Create and Manage Prime Video Profiles on Connected Devices - Amazon Customer Service

Create and Manage Prime Video Profiles on Connected Devices

You can create and manage Prime Video profiles through the Prime Video app on your connected devices, such as smart TVs, set-top boxes and games consoles.

You can have up to six user profiles (the default profile, plus up to five additional profiles, which can be either adult or Kid's profiles) within Prime Video on a single Amazon account.

To create and manage (edit/delete) a Prime Video profile through the Prime Video app on supported connected devices:

  • Select the profiles icon on the top menu.
  • To edit an existing profile on this menu, use your device's remote control to choose the profile you wish to edit, then select Edit below it.
  • To create a new profile, select New. This will take you to the screen to create a new profile.

For more help, try our Prime Video forum

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.