEFT 24×7 UTR Enquiry’ option to check the status. If the status is ’failed’, carry out a new NEFT transaction.