Awful from beginning to end. The service is horrible and the food is even worse.
We thought that burgers, beers and wings on a Friday afternoon sounded like a good idea so we checked Buffalo Wild Wings in Manchester. I am not an avid fan...of chain restaurants by any means, but I figured "how do you screw up burgers and wings"? At BWW's, they'll find a way to make this unpleasant and inedible all in one trip.
We sat at the bar, with only three other patrons there, and it took about ten minutes for the bartender to realize we were there since she was texting and not paying attention to what was around her......customers and her way to make money.
Frightening as it is. this spacey girl with star tattoos all over her, was the least part hated about our experience. Her male colleague, coupled with the food quality topped it off.
When you order wings, please bring napkins, maybe a wet nap or two. Even better, a side plate to eat off or or some silverware. Refill a beer when it's empty. Ask how my wings are - terrible. Dry and I can't believe you have to pay for blue cheese and carrots and celery.
We ordered our burgers. Bacon cheese burger with grilled onion. Simple, right? "We can't do that" is what I got. Huh? "We can give u a slick of onion but we won't cook it. The menu doesn't say grilled onions, it says raw." I didn't know it was so hard to put a slice of onion next to my burger on the grill. My boyfriend asked for well-done fries. "They come the way they are cooked" was his response. What the hell? I have never in my life experience worse service and food. The burger arrived with one slice of microwave bacon, unmelted cheese and a sold dry burger.
That's it. We just asked for the bill, paid and left in disgust. The ONLY time in my life I didn't at least leave 20%. I am a heavy tipper. Not this time. 15%. Nothing more. Please DO NOT waste your money on this garbage. Seriously, go to Sonic next door. That is a better burger and service you will ever get at this joint.More