Contact Walmart Customer Service

I shop at the Walmart in Sturbridge, MA 01566, store #2797. I come to shop here frequently, about 3 to 4 times a week.

Tonight, Tuesday 04/23/2024, I had a very frustrating and unpleasant experience with front end employees. The hours of operation say this store is open until 11PM. I had a matter in which I needed a real person with a register. The self checkout will not do the task.

It was 10:30PM when I was trying to resolve this matter. Still 30 minutes until close. The young employees up front told me all of the tills have been taken from the registers and that I would have to come back tomorrow. No one was even at the service desk, so apparently the 11PM closing time is really before 10:30PM.

Mind you, the young lady who told me this had a mouth full of food, sitting on the bagging area of one of the self checkout machines where people put the items they purchase. That includes food items. That is filthy not to mention talking to me with a mouth full of food. They had no ambition to go above and beyond to possibly find a solution for me, resulting in a completely horrible experience.

Very unprofessional customer service and poor employee standards. The store was still open but unfortunately I was turned away because maybe they wanted to get home sooner. It shouldnt matter if there are 5 minutes left until close, there should be a person on a register instead of leaving incompetent machines left to do the rest of the work. From a frequent customer here in Sturbridge, I will now take my business elsewhere.

Im sure you receive complaints like this a lot and one customer wont make a dent in terms of filling the pockets of the head honchos.

But if I do not hear back, I will continually leave reviews across all platforms. Very disrespected, unhappy and frustrated with the customer service tonight.
So, please feel free to contact me.
Thanks

For a company that rants saving and ease of shopping this company by far is the worst in your community let me explain. They say they bring work to the community, first the building is sub contracted with companies that do not live there.

Oooh the cashier pullers and stockers, you mean slave labor. You never give them enough hours for health care by the way I live in a poor communality where the average income wage out here 45,000 a year. Then do you think they put the money from the sale of products back into the community to make it better. Nope *** call the corporate office and ask where they are..hint its not even in the United States.

Companies like this are robbing your communities blind to save a 15 buck off your bill. Now we all know their customer service is like talking to a clueless 12 year old who found their parents booze. 4am I ordered food, by the way Im disabled vet, going through chemo, and been out of work since November 2023 have a service dog they took the last of my money did not give me a single thing. store says one thing not sure whats going on call corporate office they says another, they have given me a bunch of empty promises and here I am 4 days later with nothing.

And say they cant do anything about it. bS you go up high enough and you can. So my dog is being taken care of for a trade of designs. But I have had 2 snacks since then and that was 4 days ago great job Walmart for really putting the effort in to screw someone who served this country.

they dont give two flying blanks about either. well Walmart I will call you every day till I get what is mine. Dont like me great give me my money and I will go away. IDGAF you are screwing poor people out of money that is not yours and acting like your in the right, I will cuss out everyone on your corporate office staff cause at the Walmart the highest ranking person will barely have the ability to give someone a break that is required by law.

You have to deal with me till I get what is mine and then I will never step foot in your store again that takes from the community. Its time we push these crap companies out of our communities and allow local businesses to get in and help our community.

Walmart you are the absolute thing that is wrong with this country all your board member at their death will have to answer for the sins you continually commit. Im incouraginh everyone to steal from this store because they may write it off but it will be a year before they see it.

To start with , I do not like the automatic fill on orders when shopping on line. When it does that .

IT IS VERY INCONVENIENT. and it creates problems like this. Now think about it. I have 200 dollars out there for nothing .

I don't have what I wanted and I am not very happy about it. I like Walmart. I have been to Walmart stores and warehouses in a lot of states. Been shopping at Walmart for almost 50 years.

Customer service at Walmart is second to none. Please get my order straightened out.

Terrible customer service wasted over 2 hr getting tire put on had an appointment employee never talked to me bout my car finally at 6:30 I asked wat was going on then she says 20 min automotive close at 7 pm I didnt get my car until 7:18 inaccessible call corporate still waiting on reply from them ???