Granville Island Hotel

First the dining room is beautiful lots of glass windows and good spacing between tables (no table cloths) , The service was attentive, accommodating without being intrusive. The downside the food ; it was more on the bland side. The fish stew (2 patrons choice) had very tiny unidentifiable pieces of white fish was lukewarm and lacking flavor. The steak topping could have been on the side to be added by the diner.The duck and lentils were enjoyed by the diner. That's one out of 4. the evening was wet and cold outside the temperature in the dining room was also below comfort level.

A perfectly nice mid-range hotel, but I am somewhat mystified why I was paying $500/night (an unusually low rate) for what felt more like a $200/night experience (because, sir--the hotel might respond tartly--you were tired and all the other hotels in the area were full!).

This is not a Grand Hotel. The hotel is set in an industrial area. There are no porters; no flunkies handing out chocolates and champagne; no doorman: you summon your own taxi. The desk is not manned all the time. There are no magnificent public rooms (hardly any lobby at all). The restaurant/bar is fine but no better than several others on Granville Island (although my breakfast was tasty--if over-priced). There is no sense of occasion. The guests are slovenly and badly dressed (did I detect tour groups?). My small room was overwhelmed by the bed in it. It had a "balcony" but once that was equipped with two chairs and a table there was no room for me.

At 9:00 AM I received an automatic Email asking me to choose a time to check out. The only choices it offered were "I already have" and "now" (checkout is actually at a very civilized noon). I pointed out how strange this was to the desk. The desk shrugged. So do I.

We stayed here for two nights in May 2023. Really enjoyed it. Beautiful grounds, thoughtful touches. We ate in the Dockside restaurant three times. The food was fantastic. Staff was great and fun. I recommend.

Nice hotel. Very close to the public market. Staff is friendly. The restaurant attached to the hotel is nice.

Very disappointed. Paid for a 5***** but it was a 2.5 star room. Taxes and room for 2 nights almost 1000.00. I was mislead by the receptionist. I was suppose to get a call back to rectify but never did receive a call. Room so NOT worth the money.
Tanya Brooks

Amazing location and the views from the back of the hotel overlooking the water are beautiful. The hotel itself and service, not so much.

The staff were freindly, courteous and accomodating. The room was comfortable and clean. The location was fantastic, so close the GI market and the water taxi's were so much fun. The fitness room had both a hot tub and a sauna, which we loved. The attached restaurant had an amazing view. Too bad the attached Micro Brewery was up and running post covid. Fresh brews made on premises would have taken the Dockside toa whole new level.

A boutique hotel beyond comparison! Amazing restaurant. Romaric atmosphere.

Central location. Great business hotel.

After YEARS of visiting Granville Island and hoping I could someday stay in the one and only hotel on the isle, my wish recently came true on a biz trip to Vancouver. I was more than impressed!

The hotel is located at the end of the island, within walking distance of the main market and shops, but far enough away that it wasn't noisy. On the water side of the hotel are sweeping views across False Creek back toward the city. Simply breathtaking.

My room was located at the front of the hotel, overlooking the bulk of the island. It had a huge (and super comfy) king bed and all of the usual appointments: in-room coffee, a mini bar, and toiletries. There were plenty of great features, such as multiple places to plug in my phone and laptop chargers, a HUGE wrap-around deck (with table and chairs so I could work outside), and blackout curtains that would probably have resulted in me sleeping for three days if I hadn't set my alarm.

In the morning I ordered a pot of coffee via room service, which was just over $5 so a great deal if you know anything about room service! We also enjoyed happy hour in their creek-side bar. The next morning I quickly used their business center to print out my train ticket for the ride home. And every staff member I encountered was professional, helpful, and friendly. I would definitely stay here again!

Excellent, and a 5 star review July 6th ( but also a 1 star review on our second visit on August 1st)

July 6th. Had a great lunch in the restaurant. Excellent food, service etc. Stayed in a corner room overlooking the water. Absolutely beautiful experience. Couldn't fault it!

August 1st. Wow!! What a different reception. How could a place change so dramatically. I would say PEOPLE.....shame on you !
We were biking on a beautiful sunny day and after such a nice experience on July 6 decided to pay the patio visit. We pulled the bikes up outside by the hedge and there were many tables available with only just one customer having a meal. I asked my partner to wait at the table while I went to check with the restaurant manager that it was OK to sit at the table, incase it was reserved. As I passed into the restaurant, I was abruptly told " you can't sit there. You have to go up front first". I politely explained that's exactly that's what i was doing...

I spoke with the restaurant manager and she called a server over who took me back over, confirmed it was available, and said she would get some menus.

Within a couple of minutes another server ran over while holding a water jug and said " you can't sit there". I explained that I had spoken to the restaurant manager and asked for some water. "I can't serve you until you have permission to sit here" she replied. She hovered over my partners empty water glass, hesitant to fill it, then reluctantly poured it when I asked her to pour.

She disappeared and ANOTHER server approached us and said "you can't sit there ". Frustrated now, I said firmly that we were not moving and demanded some decent service, explaining the situation again. Her reply was " that's not what they are saying happened in there". I said "are you calling me a lier " and she said "let's not go there"
!! I explained we are there, don't call me a lier and she argues that she wasn't. Anyway, my partner backed me up and we got up to leave. No one came out. They ( three girls) just stared at us from inside the restaurant. I called them out and when they finally came, I told them politely but firmly that they were the most obnoxious, rude individuals I'd ever met at a restaurant. Her reply ... "good by ! "
Laugh is on the hotel and their reputation. After spending $3000 there on our first fantastic visit, guess what...no more !
We went to Bridges and had a fantastic meal and great service. We've been back to Bridges - Tap and Barrel more than 5 times this past month.

We had planned to put our family up in the same hotel, but after our second visit which we would rate as a minus 5, decided not to give them any more money or referrals. Shame on you guys !