Lake Michigan Credit Union

If your going to be a part of the credit union family then offer other credit union members the benefits we offer your members. In a long line to get money from the ATM between two cars so I can't quickly leave to find out you charge a $3.00 "convince fee". An inconvenience fee for being a member of the credit union family where members are able to typically use your ATM for services. You should be ashamed. Just take credit union off the name and call yourself a bank.

Relocated to MI and needed a bank. LMCU came highly rated so I began the process to open a checking account. My mistake was to apply online. The response back was that my SS# did not match so I was asked to supply other verifications. I stopped into the Holland branch, whom was very helpful in uploading documents that should have helped complete the process. Alexandra was the person I communicated with through email, who denied all my attempts to open a checking account, eventually telling me that if I had applied in person, I would not have had an issue. She did not understand that I was in fact in town. To make a very frustrating story short, my husband and I made an appt to open the account in person. The process was friendly and successful. What I don't understand was that I was told my SS# did not match and when I was there in person, they had my correct SS# and it was no problem to open an account. It appeared to me, a clear attempt to deny me because she thought I was out of town and seemed like she was making up false reasons to deny me. Alexandra made what should have been an easy business transaction difficult only because she thought I was not in town to do this in person. This business almost missed out on a very large transaction as we has just sold our home and I wanted to business with a local bank. I just want people to be aware that even though you can apply for an account online and be from out of state, you will not be judged fairly. This woman left a very bad taste in my mouth.

Great Credit Union! Got me approved for a car loan in minutes and gave me a letter to bring to the dealership. Pre approval was good for 60 days. Great rates on loans and checking. Much better than any bank!

I used to work at a bank and saw how they ripped off customers with high fees and high rates on loans. I switched to a Credit Union and will never go back to a bank. Credit Unions are non profit and keep the fees low.

LMCU has a few convenient locations for me, great customer service and low fees.

They printed out a check card for me on the spot, no waiting for the card to come in the mail.

You must open a savings account to have a checking but I only had to deposit $5 into the savings account.

Fast, friendly service. Highly reccommended.

I have been a member for over ten years. Credit unions are much better than banks. 4% interest on checking ( easy requirements to meet)! They keep their home mortgages. They did not need to be bailed out. There is no reason for you to consider anyone else for your financial needs.