Business ProfileforCambridge Savings Bank

I wish to complain against Cambridge Savings Bank regarding their handling of the fraud claim that I have made. Starting around April 6, 2023 I was a victim of a scam by a fraud company ****************************** and lost ****** USD. The money was sent to ******************** I have previsoly made an inquiry with Cmabridge Savings Bank on August 18, 2202 in writing by requesting them to initiate a recall and asked them how is it possible that they did not find anything suspicious that the recipient and the owner of the company had prior convictions in both the ******************* and the ****************. ******************************* and ********************************* were charged for wire fraud and tax evasion in the ** District Court of **********, resulting in an indictment. Despite their legal troubles, they have persisted in fraudulent activities under the business name ****************************** Corp" in ******* to which I have fallen victim of. CSB has also response to my complaint on September 8, 2023 saying: "You also indicated that you believe that CSB had a duty to prevent you from making the payment to RJD. While we regret that this happened to you, CSB had no such duty. Nor would it be reasonable to expect CSB to have been able to prevent the payment". I believe that the Banking Act and the regulations concerning Duty of Care do not fall short when it comes to Cambridge Savings Bank and that it looks like the bank is not only avoiding any responsibility but also unaware of what they are supposed to do in order to prevent fraud.